4/10 Lumayan
6 Mei 2025
NOT a quality hotel
This was definitely NOT the same hotel as described online. Gaps in the exterior door so bad you could see light coming through in 3 areas. The bathroom door slides and it was so hard (because of rusty rollers) that you almost couldn’t get the door closed. There’s no handle on the door, so you had to put your fingers into the door’s inset areas and push as hard as you could as fast as you could push. Ridiculous that it was allowed to be this bad. The housekeeping service was sporadic and lousy. The refrigerator rattled every couple of hours and we noticed the ice maker was turned off. We turned it back on and though it solved the rattle, it wouldn’t stop dumping ice out. It obviously had something broken inside. The Manager of Housekeeping or the Hotel Manager should be fired. We reported the lack of housekeeping THREE times and had to get our own towels on 3 occasions even after confirming that our room was to be cleaned twice. Though we will be in this area again in the future, we will NEVER stay at this hotel again.
Brian
Brian, perjalanan keluarga 9 malam
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