Elegance East Hotel - Boutique Class

We stayed for 2 nights and were very disappointed when we first arrived....I am not sure how they are rated so high in the reviews. First off, they are under construction and this was not mentioned in the booking ( we probably would of booked elsewhere if we had known). Our room was in the construction zone and the exterior was covered in green tarps. Although the construction noise was not an issue, the room was very old and run down with bathroom fixtures loose (afraid you would pull them off the wall), floors chipped and walls/trim in serious need of paint/repair. The only saving grace was the location and the people were very nice and apologetic, they offered to move us to a different room, but we were already in an "executive" room and the other wouldn't be as nice? We were only there for another night, so we declined. There are many hotels in the area and I would look elsewhere....

The location is amazing!!! Friendly staffs, quiet place, nice rooms. But very bad mattress :( nice to have parking lot this area :)

Fabulously located hotel on the ring of the old town. Beautiful boutique hotel and ideal for the solo traveller.

Right near the hadrians gate, close to loads of eating options, 1 min walk from bus and trans also. Great hotel but our room was a little snug. Massive bed at least. Highly recommended, especially at the price we paid £44 per night

Very bad Hotel falling apart, I do not understand how you can rate this Hotel with four stars. that was really deceiving. do you ever check the integrity of stars rating. I feel like I was cheated. Refrigerator not working, No hair Dryer, very old hotel and everything falling apart. Hotel with no reception. you can not see the hotel from the street we have to struggle for an hour to find the hidden entrance. Wi Fi is not working