Dreams Curacao Resort, Spa & Casino - All Inclusive memiliki klub anak gratis dan berjarak 10 menit berkendara dari Blue Bay. Tamu bisa makan di salah satu 7 restoran dan mengunjungi spa untuk dimanjakan dengan pijat, refleksologi, atau manikur/pedikur. Daya tarik lain di properti mewah meliputi 3 kolam renang outdoor, pusat kebugaran, dan kolam renang anak. Para traveler menyukai pantai.
Ulasan
6,86,8 dari 10
Bagus
Fasilitas populer
Kolam renang
Ramah hewan peliharaan
Bar
Gym
Resepsionis 24/7
Spa
Fasilitas utama (12)
Layanan pembersihan kamar harian
7 restoran dan 4 bar/lounge
Spa layanan lengkap
3 kolam renang outdoor
Klub anak gratis
Pusat kebugaran
Kabana pantai gratis
Payung pantai
Handuk pantai
Kolam renang anak
Layanan kamar 24 jam
Pusat bisnis
Seperti di rumah sendiri (6)
Kolam renang anak
Klub anak-anak gratis
Taman bermain di properti
Kamar mandi pribadi
Saluran TV premium
Taman
Harga saat ini Rp4.910.702
Rp4.910.702
total Rp4.910.702
termasuk pajak & biaya lainnya
9 Jun - 10 Jun
Opsi kamar
Filter tersedia untuk kamar
Menampilkan 33 dari 33 kamar
Lihat semua foto untuk Deluxe Island View Double
Deluxe Island View Double
Unggulan
Balkon
AC
Isi minibar gratis
TV layar datar
Seprai kualitas premium
Kamar mandi pribadi
Kombinasi shower/bathtub
Pembuat kopi/teh
Kapasitas 4
2 double
Lihat semua foto untuk Deluxe Island View King
Deluxe Island View King
Unggulan
Balkon
AC
Isi minibar gratis
TV layar datar
Seprai kualitas premium
Kamar mandi pribadi
Kombinasi shower/bathtub
Pembuat kopi/teh
Kapasitas 2
1 king
Lihat semua foto untuk Kamar Double Deluks
Kamar Double Deluks
Unggulan
Balkon
AC
Isi minibar gratis
TV layar datar
Seprai kualitas premium
Kamar mandi pribadi
Kombinasi shower/bathtub
Pembuat kopi/teh
Kapasitas 4
2 double
Lihat semua foto untuk Preferred Club Suite Ocean View King
Preferred Club Suite Ocean View King
Unggulan
Balkon
AC
Isi minibar gratis
TV layar datar
Seprai kualitas premium
Kamar tidur terpisah
Kamar mandi pribadi
Kombinasi shower/bathtub
Pemandangan samudra
Kapasitas 2
1 king
Lihat semua foto untuk Preferred Club Presidential Suite King
Preferred Club Presidential Suite King
Unggulan
Balkon
AC
Isi minibar gratis
TV layar datar
Seprai kualitas premium
Kamar tidur terpisah
Kamar mandi pribadi
Kombinasi shower/bathtub
Kapasitas 2
1 king
Lihat semua foto untuk Preferred Club Deluxe Ocean View Double
Preferred Club Deluxe Ocean View Double
Unggulan
Balkon
AC
Isi minibar gratis
TV layar datar
Seprai kualitas premium
Kamar mandi pribadi
Kombinasi shower/bathtub
Pembuat kopi/teh
Pemandangan samudra
Kapasitas 4
2 double
Lihat semua foto untuk Preferred Club Junior Suite Ocean View King
Preferred Club Junior Suite Ocean View King
Unggulan
Balkon
AC
Isi minibar gratis
TV layar datar
Seprai kualitas premium
Kamar tidur terpisah
Kamar mandi pribadi
Kombinasi shower/bathtub
Pemandangan samudra
Kapasitas 2
1 king
Lihat semua foto untuk Preferred Club Junior Suite Ocean View Double
Preferred Club Junior Suite Ocean View Double
Unggulan
Balkon
AC
Isi minibar gratis
TV layar datar
Seprai kualitas premium
Kamar tidur terpisah
Kamar mandi pribadi
Kombinasi shower/bathtub
Pemandangan samudra
Kapasitas 2
2 double
Lihat semua foto untuk Deluxe Partial Ocean View Double
Deluxe Partial Ocean View Double
Unggulan
Balkon
AC
Isi minibar gratis
TV layar datar
Seprai kualitas premium
Kamar mandi pribadi
Kombinasi shower/bathtub
Pembuat kopi/teh
Pemandangan laut sebagian
Kapasitas 4
2 double
Lihat semua foto untuk Deluxe Ocean View King
Deluxe Ocean View King
Unggulan
Balkon
AC
Isi minibar gratis
TV layar datar
Seprai kualitas premium
Kamar mandi pribadi
Kombinasi shower/bathtub
Pembuat kopi/teh
Pemandangan samudra
Kapasitas 2
1 king
Lihat semua foto untuk Deluxe Ocean View Double
Deluxe Ocean View Double
Unggulan
Balkon
AC
Isi minibar gratis
TV layar datar
Seprai kualitas premium
Kamar mandi pribadi
Kombinasi shower/bathtub
Pembuat kopi/teh
Pemandangan samudra
Kapasitas 4
2 double
Lihat semua foto untuk Preferred Club Deluxe Ocean View King
Preferred Club Deluxe Ocean View King
Unggulan
Balkon
AC
Isi minibar gratis
TV layar datar
Seprai kualitas premium
Kamar mandi pribadi
Kombinasi shower/bathtub
Pembuat kopi/teh
Pemandangan samudra
Kapasitas 2
1 king
Lihat semua foto untuk Deluxe Pool View King
Deluxe Pool View King
Unggulan
Balkon
AC
Isi minibar gratis
TV layar datar
Seprai kualitas premium
Kamar mandi pribadi
Kombinasi shower/bathtub
Pembuat kopi/teh
Kapasitas 2
1 king
Lihat semua foto untuk Preferred Club Mare Premium Beachfront Bungalow King
Preferred Club Mare Premium Beachfront Bungalow King
Unggulan
Balkon
AC
Isi minibar gratis
TV layar datar
Seprai kualitas premium
Kamar mandi pribadi
Kombinasi shower/bathtub
Pembuat kopi/teh
Kapasitas 2
1 king
Lihat semua foto untuk Deluxe Pool View Double
Deluxe Pool View Double
Unggulan
Balkon
AC
Isi minibar gratis
TV layar datar
Seprai kualitas premium
Kamar mandi pribadi
Kombinasi shower/bathtub
Pembuat kopi/teh
Kapasitas 4
2 double
Lihat semua foto untuk Preferred Club Mare Beachfront Bungalow King
Preferred Club Mare Beachfront Bungalow King
Unggulan
Balkon
AC
Isi minibar gratis
TV layar datar
Seprai kualitas premium
Kamar mandi pribadi
Kombinasi shower/bathtub
Pembuat kopi/teh
Kapasitas 2
1 king
Lihat semua foto untuk Deluxe Partial Ocean View King
Deluxe Partial Ocean View King
Unggulan
Balkon
AC
Isi minibar gratis
TV layar datar
Seprai kualitas premium
Kamar mandi pribadi
Kombinasi shower/bathtub
Pembuat kopi/teh
Pemandangan laut sebagian
Kapasitas 2
1 king
Double Room Deluxe With Partial Sea View
Pemandangan laut sebagian
Kapasitas 2
1 king
Lihat semua foto untuk Suite With Sea View
Suite With Sea View
Pemandangan laut
Kapasitas 2
1 king
Suite With View
Pemandangan laut
Kapasitas 3
2 double
Lihat semua foto untuk Suite Premium With Sea View
Suite Premium With Sea View
Pemandangan laut
Kapasitas 2
1 king
Double Room Deluxe With Ocean View
Pemandangan laut
Kapasitas 2
1 king
Double Room Deluxe With Panoramic View
Kapasitas 4
2 double
Double Room Deluxe With Partial Sea View
Pemandangan laut sebagian
Kapasitas 4
2 queen
Double Room Deluxe With Beach View
Kapasitas 2
1 king
Double Room Deluxe With Sea View
Pemandangan laut
Kapasitas 4
2 queen
Room Deluxe
Kapasitas 4
2 double
Double Room Deluxe With Pool View
Kapasitas 4
2 double
Double Room Deluxe With Sea View
Pemandangan laut
Kapasitas 4
2 queen
Suite Deluxe With Sea View
Pemandangan laut
Kapasitas 4
2 queen
Double Room Deluxe With Sea View
Pemandangan laut
Kapasitas 2
1 king
Double Room Deluxe With Pool View
Kapasitas 2
1 king
Double Room Deluxe With Sea View
Pemandangan laut
Kapasitas 2
1 king
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Pusat Perbelanjaan Renaissance - 4 mnt berkendara - 4.0 km
Jembatan Ratu Emma - 4 mnt berkendara - 4.1 km
Pantai Teluk Biru - 8 mnt berkendara - 6.8 km
Blue Bay - 9 mnt berkendara - 7.1 km
Berkeliling
Willemstad (CUR-Bandara Internasional Hato) - 11 mnt berkendara
Restoran
Starbucks - 5 mnt berkendara
Netto Bar - 5 mnt berkendara
Pirate Bay - 5 mnt jalan kaki
Topogigio Snack - 3 mnt berkendara
Infinity Beach Bar & Grill - 4 mnt berkendara
Tentang properti ini
Dreams Curacao Resort, Spa & Casino - All Inclusive
Dreams Curacao Resort, Spa & Casino - All Inclusive memiliki klub anak gratis dan berjarak 10 menit berkendara dari Blue Bay. Tamu bisa makan di salah satu 7 restoran dan mengunjungi spa untuk dimanjakan dengan pijat, refleksologi, atau manikur/pedikur. Daya tarik lain di properti mewah meliputi 3 kolam renang outdoor, pusat kebugaran, dan kolam renang anak. Para traveler menyukai pantai.
All-inclusive
Properti ini bersifat all-inclusive. Fasilitas makan dan minum di hotel sudah termasuk dalam harga kamar (beberapa pembatasan mungkin berlaku).
Bahasa
Belanda, Inggris, Spanyol
Sekilas
DONE
Ukuran hotel
197 hotel
DONE
Saat tiba/pulang
Check-in mulai: 15.00; Batas waktu check-in: tengah malam
Check-in lebih awal tergantung ketersediaan
Check-in lebih akhir tergantung ketersediaan
Usia check-in minimal - 18
Waktu check-out adalah 11.00
Check-out lebih akhie tergantung ketersediaan
DONE
Petunjuk check-in khusus
Tamu harus menghubungi pihak properti sebelumnya untuk mendapatkan petunjuk check-in; resepsionis di properti akan menyambut tamu
Harap hubungi properti sebelumnya untuk mengatur prosedur check-in Anda
Harap hubungi properti sebelumnya jika Anda berencana akan tiba setelah jam tengah malam
DONE
Diperlukan saat check-in
Kartu kredit diperlukan untuk biaya tak terduga
Kartu identitas berfoto yang diterbitkan pemerintah diperlukan
Usia minimal untuk check-in adalah 18 tahun
DONE
Anak-anak
Gratis klub anak
DONE
Hewan peliharaan
Hewan peliharaan diperbolehkan (???, maksimal 1, berat maks. 10 kg per hewan peliharaan)*
Hewan penuntun diperbolehkan
WIFI
Internet
Gratis WiFi di area umum
Gratis Wi-Fi di kamar
LOCAL_PARKING
Parkir
Parkir mandiri gratis di properti
DONE
Informasi lainnya
Area khusus merokok
Fasilitas properti
Makanan dan minuman
7 restoran
4 bar/lounge
Layanan kamar 24 jam
Toko roti/camilan
Bepergian dengan anak-anak
Klub anak gratis
Kolam renang anak
Taman bermain
Aktivitas
Voli pantai
Meja biliar
Bersnorkel
Bekerja jauh
Pusat bisnis
7 ruang rapat
Layanan
Resepsionis 24 jam
Layanan concierge
Bantuan tur/tiket
Fasilitas laundry
Penitipan koper
Layanan pernikahan
Staf multibahasa
Kabana pantai gratis
Kabana kolam renang (biaya tambahan)
Handuk pantai
Payung pantai
Kursi berjemur kolam renang
Fasilitas
ATM/layanan perbankan
Brankas di resepsionis
Taman
Teras
Pusat kebugaran
3 kolam renang outdoor
Spa dengan layanan lengkap
Aula perjamuan
Fasilitas difabel
Lift
Fasilitas kamar
Terhibur
Televisi layar datar 40 inci
Saluran TV premium
Kenyamanan rumah
AC
Isi minibar gratis
Pemanas air untuk kopi/teh
Setrika/meja setrika
Tidur nyenyak
Seprai premium
Yang bisa dinikmati
Balkon
Menyegarkan
Kamar mandi pribadi
Kombinasi shower/bathtub
Perlengkapan mandi gratis
Disediakan handuk
Tetap terhubung
Meja tulis
Akses Internet nirkabel gratis
Makanan dan minuman
Air minum kemasan gratis
Lainnya
Pembersihan kamar harian
Brankas
Fitur khusus
Spa
Tamu dapat memanjakan diri dengan perawatan spa layanan lengkap properti ini, yaitu Dreams Spa by Pevonia®. Layanan mencakup facial, body scrub, perawatan tubuh, dan manikur dan pedikur. Spa ini dilengkapi dengan hot tub. Spa ini menyediakan aneka terapi perawatan, salah satunya adalah refleksiologi. Spa buka setiap hari.
Tempat makan
Oceana - Lokasi di dalam hotel restoran seafood.
Portofino - Lokasi di dalam hotel restoran tema. Buka setiap hari
Seaside Grill - Lokasi di dalam hotel restoran steik. Buka setiap hari
World Cafe - Lokasi di dalam hotel restoran prasmanan. Buka setiap hari
Barefoot Grill - Lokasi di dalam hotel restoran. Buka setiap hari
Biaya & kebijakan
Fasilitas ekstra opsional
Check-in lebih awal dapat diatur dengan biaya tambahan (tergantung ketersediaan)
Check-out lebih lama dapat diatur dengan biaya tambahan (tergantung ketersediaan)
Hewan peliharaan
Hewan pemandu tidak dikenakan biaya
Binatang peliharaan diizinkan dengan biaya tambahan sebesar USD 65 per hewan, per malam
Kebijakan
Properti ini menerima tamu tanpa memandang orientasi seksual dan identitas gender (ramah LGBTQ+).
Properti ini menerima kartu kredit. Tidak menerima uang tunai.
Menerima kartu kredit: Visa, Mastercard, American Express
Pertanyaan umum
Apakah Dreams Curacao Resort, Spa & Casino - All Inclusive menawarkan pembatalan gratis untuk refund penuh?
Ya, Dreams Curacao Resort, Spa & Casino - All Inclusive memiliki harga kamar refundable penuh yang tersedia untuk dipesan di situs web kami. Jika Anda memesan harga refundable, pemesanan ini dapat dibatalkan hingga beberapa hari sebelum check-in tergantung kebijakan pembatalan properti. Cukup pastikan untuk membaca kebijakan pembatalan properti ini untuk syarat dan ketentuan pastinya.
Apakah Dreams Curacao Resort, Spa & Casino - All Inclusive memiliki kolam renang?
Ya, tersedia 3 kolam renang outdoor dan kolam renang anak.
Apakah Dreams Curacao Resort, Spa & Casino - All Inclusive mengizinkan hewan peliharaan?
Ya, anjing diizinkan, maksimal 1 hewan dan berat maksimum 10 kg per hewan peliharaan. Dikenakan biaya sebesar USD 65 per hewan, per malam. Kecuali hewan pemandu.
Apakah parkir di properti ditawarkan Dreams Curacao Resort, Spa & Casino - All Inclusive?
Ya, tersedia parkir parkir mandiri gratis.
Kapan waktu check-in dan check-out di Dreams Curacao Resort, Spa & Casino - All Inclusive?
Check-in mulai pukul: 15.00; Batas waktu check-in pukul: tengah malam. Check-in lebih awal dikenakan biaya (tergantung ketersediaan). Check-out dilakukan pada 11.00. Check-out diperpanjang tersedia dengan biaya (tergantung ketersediaan).
Apakah Dreams Curacao Resort, Spa & Casino - All Inclusive memiliki kasino di dalamnya?
Tidak, properti ini tidak memiliki kasino, namun Sahara Casino (8 menit berkendara) berada tidak jauh.
Apa saja yang dapat dilakukan di Dreams Curacao Resort, Spa & Casino - All Inclusive dan sekitarnya?
Nikmati cerahnya bulan-bulan hangat dengan kegiatan seperti voli. Fasilitas rekreasi lain yang ada di sekitar properti termasuk kasino. Manjakan diri dengan perawatan di spa dan berenang di salah satu 3 kolam renang outdoor. Dreams Curacao Resort, Spa & Casino - All Inclusive juga memiliki 4 bar dan pusat kebugaran, serta layanan spa dan taman.
Apakah ada restoran di dekat Dreams Curacao Resort, Spa & Casino - All Inclusive?
Ya, ada 7 restoran di properti.
Apakah Dreams Curacao Resort, Spa & Casino - All Inclusive memiliki ruang outdoor pribadi?
Ya, setiap kamar dilengkapi dengan balkon.
Ulasan Dreams Curacao Resort, Spa & Casino - All Inclusive
Ulasan
6,8
Bagus
Semua ulasan yang ditampilkan berasal dari pengalaman tamu yang nyata. Hanya traveler yang telah memesan penginapan dengan kami yang dapat mengirimkan ulasan. Kami memverifikasi ulasan sesuai dengan panduan kami dan memublikasikan semua ulasan, baik itu positif maupun negatif.Informasi selengkapnyaTerbuka di jendela baru
7,6/10
Kebersihan
7,0/10
Staf & layanan
7,0/10
Fasilitas
7,0/10
Kondisi & fasilitas properti
7,2/10
Ramah lingkungan
Ulasan
8/10 Sangat Baik
8 Mei 2025
mona
mona, perjalanan bersama teman 1 malam
Ulasan tamu Hotels.com yang terverifikasi
6/10 Bagus
6 Mei 2025
Lugar ok, funcionários pouco profissionais
Instalações muito boas mas o
Atendimento deixa e muitos desejar. Funcionários cansados, sem pressa para atender as pessoas tanto nos bares quanto nos restaurantes. Sinceramente não sei se os pontos positivos superam os negativos. Precisam melhorar muito em lidar com público
Bruno
Bruno, perjalanan 4 malam
Ulasan tamu Hotels.com yang terverifikasi
2/10 Buruk
5 Mei 2025
No iría a este hotel
Muy mala experiencia, tuvimos que cambiar de hotel, el aseo en la habitación estaba mal hecho, la atención del personal muy mal, muy demorados y sin buena actitud, las bebidas de muy mala calidad, siendo un todo incluido pareciera que nos estuvieran regalando todo.
En la piscina nunca nadie nos atendió.
andres Augusto
andres Augusto, perjalanan 4 malam
Ulasan tamu Hotels.com yang terverifikasi
4/10 Lumayan
10 Mar 2025
Would Not Stay Here Again!
Patrice at check in was nice but when i went back about 15 minutes later and her a question she said "What did I tell you at check in?". The rest of the stay went downhill after that.
Most of the bar staff was extremely rude. The first one I encountered, who was standing at most two feet away from me, finished whatever she was doing then walked out from behind the bar and just left without saying anything to me. Another bar staff said to me "I can't help you" and just walked out from behind the bar after I asked politely for a drink. And this person had served me before so I know they could help me.
Food was always cold, very limited and always the same. Never been at a resort with such sad food choices. Restaurants were very slow and food was cold. Only hot food was the buffet night before we left.
Breakfast was the same all 7 days we were there. Constantly running out of plates and food. Only way things were refilled was if staff was told. Staff never seemed to notice on their own.
Would order soda or coffee at breakfast. 50/50 whether or not you would get it or if it would be what you ordered. If you did not get it you would look for your server and they would either be standing around, talking to another server or clearing off another table. Extremely poor service.
The resort had garbage all over the place. Nothing ever seemed to be cleaned up.
Definitely need more service staff but there was definitely a lot of sales people walking around all the time!
Gerry
Gerry, perjalanan 7 malam
Ulasan tamu Hotels.com yang terverifikasi
8/10 Sangat Baik
2 Mar 2025
It’ll take time
Being new they have a lot of growing pains to work through. I’m sure they’ll get everything figured out over time.
Nicole
Nicole, perjalanan 7 malam
Ulasan tamu Hotels.com yang terverifikasi
2/10 Buruk
14 Feb 2025
No lo recomiendo
La Verdad la atención muy mala , y el personal está viciado , nos robaron dinero de la habitación
Antonino
Antonino, perjalanan 1 malam
Ulasan tamu Hotels.com yang terverifikasi
10/10 Sempurna
10 Feb 2025
We really enjoyed our stay and had top notch customer service. I highly recommend...
ANGELO
ANGELO, perjalanan 5 malam
Ulasan tamu Expedia yang terverifikasi
10/10 Sempurna
9 Feb 2025
Absolutely love it can’t wait to visit again
Jasmine
Jasmine, perjalanan romantis 3 malam
Ulasan tamu Expedia yang terverifikasi
2/10 Buruk
31 Jan 2025
Kelly
Kelly, perjalanan 2 malam
Ulasan tamu Expedia yang terverifikasi
2/10 Buruk
19 Jan 2025
I got there at 12:30pm wouldn't let me get room and go to room until 4pm. The bathroom sink broken. The staff at buffet when asked for a drink didn't bring very entitled staff. They make you sign waiver no drugs on property yet somebody tourist or staff smoking marijuana very strong smell in bathroom. they charge 300 for room but price for bad service a 100 a night. food wasn't good except seafood restaurant. very bad go to cheaper place with better service
natasha
natasha, perjalanan keluarga 1 malam
Ulasan tamu Expedia yang terverifikasi
10/10 Sempurna
18 Jan 2025
Lovely hotel- entertainment and staff. Love Jose the front desk manager. Was my birthday Jan 17 th - set me up a surprise dinner area.. second time here now
Paul
Paul, perjalanan 8 malam
Ulasan tamu Expedia yang terverifikasi
4/10 Lumayan
14 Jan 2025
services
The service in the bars and restaurants is terrible, you can wait more than an hour for a table and they are empty only the staff does not clean them.
Fernando
Fernando, perjalanan keluarga 7 malam
Ulasan tamu Hotels.com yang terverifikasi
2/10 Buruk
7 Jan 2025
This resort and island is a scam. We did not get the room that we booked. The beach villas are not open. They have yet to be opened!!!! Makes no sense that they are allowing people to book them. We were told we would get a voucher to compensate the disaster that this trip was and received nothing.
Stanislaw
Stanislaw, perjalanan romantis 7 malam
Ulasan tamu Expedia yang terverifikasi
4/10 Lumayan
6 Jan 2025
Not that great..
Neelima
Neelima, perjalanan bersama teman 3 malam
Ulasan tamu Expedia yang terverifikasi
8/10 Sangat Baik
6 Jan 2025
Great stay at Dream Resort. Excellent service and atmosphere. The room was very clean, the views was stunning with amazing views. My only issue is the quality of alcohol provided to guest was cheap alcohol with a horrible taste.
Larry
Larry, perjalanan 2 malam
Ulasan tamu Hotels.com yang terverifikasi
6/10 Bagus
6 Jan 2025
A janitorial employee behaved rudely and arrogantly, and none of the other employees who heard the loud outbursts of the fool did anything to resolve the situation, let alone offer an apology.
The three "specialty" restaurants—steakhouse, Italian, and seafood—provided terrible service. There was a one-hour wait just to be allowed into the restaurant, and after being seated, it took another hour for the appetizers and main course to be served. The worst experience was at the seafood restaurant, where we waited 2 hours and 30 minutes after placing our order. Although the main dishes were eventually served, the dessert never arrived, and we were left waiting again. We finally decided to leave the restaurant.
PATRICIA
PATRICIA, perjalanan keluarga 6 malam
Ulasan tamu Expedia yang terverifikasi
10/10 Sempurna
5 Jan 2025
Thainá
Thainá, perjalanan 9 malam
Ulasan tamu Hotels.com yang terverifikasi
10/10 Sempurna
5 Jan 2025
Great service
Amber
Amber, perjalanan 3 malam
Ulasan tamu Expedia yang terverifikasi
2/10 Buruk
23 Des 2024
Nicole Denise
Nicole Denise, perjalanan 5 malam
Ulasan tamu Orbitz yang terverifikasi
8/10 Sangat Baik
22 Des 2024
The views at Il Mare are out of this world, the bungalow’s look exactly like the photos. We had some issues checking in since there were only 10 pods available to be used and the others did not pass inspection that had a better view. After trying to switch our room to a bungalow with a better view and a working safe we encountered some issues. We booked our reservation since this summer and were told it was opening July 2024 but instead when we arrived Dec 12th we were told they just opened this week and if they were not ready we would have to downsize at Dreams with no reimbursement. We didn’t appreciate that since that was never communicated to us after or before booking and we would not be reimbursed for something that was not our fault. Other than that mishap, we had a peaceful stay and our butlers made us feel welcomed and catered to all our needs with no hesitation. 10/10 customer experience, if you stay here I hope you get Naidel, Alex, Sudry, Rug and Gio as your butlers they are phenomenal. Very attentive and respectful individuals we were lucky to have them on our trip.
Aliceea
Aliceea, perjalanan bersama teman 3 malam
Ulasan tamu Expedia yang terverifikasi
4/10 Lumayan
19 Des 2024
Valerie
Valerie, perjalanan 4 malam
Ulasan tamu Expedia yang terverifikasi
2/10 Buruk
14 Des 2024
In August I booked and paid for the Preferred Club Mare Beachfront Bungalow King also known as the "PODS" and was very excited to the vacation and stay at the property that I paid for. I also traveled with another couple who also booked the same property. After 2 months have gone by, I was informed that the "PODS" were not available via the other couple who followed the Facebook group that also complained. I then emailed the reservation team and asked if the PODS were available. I received a reply stating the reservation was CONFIRMED.
Once I arrived at the check-in desk, I was informed the PODS were not available and I would have to stay in a regular resort room which I had no other choice because we had flown into a foreign country and I had nowhere else to stay. I was then offered a free 7-night stay at the actual place I reserved by way of a certificate once I checked out that had to be used within a year. I accepted and went on my way to attempt to enjoy my vacation. Upon checkout, I was told the reservation team is off (not working the weekends) and they would e-mail the certificate to me.
After contacting the lead butler, he assured us the certificate would be sent to us and not to worry. I checked out Saturday DEC 7 2024 and I still have not received the certificate but the couple we traveled with did because they were forced to stay at Zoetry (across the street from Dreams) the same day. By the
MARVIN LESTER
MARVIN LESTER, perjalanan keluarga 6 malam
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6/10 Bagus
13 Des 2024
JUAN
JUAN, perjalanan 4 malam
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4/10 Lumayan
11 Des 2024
Horrible service not the regular standard for a Dreams resort