6/10 Bagus
28 Apr 2025
Needs upgrades. Kind housekeeping staff.
This hotel needs some upgrades. This is our second time staying here. The first time was just OK but we decided to give it another try. This will be our last time staying at the Hampton Inn. The carpet was dirty and the bed was worn. I requested extra pillows from the front desk and they said they didn’t have any. As we were walking to the elevator we were talking about how they don’t have extra pillows and one of the housekeeping staff overheard and apologized for the inconvenience and worked their magic and brought us two pillows. It made sleeping in that uncomfortable bed much better. The handicapped accessible room should be cleaned a bit better. Most eye level stuff was cleaned well but they need to see where a wheelchair bounded person sees and clean there as well. This picture is in the bathroom at chair level. Everything and eye level for standing person is clean. It’s an easy mistake. Just something to consider.
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