Whewww where do I start. Arrived at 6-7 p.m. I'm Disabled no double beds on the first floor. We had to tote our luggage to the 2nd floor. I'm handicapped by the way. Opened door smelled like it was half cleaned, Beds made but spots on sheets. TV didn't work, I called about it and she said maintenance can fix it Saturday I said I check out that day. Then no microwave, Shower didn't work, Tub was dirty with hair in it, Taking a bath was difficult because I'm handicapped by the way. Bathroom was small as my closet, Most outlets didn't work. I only slept 3 hours because of the smell noise all through the night and the heat. I don't see my 500 points I was offered after making reservations. I deserve free rooms at a better hotel this was the worst night of me and my Guest night. When I turned in the key the clerk said leave it there that they're doing something with their system and didn't say have a good day or nothing,Wasn't worth $118 or whatever. SMH