Nashville International Airport (BNA) - 23 min drive
Smyrna, TN (MQY) - 34 min drive
Nashville Riverfront Station - 22 min drive
Nashville Donelson Station - 24 min drive
Restaurants
Chick-fil-A - 8 min walk
McDonald's - 12 min walk
Culver's - 4 min walk
Starbucks - 13 min walk
Buffalo Wild Wings - 4 min walk
About this property
Hyatt House Nashville/Franklin/Cool Springs
Hyatt House Nashville/Franklin/Cool Springs puts you a short five-minute drive from CoolSprings Galleria. You can splash around at the indoor pool, grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. The helpful staff and overall property condition get great marks from fellow travellers.
Languages
English
At a glance
Hotel size
125 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age – 21
Check-out time is 11:00 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets allowed (dogs and cats only, 2 total, up to 23 kg per pet)*
Service animals welcome
Restrictions apply*
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
On-site parking includes off-street options
Other information
Smoke-free property
Property amenities
Food and drink
Free self-service breakfast on weekday mornings 6:30 AM–8:30 AM
Restaurant
Bar/lounge
Snack bar/deli
Working away
24-hour business centre
Meeting room
Co-working spaces
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
Built in 2020
Safe-deposit box at front desk
An indoor pool
Art Deco architecture
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Visual alarms in hallways
Hand-held shower heads
Closed-captioned TV
Room amenities
Be entertained
49-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning and heating
Coffee/tea maker
Iron/ironing board
Window screens
Sleep well
Hypo-allergenic bedding
Blackout curtains
Free cot/infant bed
Bed sheets provided
Freshen up
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Free local calls
Desk chair
More
Daily housekeeping
Mobile key entry
Fees & policies
Pets
Service animals exempt from fees
Pet deposit: USD 75.00 per stay
Pets are allowed for an extra charge of USD 75.00 per accommodation, per stay
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 10:00 PM
Policies
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Also known as
Hyatt House Nashville/Franklin/Cool Springs Hotel
Hyatt House Nashville/Franklin/Cool Springs Franklin
Hyatt House Nashville/Franklin/Cool Springs Hotel Franklin
Frequently asked questions
Does Hyatt House Nashville/Franklin/Cool Springs offer free cancellation for a full refund?
Yes, Hyatt House Nashville/Franklin/Cool Springs does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hyatt House Nashville/Franklin/Cool Springs?
Yes, there's an indoor pool. Guests have pool access from 9:00 AM to 10:00 PM.
Are pets allowed at Hyatt House Nashville/Franklin/Cool Springs?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 23 kg per pet. There's a charge of USD 75.00 per accommodation, per stay, and there's also a deposit of USD 75.00 per stay. Service animals are exempt from fees.
Is parking offered on site at Hyatt House Nashville/Franklin/Cool Springs?
Yes, there's free self parking.
What are the check-in and check-out times at Hyatt House Nashville/Franklin/Cool Springs?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11:00 AM.
What is there to do at Hyatt House Nashville/Franklin/Cool Springs and nearby?
Hyatt House Nashville/Franklin/Cool Springs has an indoor pool.
Are there restaurants at or near Hyatt House Nashville/Franklin/Cool Springs?
Yes, there's an on-site restaurant.
What's the area around Hyatt House Nashville/Franklin/Cool Springs like?
Hyatt House Nashville/Franklin/Cool Springs is located a short 13-minute walk from Aspen Grove Park. Travellers love the hotel's prime location.
Hyatt House Nashville/Franklin/Cool Springs Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.4/10
Staff & service
9.6/10
Amenities
9.6/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
21 Nov 2024
Greg
Greg, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
13 Nov 2024
Modern, Clean and Comfortable
Hotel is modern, clean and staff is friendly. Breakfast was hot and plentiful, with an omelet station, which was a surprise. Rooms were clean, modern and had plenty of linen and bath resources. Very happy with the hotel.
William
William, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
11 Nov 2024
James
James, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 Nov 2024
INETA
INETA, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
6 Nov 2024
Patrick
Patrick, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 Nov 2024
Night out in Franklin
Very clean and quiet...super comfortable....staff was on their game
James
James, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Nov 2024
Nash
Nice place, convenient and good customer service .
Rebecca
Rebecca, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
1 Nov 2024
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
28 Oct 2024
Great stay!
Great service, clean room, easy to get to restaurants and Nashville, and the breakfast was delicious
Beth
Beth, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 Oct 2024
Weekend Getaway
Another great stay here, we stay here every couple of months. Perfect location along with being a great hotel. The rooms have decent size kitchens, as well.
Chris
Chris, 2-night trip
Verified Hotels.com guest review
8/10 Very good
18 Oct 2024
Very nice hotel
The shower door in our room was incredibly difficult to open. My wife couldn’t do it and I had trouble. Fortunately, the day clerk Becky was very accommodating and allowed us to switch rooms to a kitchenette at no cost. The pool was clean and very refreshing. The bartender was incredibly friendly and the drinks were strong. The bar claimed to have a kitchen but it was closed all 3 nights we were there which was disappointing but there were plenty of restaurants nearby. Breakfast was pretty good. The outside deck was VERY nice with several fireplaces and grills to cook on if you desired.
Ross
Ross, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 Oct 2024
Ryan
Ryan, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
9 Oct 2024
Carolyn
Carolyn, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 Oct 2024
Layna
Layna, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 Sep 2024
Melissa Van
Melissa Van, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 Sep 2024
Great location
We enjoyed the spacious room. They offered an area to cook and all the utensils needed. Loved how close it was to all the shopping and restaurants.
Lorri
Lorri, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
6 Sep 2024
Eric
Eric, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 Sep 2024
Ali
Ali, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 Aug 2024
Great price just an 15 min uber ride to downtown
Gasper
Gasper, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
23 Aug 2024
NA
Mikayla
Mikayla, 2-night trip
Verified Expedia guest review
10/10 Exceptional
21 Aug 2024
Abc
Emily
Emily, 1-night family trip
Verified Expedia guest review
8/10 Very good
20 Aug 2024
👍
Keona
Keona, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
19 Aug 2024
Ryan
Ryan, 1-night trip
Verified Hotels.com guest review
8/10 Very good
17 Aug 2024
Power outage issues were resolved then the suite was very nice.