6/10 Bagus
26 Sep 2025
Front Desk Staff "dropped the ball" as I had 2 1-night booking. I mentioned this to the night staff when I checked in that I would need the same room for 2 nights. When I looked to confirm this the next morning (as I was preparing to leave for meetings), I was told by the morning attendant that I needed to switch rooms, which I really did not have either the time or the patience for. After waiting for new keys and a new room assignment was provided (2 floors lower), i was making my way to my room to gather my belongings when the staff yelled over not to bother changing rooms. After that confusion, when I returned after a day of work, I was greeted to my keys no longer working forcing me to return to the front desk to have them reprogrammed. WOW!!!
Darren
Darren, perjalanan bisnis 1 malam
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