6/10 Good
16 Dec 2024
Hotel was clean but although the website and here stated there was a pool, the pool was not opened. When talking with the front desk associate he stated it was because it was too cold and “under maintenance”. There was another family that was staying and they stated that they stay there often and the pool is always “under maintenance”. If this is the case, it doesn’t need to be offered as an amenity on here or the website. We would not have booked here due to us having to pay a higher price for that amenity that is not useable. Otherwise the room was clean and comfortable.
Verified traveller
1-night family trip
Verified Hotels.com guest review