2/10 Poor
16 Oct 2023
Please stay away from this property! Especially if you’re traveling with your family. I booked 2 rooms for my family last week at this location and on the very first night one of the bathrooms shower cabin door fell and shattered all over the bathroom while my sister was in the shower! She had tiny pieces of glass all over her body and was bleeding due to cuts on her body.
The bathrooms are already super cramped and I’m glad no kids were in the shower while it happened. We went to the management and reported them the incident right away but they had no other rooms available at the moment. We ended up checking out right away and checked in to another hotel across the street thinking that the management would take care of this issue and at least refund us for this room since they had nothing else available and nobody to take care of all the shattered glass all over the bathroom and the entrance. We spoke to the manager and asked him to at least refund us for that 1 room but he was not helpful at all.
We would have stayed in that hotel even after that incident happened if they had another room available but since it was around midnight and they didn’t have anything available we had to go find something else and move there instead. The hotel management wanted us to come back and stay there again because they finally had something available and didn’t want to refund us the money for the room.
Do not recommend this place to anyone!
Muhammad
Verified Expedia guest review
