Made the reservation for three rooms a week in advance. The day we were traveling I received two different phone calls asking if we were still planning on showing up, which I thought was odd. Once we got to the hotel, the only redeeming quality was the gentleman at the front desk. He was friendly and helpful. He switched things around to make sure all our rooms were together. Once in our rooms, my husband decided to take a shower only to realize the shower head was leaking, spraying the entire bathroom and then none of the TVs worked. That night after everyone was sleeping at 11:30 pm, an employee knocked on my son’s room, woke him up to ask if everything was okay. He was confused and said yes. Not long after that I was woken up by a loud knock on my room door, I came to the door to find a police officer. He stated that an employee had called 911 saying she heard crying coming from our rooms. He wanted to search our rooms. We were all confused as well as my two sons being extremely scared. Once the officer realized that nothing was going on and we’d all been sleeping, he left. We finally got to sleep and then at 4 am our room phone started to ring. When we answered no one was there. When everyone was up later that morning, my son stated that his phone had rang at 4 am as well. The second night we were there, we had gone to dinner and when we got back none of our room keys worked. We had to go to the front desk to get new keys. The rooms were extremely run down and old.
