House 173, Wat Damnak Village, Sala Kamreak Commune, Siem Reap, Siem Reap, 17252
What's nearby
Siem Reap Art Center Night Market - 6 min walk
Old Market Area - 6 min walk
Pub Street - 9 min walk
Angkor Night Market - 13 min walk
Siem Reap Royal Residence - 3 min drive
Getting around
Siem Reap Angkor Intl. Airport (SAI) - 58 min drive
Airport pickup service
Restaurants
Khmer Grill Coffee & Bar - 2 min walk
Embargo - 6 min walk
Sister Srey Cafe - 7 min walk
Cuisine Wat Damnak - 4 min walk
Sambo Restaurant - 4 min walk
About this property
Siem Reap Palace Hotel & Spa
Siem Reap Palace Hotel & Spa puts you in a great location, within a 15-minute walk of Pub Street and Angkor Night Market. Guests can be pampered with massages at the spa and grab a bite to eat at the coffee shop/cafe. An outdoor pool, a bar/lounge and a children's pool are other features.
Languages
English, Khmer
At a glance
Hotel size
26 rooms
Arriving/Leaving
Check-in time starts at 2:00 PM
Express check-in available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Minimum Spring Break check-in age is 18
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 50+ Mbps)
Parking
Free on-site self-parking
Wheelchair-accessible parking and van parking on site
On-site parking is limited
Transfers
Airport pick-up from 7:00 AM to 9:00 PM*
Other information
Designated smoking areas
Property amenities
Food and drink
Local cuisine breakfast (surcharge) each morning 6:30 AM–10:00 AM
Complimentary wireless Internet access (speed of 50+ Mbps)
Free local calls
Electrical adapters/chargers
Food and drink
Free bottled water
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Guidebooks/recommendations
Local maps
Restaurant dining guide
Special features
Spa
The on-site spa has couples treatment room(s). Services include massages.
Fees & policies
Optional extras
Local cuisine breakfast is offered for an extra charge of approximately USD 7 for adults and USD 7 for children
Airport shuttle service is offered for an extra charge of USD 50 per vehicle. Maximum occupancy 3
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for USD 15.0 per day
Airport shuttle service for children between the ages of 5 and 12 costs USD 10
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
This property accepts credit cards and cash.
Also known as
Siem Reap & Spa Siem Reap
Siem Reap Palace Residence
Siem Reap Palace Hotel & Spa Hotel
Siem Reap Palace Hotel & Spa Siem Reap
Siem Reap Palace Hotel & Spa Hotel Siem Reap
Frequently asked questions
Does Siem Reap Palace Hotel & Spa offer free cancellation for a full refund?
Yes, Siem Reap Palace Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Siem Reap Palace Hotel & Spa?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Siem Reap Palace Hotel & Spa?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Siem Reap Palace Hotel & Spa?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Siem Reap Palace Hotel & Spa?
Yes, a shuttle from the airport to the hotel is available from 7:00 AM to 9:00 PM on request. The charge is USD 50 per vehicle.
What are the check-in and check-out times at Siem Reap Palace Hotel & Spa?
You can check in starting at 2:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in is available.
What is there to do at Siem Reap Palace Hotel & Spa and nearby?
Have fun during the warmer months with activities such as archery. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Siem Reap Palace Hotel & Spa also has spa services and a garden.
Are there restaurants at or near Siem Reap Palace Hotel & Spa?
Yes, there's an on-site restaurant.
What's the area around Siem Reap Palace Hotel & Spa like?
Siem Reap Palace Hotel & Spa is in the heart of Siem Reap, a short 9-minute walk from Pub Street and 13 minutes' walk from Angkor Night Market.
Siem Reap Palace Hotel & Spa Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
10/10
Staff & service
9.4/10
Amenities
9.4/10
Property conditions & facilities
6.0/10
Eco-friendliness
Reviews
10/10 Exceptional
19 Jul 2024
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 May 2021
Everything was great
Verified traveller
20-night romance trip
Verified Expedia guest review
8/10 Very good
29 May 2020
Verified traveller
7-night trip
Verified Expedia guest review
8/10 Very good
10 Mar 2020
Great stay
For a relatively new hotel our stay was great. The staff are very attentive, more than willing to help with anything including carrying our very heavy suitcases down a flight of stairs!
Room was very roomy with a separate shower and toilet. Plus we were upgraded for free to a room with balcony on arrival!
Breakfast was fine but the portion sizes could have been bigger.
Pool area was really nice and relaxing. We’d definitely stay again.
Verified traveller
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 Feb 2020
Verified traveller
2-night trip
Verified Ebookers guest review
8/10 Very good
23 Feb 2020
location was good.very friendly staff
house cleaning was bad.sink stayed dirty for all 4 days we stayed.
Verified traveller
4-night romance trip
Verified Expedia guest review
10/10 Exceptional
14 Feb 2020
We will go back to Siem Reap because of this hotel
We are regular travellers, we like to travel in different countries and cities. This hotel is probably the hotel we enjoyed our time the most, the best hotel experience ever! Loved the pool and facilities a lot, but it was really the hotel staff made this hotel so outstanding. Nicky trained her staff so well, our receptionist, Lilly, made sure of almost everything go smooth for us. Morgan had a stick to assist his walk, they noticed that and arranged our tours and accommodation accordingly, in such a professional way, we felt like we were important friends to them and they went so many extra miles to make sure we were comfortable and happy. I can not say enough thanks to them. We will go back to Siem Reap because of this hotel.
Ming
Ming, 4-night trip
Verified Hotels.com guest review
8/10 Very good
3 Feb 2020
Amazing
The front desk staff is fantastic. When we first arrived, we were greeted with a welcome drink, wet towel and mochi dessert. The ladies at the front desk were very helpful and friendly especially Lily. They made us feel very welcome and I would definitely like to return there. The only downside is there’s no elevator and we had to climb the flight of stairs to our room but the hotel reassured us that they will have an elevator in 2 months time.
Verified traveller
5-night family trip
Verified Hotels.com guest review
10/10 Exceptional
3 Feb 2020
Highly recommended
Quality vs. price ratio in this hotel is unexpectedly high. I wholeheartedly recommend staying at this hotel. Everything from airport pick-up to breakfast service, cleaning and organizing Angor Wat tour was spot on. The pool is not big, but perfect for a morning or after sightseeing swim and relaxation. Located in a quiet alley, but only minutes away from the restaurants and approx 15mins by foot from Pub street. Perfect if you want to experience the quieter side of Siem Reap.
Dunja
Dunja, 3-night trip
Verified Hotels.com guest review
6/10 Good
20 Dec 2019
Excellent staff
Most of the staff are very helpful and respectful. The manager Sina went out of her way to accomodate me after an unfortunate incident. The Asian breakfast and the coffee were very good. The western breakfast was not good at all.
Noel
Noel, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 Dec 2019
The perfect stay
The room and facilities were beautiful, but what really made the experience was the staff. They were so welcoming, helpful, and responsive to requests. The front desk set up tours for us as well as transportation to and from the airport, and everything turned out flawless. The location is ideal for walking pretty much anywhere in town.
Verified traveller
2-night family trip
Verified Hotels.com guest review
8/10 Very good
7 Dec 2019
Verified traveller
4-night trip
Verified Expedia guest review
10/10 Exceptional
6 Dec 2019
Verified traveller
2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
5 Dec 2019
William
William, 11-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 Dec 2019
The property was clean and modern everything worked flawlessly. Service was exceptional every time you walked into the hotel from the street you were greeted with a cool scented towel. The water in the pool was so crystal clean that it could’ve easily been mistaken for empty... I’m really not exaggerating.The entire staff went out of their way to ensure that everything was perfect in a very friendly and respectful way. We enjoyed it so much we extended our stay three times. I will certainly stay here again.
Jeff
Jeff, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
4 Dec 2019
Prefect place to stay ! Super helpful staff ! Location is awesome . Nothing I can complain about , highly recommended!!
Cecilia
Cecilia, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
1 Dec 2019
The hotel was super clean .room was big .bed was very comfortable. Shower was amazing . Staff very friendly. Professional. Food was excellent. Location is close to the pub street and all the restaurants and bars .
Verified traveller
10-night trip
Verified Expedia guest review
10/10 Exceptional
20 Nov 2019
5 star just open price was cheap room was excellent staff are friendly
Verified traveller
3-night romance trip
Verified Expedia guest review
8/10 Very good
17 Nov 2019
The hotel was quaint and nice. The staff, pool, and food and drinks were great.
Verified traveller
2-night trip
Verified Expedia guest review
10/10 Exceptional
11 Nov 2019
Hotel is new & beautiful. Staffs are helpful & very friendly. It is conveniently located near the night market but it’s quiet since it’s inside an alley. Food in restaurant is nice too.
Joji
Joji, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
6 Nov 2019
This is a fantastic place to stay. Was my first time in Siam Reap. From the second i walked in i was treated like royalty by the staff! Welcome drink and snack. Introduction to the property and information on tourist sites, local restaurants, etc. The room was Amazing! The shower, the bed, even the tv selections was great. The pool is also beautiful! Plus poolside drinks and food service was incredible. Also the prices are very good. I wish i could remember everyones names. The girls that work the front desk are so kind and accommodating. And the servers at the restaurant and pool were great. Never waited for anything. They were ready to serve. I will definitely be staying here again. Thank you all!
Nick
Nick, 3-night trip
Verified Expedia guest review
10/10 Exceptional
1 Nov 2019
Incredible staff! Very helpful, wonderful to chat with, and very informative about the surrounding area. The food and room service is great, and the room is absolutely spotless. This is a perfect hotel, in a great area with great people working there. I would always recommend staying here if visiting Siem Reap.
Verified traveller
5-night trip
Verified Expedia guest review
10/10 Exceptional
28 Oct 2019
Top notch service! Served us like vip guest!
Good location! Nice food! We stayed 3 accomodation in total of our trip but none of them are great like this property! Very recommend
Verified traveller
1-night romance trip
Verified Expedia guest review
10/10 Exceptional
28 Oct 2019
Verified traveller
4-night trip
Verified Expedia guest review
10/10 Exceptional
4 Oct 2019
The room size and balcony were spacious. Breakfast was tasty with wonderful coffee. Hotel serves lunch n dinner but did not try.
The staff and especially their managing director Borey was very attentive and doing anything and everything to ensure a pleasant stay. Thank U !
Location is good as its just minutes walk to cafes, restaurants, temples and Pub Street.
And the complimentary pickup to and from airport was much appreciated :)
Very good value. Hope to come back and stay again.