I like to always book here for the convenience of the theme park.
Most of my stays have been great with no issues, I usually know what to expect.
This time around I was dissatisfied and disappointed with the office, as I booked a family suite with a separate kids room, after checking in, I found that in the children’s room under the sink my toddler had opened the cabinet there were boxes of beer cans some of which still had beer in them and my toddler had knocked it over spilling over and on my toddlers stuffed animals.
I caught my toddler just in time before anything worst had happened. I did NOT expect to be opened beer cans in a room that was suppose to be cleaned for our arrival.
Of course we told the office but nothing was done about the situation. After checking out, once again we let them know about our disappointment.
Always bring your own shampoos and hygiene products.
Always wear shoes on the carpets.
The towels are a bit small so ask for extras. Two towels per adult, you will need them. Perfect size for a child.