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SureStay by Best Western Salt Lake City Downtown

2.0 star property
Hotel with outdoor pool, near Vivint Arena

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Photo gallery for SureStay by Best Western Salt Lake City Downtown

Free daily buffet breakfast
Front of property
Lobby
Standard Room, 2 Queen Beds, Non Smoking | Frette Italian sheets, premium bedding, down duvets, pillow-top beds
Lobby
Located in the heart of Salt Lake City, City Creek Inn & Suites offers a welcoming retreat with free breakfast buffet and laundry facilities. Relax by the seasonal outdoor pool or stay connected with in-room WiFi. The helpful staff has left a lasting impression on previous guests.

Reviews

6.6 out of 10
Good

Popular amenities

  • Ski facilities
  • 24/7 front desk
  • Pool
  • Laundry facilities

Main amenities (11)

  • Daily housekeeping
  • Outdoor pool
  • Ski storage
  • Ski passes
  • Seasonal outdoor pool
  • Room service
  • 24-hour front desk
  • Air conditioning
  • ATM/banking services
  • Self-serve laundry
  • Segway hire/tours

Feel at home (6)

  • Microwave
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Premium bedding
The current price is Rp1.519.339
Rp1.767.295 total
includes taxes & fees
25 May - 26 May

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Mini-fridge
TV
Premium bedding
Pillow-top bed
Down duvet
Frette Italian bed sheets
Shower/bath combination
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Mini-fridge
TV
Premium bedding
Pillow-top bed
Down duvet
Frette Italian bed sheets
Shower/bath combination
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Mini-fridge
TV
Premium bedding
Pillow-top bed
Down duvet
Frette Italian bed sheets
Shower/bath combination
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

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  • Free breakfast
  • Pet-friendly
  • Free parking
  • Free WiFi
8.8 out of 10, Excellent, 594 reviews
The price is Rp1.669.177
Rp1.894.850 total
includes taxes & fees
25 May - 26 May
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About the area

Map
1009 S Main St, Salt Lake City, UT, 84111

What's nearby

  • Salt Palace Convention Center - 3 min drive - 2.4 km
  • Temple Square - 4 min drive - 3.0 km
  • Salt Lake Temple - 4 min drive - 3.1 km
  • Conference Center - 4 min drive - 3.4 km
  • Vivint Arena - 4 min drive - 3.4 km

Getting around

  • Salt Lake City International Airport (SLC) - 12 min drive
  • North Temple Bridge/Guadalupe Station - 5 min drive
  • Salt Lake Central Station - 9 min drive
  • Murray Central Station - 10 min drive
  • 900 South Station - 9 min walk
  • Ballpark Station - 13 min walk
  • Courthouse Station - 17 min walk

Restaurants

  • ‪Sonic Drive-In - ‬10 min walk
  • ‪Sushi Burrito - ‬12 min walk
  • ‪SLC Eatery - ‬1 min walk
  • ‪Lucky 13 - ‬11 min walk
  • ‪Tacos Don Rafa - ‬9 min walk

About this property

SureStay by Best Western Salt Lake City Downtown

When you stay at SureStay by Best Western Salt Lake City Downtown, you'll be a short five-minute drive from Salt Palace Convention Center and Temple Square. Guests can enjoy the seasonal outdoor pool, along with on-site segway hire/tours. Also, Salt Lake Temple and Conference Center are a short five-minute drive away. Fellow travellers like the helpful staff and overall property condition. Public transportation is only a short walk: 900 South Station is 9 minutes and Ballpark Station is 13 minutes.

Languages

English, Farsi, Hindi, Spanish

At a glance

DONE

Hotel size

    • 63 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age – 19
    • Check-out time is 11 AM
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 19
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets allowed (dogs only, 2 total, up to 9 kg per pet)*
    • Service animals welcome
    • Restrictions apply*
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured, uncovered on-site self-parking
    • Wheelchair-accessible parking on site
    • On-site parking is limited (max. 1 space per unit)
    • Height restrictions apply for on-site parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–9:00 AM
  • Room service (limited hours)

Travelling with children

  • Pool gate
  • Stair gate

What to do

  • Ski passes
  • Segway hire/tours
  • Bike rentals nearby
  • Hiking/biking trails nearby
  • Skiing lessons nearby
  • Scooter/moped hire nearby
  • Snowboarding nearby

Services

  • 24-hour front desk
  • Laundry facilities
  • Segway hire/tours
  • Ski storage

Facilities

  • ATM/banking
  • An outdoor pool

Accessibility

  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Well-lit path to entrance

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Down duvet
  • Premium bedding
  • Pillow-top mattress

Freshen up

  • Partially open bathroom
  • Shower/bath combination
  • Hydromassage shower head
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Desk chair

Food and drink

  • Mini fridge
  • Microwave

More

  • Daily housekeeping
  • Access via exterior corridors

Fees & policies

Refundable deposits

  • Deposit: USD 100.00 per accommodation, per stay

Optional extras

  • Early check-in can be arranged for an extra charge of USD 25 (subject to availability)

Renovations and closures

The following facilities or services will be unavailable from April 23 2025 to May 25 2025 (dates subject to change):
  • Swimming pool

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 15 per pet (may vary based on length of stay)

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM
  • The seasonal pool is open from May 29 to September 02

Policies

This property does not have lifts.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Eurocard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

America's Best Inn Hotel Salt Lake City
America's Best Inn Salt Lake City
City Creek Inn Salt Lake City
City Creek Inn
City Creek Inn Salt Lake Utah
City Creek Inn Suites
Surestay By Best Salt City
SureStay by Best Western Salt Lake City Downtown Hotel
SureStay by Best Western Salt Lake City Downtown Salt Lake City

Frequently asked questions

Is there a pool at SureStay by Best Western Salt Lake City Downtown?

Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 9:00 PM. The swimming pool will be unavailable from April 23 2025 to May 25 2025 (dates subject to change).

Are pets allowed at SureStay by Best Western Salt Lake City Downtown?

Yes, dogs are welcome, with a limit of 2 total and maximum weight of 9 kg per pet. There's a charge of USD 15 per pet, per day. Service animals are exempt from fees.

Is parking offered on site at SureStay by Best Western Salt Lake City Downtown?

Yes, there's free self parking. Parking spaces may be limited.

What are the check-in and check-out times at SureStay by Best Western Salt Lake City Downtown?

Check-in start time: 3:00 PM; check-in end time: midnight. There's a charge of USD 25 for early check-in (subject to availability). Check-out time is 11 AM. Express check-out and contactless check-out are available.

What is there to do at SureStay by Best Western Salt Lake City Downtown and nearby?

During the winter, enjoy nearby recreation such as cross-country skiing and snowboarding, and return when the snow melts for cycling and hiking. Additional recreation on-site includes segway hire. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a seasonal outdoor pool.

What's the area around SureStay by Best Western Salt Lake City Downtown like?

SureStay by Best Western Salt Lake City Downtown is a short 9-minute walk from 900 South Station and 9 minutes' walk from Smith's Ballpark.

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SureStay by Best Western Salt Lake City Downtown Reviews

Reviews

6.6

Good

6.4/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Popular mentions

Room
Service staff
Bed
Location
Bathroom
Breakfast
Shower
Toilet
Towns
Lobby

Reviews

8/10 Very good

Decent stay for the price. Woke up be people arguing outside the room. Breakfast was decent
allan, 1-night trip

10/10 Exceptional

Had a good breakfast
Brenda, 1-night trip

2/10 Poor

Go somewhere else

Horrible hotel, terrible customer service. Stay away.
Johan, 2-night trip

8/10 Very good

SureStay for Business

The hotel was convenient, not too far from public transportation, and secure with locked access and someone at the front desk every time I passed. The room was very clean, but the chemical smell from the cleaner was so overwhelming I put a "do not disturb" on the door for the length of my stay to avoid more of it. Also, pillows were impossible for me to use - too lofty and firm.
Erin, 3-night trip

8/10 Very good

Kind staff, good breakfast and close to downtown.
Colby, 6-night trip

10/10 Exceptional

The staff were very friendly and accommodating!
Aubry, 1-night trip

8/10 Very good

Good location to the places we visited.
Kent, 2-night trip

8/10 Very good

Everything was good. We were only there overnight for an operation the following morning
Sonny, 1-night trip

6/10 Good

Was very comfortable
katherine, 2-night trip

6/10 Good

Good stay for the money.

It was a good model for the money we paid. The bed was a bit bouncy and the heater was hard to get an accurate temperature. Was clean place and the parking lot was gated.
James, 1-night trip

8/10 Very good

The power went out 2 times while i was staying
Casey, 2-night trip

10/10 Exceptional

Always a good place to stay when I'm in town. Place is safe and quiet.
Val, 1-night trip

10/10 Exceptional

Great place. Clean and safe. Staff is great. Not much to eat that is close but a few within a couple of blocks if walking. Great breakfast.
Val, 2-night trip

8/10 Very good

Clean and cheap with decent heat.left too early for breakfat
stephen, 1-night trip

8/10 Very good

It could have been cleaner. The room needed some wall floor and door repairs. Was good for our stay
Teri, 1-night trip

10/10 Exceptional

The front desk lady was very nice. I wish there would have been some fruit options for breakfast.
Pamela, 1-night trip

8/10 Very good

Property clean and gated, nice helpful staff
Harry, 3-night trip

10/10 Exceptional

Great service
Semaj, 1-night trip

6/10 Good

Rooms were ok decent for the price but the free warm breakfast made it worth it ..
Patricia, 1-night trip

4/10 Fair

I felt generally safe because the property is gated, but my window lock was broken, so honestly anyone could have gotten into my room.... and it was very dirty. Like don't want to walk around in bare feet or touch anything. Stained sheets too. Management was very nice though!
2-night trip

10/10 Exceptional

Well serviced, well operated, quality staff.
Miguel, 3-night trip

10/10 Exceptional

The Evening manager is always so kind
Audon, 1-night trip

10/10 Exceptional

Convenient not too expensive
Jared, 1-night trip

10/10 Exceptional

Amazing place
Daniel, 1-night trip

10/10 Exceptional

Very, very nice staff. Great breakfast, gated parking and smells and looks clean We actually stayed a second night and took in the sights so we wouldn't have look for an equally nice hotel for the same price.
kristina, 1-night trip