Atlantis Sanya

If you like good food and water parks - this is the place to stay with the family or friends.

It was new bilding so very clean overall but service was not kind amd there were too manu ppl

It was amazing! So much to do with my daughter. It was clean, food was great, staff was friendly. Would love to go back!

It's a nice entertainment and family friendly hotel. The hotel reservation includes the entrance fees for a very good water park and a small but interesting aquarium museum. The hotel pool areas are quite good and can have fun at many places. The beach area is a bit disappointing, not as good as the other areas even without any sitting or beach parasols, but the view and weather is good in Sanya beaches.

Service is very poor for a hotel supposedly in this league. Hardly any English speaking staff in the entire hotel and resort, some stores not set up to take international credit cards, no comprehension of dietary allergies, no mini bar stock. Had incessant drilling noise coming to our room, rang the guest services line twice which wasn’t answered, then rang the main operator line three times to get a duty manager who said to relax in the lounge instead of the room after having a shocking headache from the noise! I had already paid to stay on a club floor level and the lounge is certainly not a 5 Star standard so I left the hotel. Not even an apology from the hotel for the inconvenience and distress. Exceptionally poor service.