NYAH Key West-Adults Only

When booking on hotels.com, I wrongly assumed that I was booking a hotel room. I was looking for hotels....what I got was a hostel... something I feel should have been more obvious than it was. I was too tired to drive back so was forced to stay in a four bunk bed co-ed dorm room! The gentleman in the top bunk next to mine was 69 years old and fell for the same advertising ploy!! Fortunately no one snored!! The room was small with very close quarters. The beds were very tricky to get in and out of. I waited until everyone was up before I got moving. I’m thankful I waited because I slipped off the last rung of the ladder to the bed and made a bang that would have woken everyone if it was the middle of the night. The advertising said breakfast and WiFi were included. I was hit with a resort fee that I was told was to cover breakfast , WiFi and the Starbucks coffee that was in the lobby. When I mentioned this to the front desk clerk checking me in, her answer was that this was her last night working there. (Maybe she was tired of people like me complaining that they feel they were swindled after realize what they were getting!) There is also street parking only, (if you can find one of the coveted spots) or a parking garage 2 blocks away for $18 per night. I stayed at this Location when it was a guest house (approximately 12 yrs ago) and recall a fantastic weekend where the the accommodation were comfortable and the staff were friendly and inviting.. what a sad legacy!

The place is a mini oasis right in the center of all the action. Loved the layout, our room was clean and comfortable, and the front desk staff was really courteous and nice. Breakfast was right outside, so you could overlook the pool while having a muffin and coffee. Can't beat the overall price either. Will be coming back!

Good location, clean, nice breakfast !! We had a really good time. Would definitely come back!

Very clean will stay there again

We found bedbugs in all of our beds upon arriving. Requested to change rooms however they were all booked. Staff made zero attempt to help us find other accommodation or clean up the room. There only suggestion was 1.sleep in the beds and pay full price 2. Leave and get a refund from hotels.com Worst hotel experience