Hanoi Lotus Boutique Hotel

Currently staying in the Lotus Boutique Hotel and I'm genuinely overwhelmed with the quality and attention to detail here. The rooms have free coffee and tea you can drink, kettle, dryer, safe. The staff are SO friendly and welcoming, willing to help with anything. This is perhaps the most charming hotel I have stayed in my entire life. Small details make this place an absolute dream for a great price.

Breakfast was great, the room was great, the staff great! All great. Even though Hanoi is noisy beyond words, the triple glazing lets you slumber well. The room was big, clean, luxurious and 5 star. The staff were attentive and always smiling. I hope the owner values them highly. 3 nights weren't enough!

This is truly an exceptional place where the staff treated us like royalty, especially the porters: They were very welcoming, polite, helpful and put a huge amount of effort into looking after us. The rooms are very spacious and beautifully decorated with fresh rose petals. The breakfast was superb too. Very good choice of food. I cannot speak more highly of this place.

The staff was so accommodating and the room was clean, spacious. They give you a map on check-in that has some suggesting walking routes... take them! It was so interesting to see the Old Quarter that way.

We had booked two rooms here for one night, and right after we stepped in we wished we had more time to spend in this lovely hotel. It is beautifully appointed and everyone you interact with from the bell boy to the reception to the restaurant staff are warm and friendly. You feel like you are being invited into somebody's house rather than a hotel. We went tour, they let us have the other room to keep our luggage as we had unpacked there.