The garage is horrible. Signs are on one side to pay and then it's easy to scrape your rims on the other side, as you are looking on the pay side on the other side. Did I mention, this messed up my new car. Also, valet didn't budge when I pulled up. I had to walk up to them. Front desk said everyone scraps their rims in the garage, including themselves. When I checked in, they made me pull out my laptop and show them the free parking and $22 credit per day, then only gave me $20 credit for two days. The customer service was very poor. When I asked for any questions, they seemed bothered to help. Overall, meh. I'm most upset about messing up my car for a subpar hotel experience. I won't stay there again. Also, when I was checking out, the only front desk person, got in line behind me to get a coffee for herself, and then asked to give me a small breakfast credit for all my trouble as I was checking out. What will I do with a breakfast credit when I'm leaving, already bought a coffee, and have someplace to be by a certain time? It's like the customers are an afterthought to their own personal needs. Also, when I checked in, the front desk clerk complained about how they were tired from working last night and today, late afternoon. Meanwhile, I had 4 hours of sleep and commuted from one major city to another. It seemed like I was providing more customer service to the employees there than they did for me.