Nashville International Airport (BNA) - 25 min drive
Smyrna, TN (MQY) - 35 min drive
Nashville Riverfront Station - 20 min drive
Restaurants
McDonald's - 14 min walk
Sonic Drive-In - 8 min walk
Chick-fil-A - 3 min drive
Starbucks - 14 min walk
Cracker Barrel - 2 min walk
About this property
Comfort Inn Franklin Highway 96
When you stay at Comfort Inn Franklin Highway 96, you'll be within a 10-minute drive of CoolSprings Galleria. Guests can visit the fitness centre for a workout, and free perks include WiFi, self-parking and on-the-go breakfast daily between 6:30 AM and 9:30 AM.
Languages
English
At a glance
Hotel size
66 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Express check-in/out available
Check-out time is 11 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
Children (21 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Free on-the-go breakfast each morning 6:30 AM–9:30 AM
Coffee/tea in a common area
Travelling with children
Children stay for free (see details)
Working away
24-hour business centre
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Multilingual staff
Facilities
Safe-deposit box at front desk
Fitness centre
Accessibility
Lift
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Films for purchase
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Soundproofed rooms
Alarm clock
Free cot/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Bath or shower
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Free local calls
Food and drink
Fridge
Microwave
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Fees & policies
Renovations and closures
The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Thursday:
Outdoor pool
The following facilities are closed on Friday and Saturday:
Outdoor pool
Children & extra beds
Rollaway beds are available for USD 30 per night
Pets
Service animals exempt from fees
Pet deposit: USD 30 per night
Pets are allowed for an extra charge of USD 30 per pet, per night
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Also known as
Baymont Inn Franklin TN
Baymont Inn TN Hotel
Baymont Inn TN Hotel Franklin
Baymont Franklin TN
Comfort Inn Hotel Franklin
Comfort Inn Franklin
Frequently asked questions
Does Comfort Inn Franklin Highway 96 offer free cancellation for a full refund?
Yes, Comfort Inn Franklin Highway 96 does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Comfort Inn Franklin Highway 96?
Yes, pets are welcome, with a maximum weight of 23 kg per pet. There's a charge of USD 30 per pet, per night, and there's also a deposit of USD 30 per night. Service animals are exempt from fees.
Is parking offered on site at Comfort Inn Franklin Highway 96?
Yes, there's free self parking. Parking spaces may be limited. Motorhome/coach/lorry parking is available.
What are the check-in and check-out times at Comfort Inn Franklin Highway 96?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 11 AM. Express check-in and check-out and contactless check-out are available.
What is there to do at Comfort Inn Franklin Highway 96 and nearby?
Maintain your daily exercise routine at the gym.
What's the area around Comfort Inn Franklin Highway 96 like?
Comfort Inn Franklin Highway 96 is located a short 4-minute walk from SOAR Adventure Tower.
Comfort Inn Franklin Highway 96 Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.2/10
Cleanliness
7.6/10
Staff & service
6.2/10
Amenities
6.6/10
Property conditions & facilities
6.4/10
Eco-friendliness
Reviews
8/10 Very good
15 Jan 2025
Keith
Keith, 1-night trip
Verified Hotels.com guest review
6/10 Good
12 Jan 2025
Tristan
Tristan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 Dec 2024
Quiet and safe place to stay. The front desk staff were great!
Verified traveller
2-night trip
Verified Hotels.com guest review
8/10 Very good
3 Dec 2024
Jim
Jim, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 Nov 2024
Lynnai
Lynnai, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 Nov 2024
Lynnai
Lynnai, 1-night business trip
Verified Hotels.com guest review
6/10 Good
9 Nov 2024
Jessica
Jessica, 4-night family trip
Verified Hotels.com guest review
8/10 Very good
1 Nov 2024
Suzanne
Suzanne, 1-night trip
Verified Expedia guest review
10/10 Exceptional
27 Oct 2024
Wasn’t too crazy about breakfast. Everything tasted stale and old. The dust ruffles on the beds were stained terribly and the facilities seemed outdated.
Shalah
Shalah, 1-night family trip
Verified Expedia guest review
6/10 Good
26 Oct 2024
Decent for the price. Elevator needs some work.
Penny
Penny, 1-night trip
Verified Expedia guest review
6/10 Good
26 Oct 2024
My first room (101) smelled really bad of smoke, to the point it really bothered my allergies. I had to go to the desk and complain (which I don’t like to do) the gentleman at the desk switched me to another room 212, which was better. Breakfast was your typical hotel breakfast. It was convenient to many shops, restaurants and especially the Hospital (which I had my daughter in). In my opinion the hotel itself needs to be updated. Overall my stay wasn’t bad.
Margo
Margo, 1-night trip
Verified Expedia guest review
4/10 Fair
26 Oct 2024
connie
connie, 1-night trip with friends
Verified Hotels.com guest review
2/10 Poor
24 Oct 2024
When we checked in, I asked pool hours and they informed me the pool has been closed all year for maintenance. Not the end of the world but frustrating since I specifically booked for the indoor pool. Everything else seemed okay enough for a single night until we turned the lights out for bed and the biggest cockroach I have ever seen crawled down the wall immediately. We packed up and left after that.
Jessica
Jessica, 1-night family trip
Verified Expedia guest review
6/10 Good
21 Oct 2024
Property and rooms needs updated
Tracy
Tracy, 1-night trip
Verified Expedia guest review
6/10 Good
20 Oct 2024
Neat
Ewa
Ewa, 1-night family trip
Verified Expedia guest review
6/10 Good
19 Oct 2024
Decent
The room was very nice, but it had the odor of formally being a smoking room. Other then that, it was good
Daniel
Daniel, 1-night trip
Verified Hotels.com guest review
8/10 Very good
17 Oct 2024
Okay for the price.
The lobby looked great but the room was old. The AC could not keep up. The breakfast did not have as many offerings as other Choice Hotels. Overall 2.4/ 5.
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
15 Oct 2024
Verified traveller
3-night trip
Verified Hotels.com guest review
6/10 Good
14 Oct 2024
Liked closeness to where we spent the day. Did not like the room we were first given the AC didn't work. Told hotel was filled and they had no other rooms, but all of a sudden one was available. Took forever for AC to cool down the room. Pool not available, nor hot tub. Tub in room had a dime size crack in it. Frig didn't work that well. Nice to have coffee in room and free breakfast though.
Cheryl
Cheryl, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
13 Oct 2024
Katie
Katie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 Oct 2024
Nice hotel. Excellent staff.
Dean M
Dean M, 1-night romance trip
Verified Expedia guest review
2/10 Poor
7 Oct 2024
Check in was slow took 20 minutes. The pool is closed but nothing is said about that anywhere. Breakfast looked small and smelled funny, didn't eat. Room was sloppy, stains on beds, bathroom needs fixed etc.
Brittaney
Brittaney, 1-night family trip
Verified Hotels.com guest review
6/10 Good
21 Sep 2024
William
William, 1-night trip
Verified Expedia guest review
2/10 Poor
21 Sep 2024
Hotel is very old and stinks. Old carpet, we had roaches in the first room and had to be moved. The same room had mold in the bathroom and old beer cans on top of the armoire. Which means the cleaners hadn’t done a good clean.