Hotels in Hayes

"Great stay. Amazing location. Lovely, clean rooms"

"Efficient and pleasant staff. Clean rooms with big fluffy bath towels. Proximity to terminal 5 at Heathrow "

"Parking needs to be pre booked in advance (call them). Other than that it’s great "

"Hotel is convenient to several sites, such as: Big Ben, Parliament, Westminister Abby, London Eye, and a healthy walk to Buckingham Palace and St. James' Palace. Transportation is easily accessible, buses stop across street from hotel while underground Westminister is two blocks away. The hotel has many amenities: pool, spa, restaurant and cocktail lounge. The staff was friendly and helpful. The concierge can help book excursions. The beds were comfortable and rooms were spacious. The hotel is located in a very busy area, lots of vehicles and foot traffic, but we rarely heard any of it. The Illey Café on ground level offers enough breakfast options to start day, items are reasonably priced, or you can have buffet breakfast at restaurant for 35£ per person. The staff was very pleasant and helpful. I would recommend this hotel, I would stay there again."

"Convenient access to Heathrow makes this a great place to begin or complete a visit to the UK!"

"Amazing hotel by Victoria station which was super convenient as it is a transportation hub with buses, trains etc. Lots of restaurants and take out options and walkable to Westminster and Buckingham. The hotel itself is newly renovated, modern, clean, and our room was spacious. Breakfast included was a plus with lots of options. Would highly recommend the Riu hotel."

"My husband, sister, niece, and I stayed at the Clermont for a week in June 2025 and had a very good experience. The location near Victoria Station is ideal for getting around London. The staff was quite helpful whenever we had questions or needed assistance. While the breakfast choices were limited, it was convenient and satisfying enough to justify this add on. I highly recommend this special hotel!"

"I spent 4 nights with my doughter in a renovated room, we enjoyed every second of our stay. Room service was super and the staff so welcoming and warm, fare price and great coffee at desk as well as in the room... Will definitely come again, highly recommend. Although in the process of renovating the whole hotel. Surprisingly our stay wasnt effected by it.."

"This hotel was such a pleasant surprise! Location was great- it was about a 15 minute walk from the train station and a 25 minute leisurely walk down the Thames to Westminster. I'd highly suggest the hop on hop off tours. They all pick up in that area. When leaving the hotel we were always greeted by friendly helpful staff. Taxis were there waiting, but word of advice- they are very expensive. Fare was 26💷 to go about 1 mile. There are quite a few restaurants nearby, but they are not budget friendly. I suggest traveling out of the area for food. The room was immaculate. Wonderful bathroom- rain shower/ handheld sprayer option. Water pressure and temperature was great. My only complaint is the lighting stays pretty dim. Speaking the lighting, the room has a cool feature with all the controls on one pad. Automatic opening/ closing the blinds, different lighting features (the "mood" feature was a cool twist). On the downside, the pull out couch was not comfortable at all. Mattress was super thin and every time someone moved it made loud noises. There was a hairdryer and iron/ironing board which was nice. The room service food was also pretty good and a good option if you don't feel like leaving. I would definitely stay there again! "