Escape into an unforgettable retreat where world-class amenities meet relaxing ambiance: tee off at the golf course or indulge in rejuvenating spa treatments.
When you stay at Sheraton Grande Ocean Resort, you can practise your swing on the golf course. You can visit the spa to be pampered with Thai massages, body wraps or aromatherapy, and ガーデンビュッフェ「パインテラス」, one of 7 restaurants, serves dinner. Other highlights at this luxurious resort include 2 bars/lounges, an indoor pool and a health club. The helpful staff and overall property condition get good marks from fellow travellers.
Languages
English, Japanese
At a glance
Hotel size
734 units
Arranged over 43 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Meals are not included in the breakfast and half board rates for children ages 4-12 when sharing existing bedding with an adult, and breakfast can be requested for the listed child breakfast fee and dinner for JPY 3,250. The meals are available for children ages 0-3 at no charge.
The name of this property will be changing to Phoenix Seagaia Ocean Tower as of June 6, 2025.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (aged 3 years old and younger) stays free per registered adult when occupying the parent or guardian's room, using existing bedding
Children's club*
Pets
Pets not allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Transfers
Airport shuttle*
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–1:00 PM
7 restaurants
2 bars/lounges
Coffee shop
Room service (limited hours)
Travelling with children
Children stay for free (see details)
Children's club (surcharge)
Mini golf
Playground
Local/corner shop
What to do
Tennis lessons
Golf lessons
Golfing
Mini golf
Horse riding/hire
Segway hire/tours
Hot springs
Shopping
Beach nearby
Hiking/biking trails nearby
Horse riding nearby
Boat tours nearby
Scuba-diving nearby
Working away
Business centre
5 meeting rooms
Conference centre
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Bike hire
Segway hire/tours
Facilities
Safe-deposit box at front desk
Garden
Terrace
Health club
Golf course on-site
Golf driving range on-site
An indoor pool
Seasonal outdoor pool
Shopping centre on-site
Full-service spa
3 indoor tennis courts
10 outdoor tennis courts
Massage/treatment rooms
Reception hall
Accessibility
Lift
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Room amenities
Be entertained
Television
Premium satellite channels
Films for purchase
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Electric kettle
Slippers
Iron/ironing board
Sleep well
Turndown service
Premium bedding
Freshen up
Shower/bath combination
Bidet
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Free WiFi
Food and drink
Fridge (on request)
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can pamper themselves with a trip to the on-site spa, which has 10 treatment rooms. Services include Thai massages, facials, body wraps and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub. The spa is open selected days. There are 3 hot springs open between 6:00 AM and 11:00 PM.
Dining
ガーデンビュッフェ「パインテラス」 – This buffet restaurant serves brunch and dinner.
Ristorante ARCO – This restaurant specialises in Italian cuisine and serves lunch and dinner. Open selected days.
米九(こめきゅう) – This restaurant specialises in Japanese cuisine and only serves dinner. Open selected days.
中国料理「藍海(らんはい)」 – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open selected days.
寿司処「八潮」 – This restaurant specialises in sushi and only serves dinner. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 3800 for adults and JPY 1900 for children
Airport shuttle service is offered for an extra charge
Children & extra beds
Children's club access is available for an extra charge
Pool, spa, & gym (if applicable)
The seasonal pool is open from July to September
Hot springs access available from 6:00 AM to 11:00 PM
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Sheraton Grande Ocean
Sheraton Grande Ocean Miyazaki
Sheraton Grande Ocean Resort
Sheraton Grande Ocean Resort Miyazaki
Miyazaki Sheraton
Sheraton Grande Ocean Hotel Miyazaki
Sheraton Miyazaki
Sheraton Grande Ocean
Sheraton Grande Ocean Resort Resort
Sheraton Grande Ocean Resort Miyazaki
Sheraton Grande Ocean Resort Resort Miyazaki
Frequently asked questions
Does Sheraton Grande Ocean Resort offer free cancellation for a full refund?
Yes, Sheraton Grande Ocean Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sheraton Grande Ocean Resort?
Yes, there's an indoor pool and a seasonal outdoor pool.
Are pets allowed at Sheraton Grande Ocean Resort?
Sorry, pets aren't allowed.
Is parking offered on site at Sheraton Grande Ocean Resort?
Yes, there's free self parking.
Is an airport shuttle service offered by Sheraton Grande Ocean Resort?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Sheraton Grande Ocean Resort?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is 11 AM.
What is there to do at Sheraton Grande Ocean Resort and nearby?
Have fun with on-site activities such as horse riding, and practise your swing at the golf course. Additional recreation on-site includes segway hire and hot springs. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Sheraton Grande Ocean Resort also has 2 bars and a seasonal outdoor pool, as well as a health club and a garden.
Are there restaurants at or near Sheraton Grande Ocean Resort?
Yes, there are 7 on-site restaurants, featuring Italian cuisine.
What's the area around Sheraton Grande Ocean Resort like?
Sheraton Grande Ocean Resort is a short 1-minute walk from Phoenix Seagaia Resort and 19 minutes' walk from Florante Miyazaki.
Sheraton Grande Ocean Resort Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.0/10
Staff & service
8.8/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
8 Jan 2025
Kyungeun
Kyungeun, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
7 Jan 2025
Great hotel with onsen with some issues
Great hotel with a great ocean view and onsen on site. Only issues I had were the following: if you don't rent or own a car, getting around will be somewhat inconvenient unless you're willing to shill out taxi fees. Restaurant was good but most restaurants in the hotel were fairly steep for a rural area of Japan. The onsen was great but there were spider webs all over the ceiling which was off-putting. The bedding sheets and pillow were lackluster for a hotel of this scale. Overall though, I'd still visit again.
Verified traveller
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 Dec 2024
NakYoung
NakYoung, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
22 Dec 2024
골프와 온천을 즐기기에 완벽한 시스템을 갖춘호텔
오래된 호텔이라 들어서 걱정했는데 디럭스 룸이라 그런지 우리방은 깨끗하고 카페트 냄새도 전혀 나지 않아 좋았습니다. 방에서 보는 일출은 말할것도 없고요. 호텔에 골프장 부킹을 부탁했는데 부킹을잘 해줄 뿐 아니라 호텔서 골프장으로 채를 따로 운반해주어 운동하는데 전혀 불편함이 없었습니다. 호텔과 골프장의 연계 시스템이 매우 잘 되어 있어서 개인적으로 가도 편하게 겨울 골프와 온천을 즐길 수 있었습니다.
물론 리빙가든의 조명장식과 불멍을 할 수 있는 공간도 매우 좋았습니다.
직원들이 매우 친절했고요 ,인근 맛집 예약과 차편을 도와주어서 편안하게 미야자키를 즐길 수 있었습니다.
다만 호텔주변에 식당이 없기 때문에 렌트를 안한다면 저녁은 좀 계획을 세워서 가는게 좋을 듯 합니다.
It's really good and impressive since my stay.
Actually, Your staff is good to me.
JONGHYUK
JONGHYUK, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 Oct 2024
YOO JUNG
YOO JUNG, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
13 Oct 2024
Bong
Bong, 2-night family trip
Verified Hotels.com guest review
4/10 Fair
10 Oct 2024
yumi
yumi, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
8 Oct 2024
SAKAMOTO
SAKAMOTO, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 Oct 2024
Perfect place to stay in Miyazaki. Enough space even in standard room, ocean view and great facility with reasonable pricing.
Jin-gu
Jin-gu, 7-night romance trip
Verified Expedia guest review
8/10 Very good
5 Oct 2024
The hotel is huge for conferences. It is quite dated and the curtains in our room were torn. It is very near the zoo and the beach which means it is far from the city.
Mable
Mable, 1-night trip
Verified Expedia guest review
10/10 Exceptional
25 Sep 2024
HIROTO
HIROTO, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 Sep 2024
This property is located in a gorgeous part of Miyazaki! You can see the expansive views of the ocean and a well maintained golf course from your hotel room. All of the staff operating the hotel were extremely friendly and knowledgeable about the area as well. I highly recommend staying here during a visit to Miyazaki!