When we arrived, the room was neat and clean looking, and the desk clerk was pleasant. We stayed for 4 nights, and our room was never cleaned or even serviced during the whole time, also no clean towels until my husband got some from the only clerk on duty for the evening. I had requested daily room cleaning the 1st night as they had a sign that said the rooms would only be cleaned every other day unless requested daily. After the second day passed and no service to our room, we complained to the manager the next (3rd) morning, after, another couple who had been there for one week complained to her before us. After 4 nights with no trash pickup or clean towels (except for the ones my husband got), or beds made, or floors cleaned, we should have left sooner, but the location was very good for our purposes, and we kept hoping they would take care of things as they said they would.