4/10 Fair
16 Nov 2024
Cold all night
Staying in room 119 to my memory. The bed was not really comfortable and the pillows weren’t comfortable either. But what really made the stay the worst was that at night the heater was not working properly. I called an attendant to help but the system still acted sporadically after 20 minutes nothing and then after another 20 only hot air would blow and then upon lowering on the remote one degree the whole system shut off, it never even came back on. They even brought me an additional heater and it overheated and would not turn back on. I was extremely tired to deal with this but I was shivering. I even used the extra blanket that was in the room but I was still cold. The next day the manager told me this was a one off and that he would check the unit. He offered me a discounted stay next time, but I told him I don’t come up to these parts. All he offered was a bottle of wine and I don’t even drink.
The only positive for this room was the bath and the shower. Shower pressure was good.
As for breakfast included it’s just basically snacks not really a breakfast in my humble opinion. Since I didn’t drink I asked to take 3 popcorns with me for my drive home.
Melissa
Melissa, 1-night trip
Verified Hotels.com guest review