Property is okay. Looks much better in photo. Hotel lobbies are always made to look so attractive and inviting, just wish they did the same with the rooms.
Property is on a busy road. Parking is non existent, and therefore you are forced to use a pay parking lot a couple of blocks from hotel.
Restaurant was okay, food was not outstanding although the server was very nice.
The front desk staff, one female in particular was incredibly rude. I had requested prior to arrival a quiet room away from elevators and other noise distractions. I do this with every hotel stay before I arrive and usually never have an issue, but not this time. Our room was located right next to the elevator. I went to the front desk and spoke to this employee, (it was not the person who checked us in); I pointed out that the room was exactly located where I had specifically requested not to be. I asked if there was another room. Her response was no, that is where you are no changes. I asked again pointing out my pre-request, she looked at me and said what do you want me to do put her head down and walked away from the desk! I was very insulted by her disrespect and rudeness and could not believe that someone in the "customer service" industry would be so ignorant. I walked away absolutely in shock, my husband convinced me that as we were there only one night that we should just accept what we had. At that point it was no longer about the room but the treatment of us by this so called professional.