we stayed at the hotel for 2 nights, and it's a horrible experience!!! It's a part of berjaya Times Square, but its not a hotel, its a service apartment. No reception area, just gonna meet the person incharge at the lobby.. Check in time supposed 2 pm, but almost 3 pm already we still don't have a room! Since we book the pay later system, upon check in we paid them the said amount, but surprisingly the guy still want to collect 6% percent tax which is not stated in our print out voucher. When we finally get into the room, were so disappointed because the room smells newly painted room! The paint smell is too strong! I can't even breath properly and we can't sleep comfortably!!!!! Towels and bed sheet not even clean! Bath tub is to dirty! Tv not working, no heater at the shower!!! I won't recommend this service suite, and won't ever come here again!!!