The hotel we initially got was very dirty, management did nothing to make it right. I showed them
Photos and they refused to change rooms , I had to pay to upgrade to a suite & even then I had to go to the store to buy cleaning supplies to be able to sleep comfortable. The stench is gross, floors dirty, tv had no remote batteries, I asked for a toddler bed they said I have to go to the front to pick it up, asked for towels they didn’t have any.