Fiesta Americana - Merida

4.0 star property
Eco-friendly hotel with full-service spa, connected to a shopping centre, near U.S. Consulate Merida

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Fiesta Americana - Merida

Exterior
Lobby
Lobby
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
VIP Access

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Electric vehicle charging point
  • Pool
  • Spa
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Hot tub
  • 24-hour room service
  • Coffee shop/cafe
  • In-room childcare
For families
  • Free cots/infant beds
  • Supervised childcare (surcharge)
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
The price is Rp2.157.202
Rp2.610.282 total
includes taxes & fees
9 Jan - 10 Jan 2025

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About the area

Map
Paseo Montejo No. 451, Esq. Av. Colon Col. Centro, Mérida, YUC, 97000

What's nearby

  • U.S. Consulate Merida - 4 min walk
  • Yucatan International Convention Center - 4 min walk
  • Paseo de Montejo - 4 min walk
  • Plaza Grande - 4 min drive
  • Mérida Cathedral - 4 min drive

Getting around

  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) - 18 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪TEYA - Gastronomía Yucateca Viva - ‬4 min walk
  • ‪Regency Club - ‬1 min walk
  • ‪Crabster - ‬4 min walk
  • ‪Hop 3 The Beer Experience - ‬5 min walk

About this property

Fiesta Americana - Merida

When you stay at Fiesta Americana - Merida, you'll be in a fantastic location, only a five-minute walk from U.S. Consulate Merida and Paseo de Montejo. You can visit the spa to be pampered with deep-tissue massages, body treatments or aromatherapy, and Regional Yucateco, one of 2 restaurants, serves Mexican cuisine and is open for lunch and dinner. Other features of this eco-friendly hotel include an outdoor pool, a bar/lounge and a health club. Fellow travellers say great things about the helpful staff and location.

Languages

English, Spanish

At a glance

Hotel size

  • 350 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: midnight
  • Contactless check-in and check-out are available
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Supervised childcare*

Pets

  • Pets allowed (dogs only, 2 total, up to 20 kg per pet)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
  • On-site parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–noon
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Supervised childcare (surcharge)

What to do

  • Shopping

Working away

  • Business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Health club
  • An outdoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Water dispenser
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre

Room amenities

Be entertained

  • 55-inch Smart TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Turndown service
  • Free cot/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

The on-site spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, Swedish massages and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

Regional Yucateco – This restaurant specialises in Mexican cuisine and serves lunch and dinner.
Café Montejo – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
Stelaris Bar – On-site bar. Open daily.
Café Kunn – On-site coffee shop. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 495 for adults and MXN 248 for children

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of MXN 1573 per accommodation, per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property uses eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Fiesta Americana Hotel Merida
Fiesta Americana Merida
Fiesta Americana Merida Hotel
Fiesta Americana Merida Hotel Merida
Merida Fiesta Americana
Fiesta Americana Merida
Fiesta Americana Merida Merida
Fiesta Americana - Merida Hotel
Fiesta Americana - Merida Mérida
Fiesta Americana - Merida Hotel Mérida

Frequently asked questions

Does Fiesta Americana - Merida offer free cancellation for a full refund?
Yes, Fiesta Americana - Merida does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Fiesta Americana - Merida?
Yes, there's an outdoor pool.
Are pets allowed at Fiesta Americana - Merida?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 20 kg per pet. There's a charge of MXN 1573 per accommodation, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Fiesta Americana - Merida?
Yes, there's free self and valet parking. Electric car charging is available.
What are the check-in and check-out times at Fiesta Americana - Merida?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Fiesta Americana - Merida?
No, this hotel doesn't have a casino, but Casino La Cima (4-min drive) and Diamonds Casino (4-min drive) are both nearby.
What is there to do at Fiesta Americana - Merida and nearby?
Fiesta Americana - Merida has a spa and an outdoor pool, as well as a steam room.
Are there restaurants at or near Fiesta Americana - Merida?
Yes, there are 2 on-site restaurants, featuring Mexican cuisine.
What's the area around Fiesta Americana - Merida like?
Fiesta Americana - Merida is a short 4-minute walk from U.S. Consulate Merida and 4 minutes' walk from Paseo de Montejo. Travellers love the hotel's prime location.

Fiesta Americana - Merida Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Poor

We asked for a quiet room. However the room was super loud, facing main road. The sound proof was terrible, we can hear loud traffic and wild cats….
Chao, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great location and terrific property
Stayed in fiesta king club room. Excellent breakfast, canapés and beer and wine.
Charbel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

RODOLFO, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nancy, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

Maben, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Juan Carlos, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Great place and service !
Christine, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Todo muy bien
Carmen, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Carmen, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great place. Would revisit. Amazing staff
James, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Great place to stay, very clean and friendly.
Javier, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Fantastic! Bellhop Christian is fantastic…he welcomed us immediately and was incredibly helpful!
DOMINIQUE, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Clean rooms, nice pool, centrally located
fernando, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Nice property
Ronald, 1-night family trip
Verified Expedia guest review

8/10 Very good

Staffs were attentive helpful and supportive! Must stay
Ronald, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent property. Staff was very friendly and helpful.
Stephen, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Everything great!
Christopher, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Beautiful property, great staff, very comfortable
Noah, 1-night trip
Verified Expedia guest review

8/10 Very good

Carlos, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Guillermo, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

A beautifully run hotel where the staff seems genuinely friendly and are eager to help with any problem. I felt truly pampered. I can’t wait to go back.
Martin, 2-night romance trip
Verified Expedia guest review

6/10 Good

Muy descuidado, con humedad y hongos en el baño. El marmol del baño con hongos y deshaciendose. Piso sucio, espejo dañado, extracción todo cochino. Muy mal.
Oscar, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

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FELIPE, 1-night family trip
Verified Expedia guest review

2/10 Poor

This is a supposedly a five star hotel and it functions as a one star. There is no AC, we had to complain about it to them for them to even turn it on. Their excuse is "we are having AC issues", they aren't. They want to save on energy. The furniture and rooms are SUPER outdated. It makes sense for a city that wants to keep its history but not like this, especially for this hotel franchise that is well known all over Mexico for its luxurious hotels. The lobby is beautiful, rooms are horrible for a five star hotel. You have to pay a voucher for them to even open the mini bar, if not then it's zip tied shut so you don't access it. There is no mini fridge, there are no lights in your room. There are only lamps but no lights to illuminate the ENTIRE room. Front desk is super nice, and that's it. We ate at the restaurant, HORRIBLE service. People would walk out because you don't get service, they just serve your food and don't check up on you throughout your time at the restaurant. I had to chase down a waiter for my check, and they always have something to say. They feel the need to back everything up because you can't tell them anything. The only nice thing is that it's close to a convenient store and a pharmacy. If I could, l'd rate my stay a 0/10, I don't understand how people have anything nice to say about this hotel. PLEASE save yourself the headache and stay somewhere else.
Lucia Wendolyne, 4-night family trip
Verified Expedia guest review

2/10 Poor

This is a supposedly a five star hotel and it functions as a one star. There is no AC, we had to complain about it to them for them to even turn it on. Their excuse is “we are having AC issues”, they aren’t. They want to save on energy. The furniture and rooms are SUPER outdated. It makes sense for a city that wants to keep its history but not like this, especially for this hotel franchise that is well known all over Mexico for its luxurious hotels. The lobby is beautiful, rooms are horrible for a five star hotel. You have to pay a voucher for them to even open the mini bar, if not then it’s zip tied shut so you don’t access it. There is no mini fridge, there are no lights in your room. There are only lamps but no lights to illuminate the ENTIRE room. Front desk is super nice, and that’s it. We ate at the restaurant, HORRIBLE service. People would walk out because you don’t get service, they just serve your food and don’t check up on you throughout your time at the restaurant. I had to chase down a waiter for my check, and they always have something to say. They feel the need to back everything up because you can’t tell them anything. The only nice thing is that it’s close to a convenient store and a pharmacy. If I could, I’d rate my stay a 0/10, I don’t understand how people have anything nice to say about this hotel. PLEASE save yourself the headache and stay somewhere else.
Lucia, 1-night family trip
Verified Expedia guest review