See all properties

Best Western Richmond Hotel

2.5 star property
Relaxation awaits with a rejuvenating soak in the spa tub or an invigorating swim in the indoor pool.

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Richmond Hotel

Indoor pool
Lobby
Reception
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (2nd Floor) | Desk, blackout curtains, iron/ironing board, WiFi
Front of property – evening/night

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Connecting rooms available
  • Non-smoking
  • Gym
  • Laundry facilities
  • Air conditioning
Main amenities
  • Daily housekeeping
  • Indoor pool
  • 24-hour fitness centre
  • Hot tub
  • 24-hour business centre
  • Conference centre
  • Business centre
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Computer station
  • Front desk safe
Feel at home
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Cable/satellite TV service
  • Daily housekeeping
  • Coffee/tea maker
The price is Rp1.280.439
Rp1.411.555 total
includes taxes & fees
27 Jan - 28 Jan

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (1st Floor)

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (1st Floor) | Desk, blackout curtains, iron/ironing board, WiFi

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (1st Floor)

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Microwave
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, blackout curtains, iron/ironing board, WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(20 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Desk, blackout curtains, iron/ironing board, WiFi

Standard Room, 1 King Bed, Accessible, Bathtub

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Microwave
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (2nd Floor)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (2nd Floor) | Desk, blackout curtains, iron/ironing board, WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (2nd Floor)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, WiFi

Standard Room, 1 Queen Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Clarion Pointe Richmond North near University

Free parking
Free WiFi
Air conditioning
Laundry facilities
8.4 out of 10, Very good, (680)
The price is Rp1.131.745
Rp1.247.637 total
includes taxes & fees
21 Jan - 22 Jan
Clarion Pointe Richmond North near University
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
100 Eastern Bypass, Richmond, KY, 40475

What's nearby

  • Richmond Centre Mall - 14 min walk
  • Eastern Kentucky University - 16 min walk
  • EKU Center for the Arts - 2 min drive
  • Hummel Planetarium - 2 min drive
  • Richmond Area Arts Center - 3 min drive

Getting around

  • Lexington, KY (LEX-Blue Grass) - 38 min drive

Restaurants

  • ‪Chick-fil-A - ‬7 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Cook Out - ‬3 min walk
  • ‪Raising Cane's Chicken Fingers - ‬10 min walk
  • ‪Rally's - ‬13 min walk

About this property

Best Western Richmond Hotel

Best Western Richmond Hotel is a great choice for a stay in Richmond. For a bit of exercise, you can visit the 24-hour fitness centre, or go for a swim in the indoor pool. Fellow travellers love the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 141 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 3:00 AM
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 21
    • Check-out time is 11 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • On-site motorhome/coach/lorry parking (fees apply)
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast 6:30 AM–9:30 AM on weekdays and 6:30 AM–10:00 AM on weekends
  • Coffee/tea in a common area

Working away

  • 24-hour business centre
  • Meeting room
  • Computer station
  • Conference centre (2314 square feet of space)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • 24-hour fitness centre
  • An indoor pool
  • Hot tub

Accessibility

  • Braille/raised signage
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Handrails in stairwells
  • Closed-captioned TV
  • Visual fire alarm
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Alarm clock
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • WiFi
  • Free local calls

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 11:00 PM
  • Guests under 17 years old are not allowed in the fitness facility, and guests under 17 years old are only allowed in the fitness facility with adult supervision

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have lifts.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Masks are required in public areas for unvaccinated guests.

Also known as

Best Western Holiday Plaza
Best Western Holiday Plaza Hotel
Best Western Holiday Plaza Hotel Richmond
Best Western Holiday Plaza Richmond
Best Western Richmond
Best Richmond Hotel Richmond
Best Western Richmond Hotel Hotel
Best Western Richmond Hotel Richmond
Best Western Richmond Hotel Hotel Richmond

Frequently asked questions

Is there a pool at Best Western Richmond Hotel?
Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 11:00 PM.
Are pets allowed at Best Western Richmond Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western Richmond Hotel?
Yes, there's free self parking. Motorhome/coach/lorry parking is available.
What are the check-in and check-out times at Best Western Richmond Hotel?
Check-in start time: 3 PM; check-in end time: 3:00 AM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
What is there to do at Best Western Richmond Hotel and nearby?
Best Western Richmond Hotel has an indoor pool and a 24-hour fitness centre, as well as 1 hot tub.
What's the area around Best Western Richmond Hotel like?
Best Western Richmond Hotel is a short 14-minute walk from Richmond Centre Mall and 16 minutes' walk from Eastern Kentucky University.

Best Western Richmond Hotel Reviews

Reviews

7.2

Good

7.4/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Poor

Never again
Very noisy, had someone open the door to our room we had just walked into the room, said he worked there but still was shocked that someone did that
carolyn, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Good stay
The check in was quick and the staff was friendly. The room was clean and parking was good. They are doing updates on the facility, but we had a good stay.
Clinton, 4-night family trip
Verified Hotels.com guest review

2/10 Poor

Don’t stay here!
It was awful. We asked for the first floor but they put us on the second floor without elevators - we have physical limitations that made it difficult to take the stairs. They refused to move us & didn’t give us a reason why not. The key card didn’t work for the outside door - had to go back around to the front of the bldg to get the card reissued. The room door was temperamental to open. The hair dryer was broken. The hangers won’t stay in the plastic holders on rod & TV’s CC was so tiny that we couldn’t read it more than 2 feet away. The “free” breakfast was a joke - waffle iron broken, no bread for toast, no hot water for tea, no eggs except for hard boiled eggs, no yogurt 2 mornings in a row, hardly any hot food - just biscuits & gravy. No ice machine as we needed some ice. Every night (3 nights) we couldn’t get inside the back of building - we had to go around to the front for a new card each time - they never apologized. We were so shocked as we’ve used Best Western for many years and we will never use BW again.
Steven, 3-night trip
Verified Hotels.com guest review

4/10 Fair

kathlene, 2-night trip
Verified Expedia guest review

2/10 Poor

It wasn’t posted that the hotel was under renovations. At the main desk there was a huge hole wall. Carpets were filthy, smelled, dark and unkept. We checked in went to our room and immediately checked out. The man desk said the renovations were complete???
Darvina, 1-night trip
Verified Expedia guest review

6/10 Good

warren, 1-night trip
Verified Expedia guest review

4/10 Fair

Lindsay, 2-night trip
Verified Expedia guest review

6/10 Good

Staff very kind. Room clean. Area of town a little iffy. Outside door of building unable to lock. Card key did not work in it. Construction in entryway. Very close to interstate, easy access. Exit very busy road. Probably better to not rent rooms in the construction area.
Barbara, 1-night trip
Verified Expedia guest review

4/10 Fair

So disappointed
Cheryl, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

No Hot tub working,,, indoor pool to cold ,,no heat in it,, Said it was 16 miles from where we was going,,but it was 32 miles,,, stayed one night the staff was nice they need to advertise hot tub if it's not working ,, All in all if you need a place to lay your head down for the night,,it was ok
Donald, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

The place under construction, but there was no problem. Breakfast was great.
George, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Avoid like the plague
Do NOT STAY HERE! I REPEAT DO NOT STAY HERE. The blankets had stains and hair all over them. Not a random hair like someone shaved their body hair off gross. Then some random guy tried to get in our room claiming the front desk checked him into this room. Then people running up and down the halls all night. Then screaming and fighting all night. We hear banging and of this is the police open up. Then we hear screaming and get down on the ground. So we figured that domestic violence or something police are taking care of it. No it wasn't even the police. We have no idea what was going on cussing, beating, screaming, all night. The front desk they did nothing. It was the 2nd worst hotel of my life.
Lindsey, 1-night trip
Verified Hotels.com guest review

6/10 Good

Needs updated.
Elisheba, 1-night family trip
Verified Expedia guest review

2/10 Poor

Will never stay there again. You can’t advertise a pool and a hot tub as amenities and the patrons show up and the hot tub is essentially a brown watered cesspool/bog. All that was missing was bullfrogs. The pool was freezing and grimy all around the outside. Didn’t venture into it. The walk to the pool is enchanting with broken glass and discarded room features like ceramic sinks just smashed strewn alongside the sidewalk. I didn’t know if that was a construction thing or just frustrated patrons. I especially loved the fact that the guy at the front desk directed us on how to find the pool and hot tub and didn’t bother to mention the state of it until we returned freezing and mortified where he then proceeded to just advise us to talk to the manager. Well, we didn’t bother. I mean the place reeks like a tossup between a dirty mop and just a rotting mildew smell. You pray to be nose blind. You just pray. If you’re managing a place that buckles under the most basic standards of cleanliness we are not gonna find a common ground. This place gives Best Western a bad name. Someone from Best Western who has no sense of smell and no need for a hot tub needs to venture here and see how this establishment outclasses them all. It’s a good stopping point for booking Best Western ever again. Zero customer service. We didn’t just leave after checkout, we fled.
Jennifer, 1-night romance trip
Verified Expedia guest review

2/10 Poor

Christine, 2-night trip
Verified Expedia guest review

10/10 Exceptional

John, 1-night trip
Verified Expedia guest review

2/10 Poor

Ayern, 1-night trip
Verified Hotels.com guest review

4/10 Fair

My stay was screwed up from the start. I was told I could pay for early check in because I was in town for a wedding. Called that morning to double check- was told no. Booked a king bedroom and when I arrived I was told it was given away. The outlets in the bathroom didn’t work and the lights by the bed didn’t work. For $140 a night I was severely under impressed.
Alisha, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice room. Quiet and the staff was very accommodating. Breakfast was great.
Connie, 1-night trip
Verified Hotels.com guest review

6/10 Good

Lisa, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Nice room..they are remodeling so some rooms are older..overall is was quiet
Candice, 1-night family trip
Verified Expedia guest review

6/10 Good

Usually a good place to stay 3rd or 4th time being there. Was under renovations and did not list that online for customers.
Ryan, 2-night trip
Verified Expedia guest review

2/10 Poor

A stay of last resort.
This is a stay you only make out of absolute necessity. If you need a semi-clean place to rest your head while driving on 75 and no where else is available, this place MAY be ok. We arrived at 1:45 to realize no one was working the front desk. A very sweet lady did eventually emerge but informed us that she was simply covering for a colleague and was not authorized to use the computer so I had to wait until the owner who lives on site to get my room key ready. The hallways are spooky, dirty, and smells disgusting. If you imagine a scary movie set in a hotel- this is your scene. The room had a dirty odor, the sheets were stained and disgusting, and the bathroom didn’t drain. But we didn’t see any bugs and the floors were swept. So it at least was sufferable.
Taylor, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

We didn’t mind the property upgrades, but they put us in our first room, the smoke detector was off the wall wrapped in plastic, when we pulled sheets back there was hair, and lint on the bed and a stain that went through the sheet to the mattress pad… got moved to second room, thanks to good customer service by the night attendant… that room was good, but no toilet paper in the room! Someone needs to retrain cleaning staff…
Todd, 1-night family trip
Verified Travelocity guest review

4/10 Fair

The pool was under construction but was not advertised as such and was one reason I reserved the room. Disappointed.
Charlotte, 1-night family trip
Verified Expedia guest review