Pertschy Palais Hotel

The hotel is very clean and tidy, albeit that it does need redecorating. All the staff were very courteous and helpful and the location is perfect. The waiting staff at breakfast were very polite and welcoming. Some of the food wasn't to our taste but that's just personal choice. There was a good selection. Our room was just too hot and really needed more than a floor flan. Air conditioning would be welcome! Aside from that the room was a good size and the bathroom was quite new and very clean. The bed's were comfortable. Possibly a little more storage space would have been good, there weren't very many drawers and only a few coat hangers in the wardrobe. I love the character of the hotel and if you can see past the tiredness of the décor it is in a great location and is very clean with good staff so a perfectly decent play to stay. I would stay here again, although maybe an external facing room would have been cooler.

Location location wow Hotel is tired and needs a redecoration but it is very clean and the shower and bed were excellent breakfast was also very good and the staff went above and beyond

The hotel is ideally located right at the city center. The service is excellent. The room though needs to be updated. Floor creaks. The breakfast array is awesome.

Fabulous Vienna location, otherwise I can't understand the 4* rating. Very tired and jaded rooms and exterior corridors, peeling paint, ceilings, really looks as it needs money spent on it...