I booked 2 king suite rooms with bathtubs, but when I arrived I was told that they had to change my (already paid for) reservation to queen suites, but assured me that the rooms did have tubs. When we proceeded to the rooms, one was actually a king suite, the other was a queen and only one room had a tub. They charged my card for 3 deposits insteadof 2, then also charged my card 3 MORE times for odd amounts around $1 each. I finally have received my deposits back now, but they did nothing about the other charges besides tell me that it was a problem with their system and apologized. Due to the small amount taken, I didn't fuss over it, but it left me feeling pretty uneasy about more charges possibly arising now. Not great business this time. Although, the night duty male tried hard to get my issues fixed, his manager told him there was nothing they could do.