Cancun, Quintana Roo (CUN-Cancun Intl.) - 46 min drive
Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.8 miles/20.6 km
Airport shuttle (surcharge)
Restaurants
McDonald's - 4 min walk
Nativo - 2 min walk
Taqueria el Ñero - 5 min walk
La Floresta - 5 min walk
Bendita Costilla - 5 min walk
About this property
Capital O Hotel Yukon
When you stay at Capital O Hotel Yukon, you'll be within a 15-minute walk of Playa del Carmen Main Beach and Quinta Avenida. Guests can take a dip in the outdoor pool, and freebies such as WiFi and self-parking are added perks. Also, Xplor Theme Park and Playa del Carmen Maritime Terminal are within a short drive.
Languages
English, Spanish
At a glance
Hotel size
18 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability
Special check-in instructions
The property charges 3 per cent for credit card payments
The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Parking
Free on-site self-parking
Free off-site parking within 20 ft
Street parking available
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Designated smoking areas
Property amenities
Food and drink
Room service (limited hours)
Travelling with children
Children stay for free (see details)
What to do
Beach nearby
Services
Front desk (limited hours)
Tour/ticket assistance
Luggage storage
Multilingual staff
Facilities
Terrace
An outdoor pool
Room amenities
Be entertained
30-inch plasma TV
Digital TV channels
Home comfort
Air conditioning
Ceiling fan
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Towels
Stay connected
Desk
Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
More
Daily housekeeping
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of MXN 1800 per person (one-way)
Late check-out can be arranged for an extra charge (subject to availability)
Credit card charges are subject to an extra charge of 3 per cent
Policies
There is limited hot water on site.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards, debit cards and cash.
Also known as
Hotel Yukon
Capital O Hotel Yukon Hotel
Capital O Hotel Yukon Playa del Carmen
Capital O Hotel Yukon Hotel Playa del Carmen
Frequently asked questions
Does Capital O Hotel Yukon offer free cancellation for a full refund?
Yes, Capital O Hotel Yukon does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Capital O Hotel Yukon?
Yes, there's an outdoor pool.
Are pets allowed at Capital O Hotel Yukon?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Capital O Hotel Yukon?
Yes, there's free self parking.
Is an airport shuttle service offered by Capital O Hotel Yukon?
Yes, an airport shuttle is available. The charge is MXN 1800 per person one-way.
What are the check-in and check-out times at Capital O Hotel Yukon?
Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an on-site casino at Capital O Hotel Yukon?
No, this hotel doesn't have a casino, but Riviera Gran Casino (15-min walk) is nearby.
What is there to do at Capital O Hotel Yukon and nearby?
Capital O Hotel Yukon has an outdoor pool.
What's the area around Capital O Hotel Yukon like?
Capital O Hotel Yukon is a short 15-minute walk from Playa del Carmen Main Beach and 15 minutes' walk from Quinta Avenida.
Capital O Hotel Yukon Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
8.0/10
Staff & service
7.2/10
Amenities
7.4/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
4/10 Fair
12 Feb 2024
Enrik
Enrik, 7-night trip
Verified Expedia guest review
6/10 Good
22 Jan 2024
hotel is in a sketchy area. Nothing really around. I don't fear for my personal safety. If you do I would consider if this area is right for you
Eugene
Eugene, 1-night trip
Verified Hotels.com guest review
2/10 Poor
8 Sep 2023
There's no one for check in after 23:30 and they only let you know after you book the room.
The property is wide open in an ugly neighborhood all the way to the front desk and there's nobody checking who comes in and out. It is a tragedy in the making.
Patricio
Patricio, 1-night trip
Verified Expedia guest review
2/10 Poor
18 Aug 2023
There’s nobody at the front desk after 9 pm… so easily everyone can come and out. This is the worst experience ever in a hotel from Expedia. I feel insecure, I don’t know who’s in charge!! And worst there’s no any security personnel at the property. How that possible?
Paúl Matus
Paúl Matus, 1-night trip
Verified Expedia guest review
4/10 Fair
20 Feb 2023
Yuch
Dirty, pool freezing, not a gtreat place.
Chuck
Chuck, 1-night trip
Verified Hotels.com guest review
6/10 Good
19 Feb 2023
Chuck
Chuck, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 Jan 2023
Owners/managers were very very friendly. Very pleasant stay
gray
Verified Expedia guest review
6/10 Good
11 Jan 2023
Como decía, la habitación que me toco estaba todo bien la limpieza bien pero las tuverias tienen un olor insoportable
Edgar
Verified Expedia guest review
10/10 Exceptional
4 Jan 2023
Andrew
Andrew, 1-night trip
Verified Hotels.com guest review
4/10 Fair
22 Aug 2022
The property had roaches and no bed spread. The walls were dirty. Not a good experience.
Roy A
Roy A, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
15 Aug 2022
This hotel has an easy and fast way to move around
Aaron Sandy Damian
Aaron Sandy Damian, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
6 Aug 2022
Alfonso
Alfonso, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 Jul 2022
Besnier
Besnier, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 May 2022
Great place
It was amazing, friendly, very quiet. Sparse, neighborhood is good, very clean, clerk was so helpful. Overall completely satisfied.
brenda
brenda, 1-night trip
Verified Hotels.com guest review
6/10 Good
16 May 2022
Meh
HECTOR
HECTOR, 1-night family trip
Verified Expedia guest review
6/10 Good
22 Apr 2022
Budget
Danny
Danny, 7-night trip
Verified Hotels.com guest review
8/10 Very good
27 Mar 2022
Room was clean and comfortable but very simple without fridge or safe! Beautiful tile floors and bathroom, but our shower head didn’t work well at all as it was broken
Marc
Marc, 1-night family trip
Verified Expedia guest review
4/10 Fair
2 Mar 2022
There were people working on the hotel during our stay throwing stuff off the roof on the ground outside our room. The workers were all gathered around the pool area so we couldn't get in without an audience. People also jumped in the pool around midnight.
The curtains are white and outside of every room there is a light. So light shines through the window all night long.
The AC unit drips, even when off, onto the table (which is right next to an outlet).
Our room was located on the first floor right across from the check in. At night, a few permanent guests would gather around tables right outside our room and talk all night. They also moved their chairs so they sat right outside our window during the daytime.
The door to our room didn't close well. After getting dinner we came back and our door was open. It also blew open due to the wind.
Wifi was in and out.
Remington
Remington, 3-night trip
Verified Hotels.com guest review
8/10 Very good
28 Feb 2022
Simple lodging. Nice staff walkable to 5ace and beach
Verified traveller
2-night trip
Verified Hotels.com guest review
8/10 Very good
20 Feb 2022
Joanna
Joanna, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 Feb 2022
Pleasant stay
Thank to the owner for our holiday. Parking on the street - more space. Near to the highway, but didn´t disturb us. Shopping centre and markets nearby, usefully situated for short car trips, appartment in good condition, beach cca 10 min walk. Renter was friendly.
Zdenek
Zdenek, 5-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
22 Jul 2021
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
17 Jul 2021
Verified traveller
1-night trip
Verified Hotels.com guest review
4/10 Fair
28 Jun 2021
A quantidade de barata que eu matei no meu quarto não foi pouca, e quando fui reclamar com a recepção ele achou a coisa mais normal do mundo e falou que depois ia alguém lá limpar o quarto. Além disso quando deixei o hotel esqueci meu chinelo no mesmo e no dia seguinte quando voltei para buscar me disseram que não tinha chinelo nenhum, sendo que o quarto que eu tinha ocupado ainda estava vazio.