4/10 Lumayan
23 Mar 2026
I would like to share my concerns about the restaurant at the hotel. The hot food counters had broken lids, which meant the food was not kept at a safe temperature. As a result, the food dropped below 60°C and became cold. This creates a serious health risk, as it allows harmful bacteria to grow, including Salmonella, Escherichia coli (E. coli), Listeria monocytogenes, and Clostridium perfringens. These bacteria can be dangerous and potentially cause food poisoning. More than 20 hot counter lids was broken.
Because of this, I did not feel safe eating certain foods, especially rice, fish, and chicken. I avoided them out of concern for my health.
Additionally, I was disappointed with the inconsistency in service from the staff serving tea, coffee, and other drinks. Sometimes they brought drinks directly to my table, but when my wife asked, she was told to get up and take it herself from the machine. However, I observed that they were serving other tables without asking them to do the same. This felt disrespectful and unprofessional.
Overall, these issues negatively affected my experience at the hotel.
Suleyman
Suleyman, perjalanan 3 malam
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