The Guild Downtown | X Miami

Charged $35 for early check in for a room that was available regardless. One of the female security guards that was near the elevator was on her phone and extremely rude to us when we asked where we could get a parking pass. Told us thats not her job and that we need to talk to The Guild about that then continued to be on her phone. People in the hallways were extremely loud and did not allow us to sleep. Only good thing about our trip was that we liked the room and it’s convenient location. Will not return or recommend.

Comparing with Guild Austin where we have stayed more Coffee for 3-4 days stay, creamer and sweetness would have been apprehended. That is what all this price and category hotels provide.

The hotel was wonderful from the check in to the check out everyone was helpful

No one was at Front Desk, Security girl was very rude, not helpful. Difficult to get any help to check in or out. Room mentioned city view, which was the purpose of staying there, but found that I was NEXT TO SUBWAY TRAIN, with no privacy. People can see you from the subway stand. NOISY! There was NO MENTION of the train. I could not sleep! Worst night ever in a hotel, especially in Miami.

I would absolutely never stay here again. They do not clean daily, there is as absolutely no cell phone service in my room and I had to go to the lobby to make calls. The bed was low and uncomfortable. TV was not well positioned. Shower handle fell off when turning it. I could go on. The lady that checked me in was very hospitable and it was the highlight of my stay.