8/10 Very good
12 Nov 2024
welcoming friendly staff
The staff were really good in looking after guests.. I would have preferred coffee/tea making facilities in room rather than a descent to ground floor. Having a disability made it difficult for me to carry drinks around so I felt trapped into sitting near the coffee machine to drink. To ease pain a hot water bottle is good for me but without the means of heating water again a problem.
To be able to have an evening meal at the hotel would also have been great rather than have to seek out local restaurants, especially with all the roadworks currently all around.
The inflexibilitty in changing nights booked was an issue ahead of visit which I felt was totally unnecessary on the hotel's part.and did blight opinion of the hotel ahead of visit..
Access to local transport systems within around a five minute walk is good with good services
Joan
Joan, 1-night trip
Verified Hotels.com guest review