The room was fabulous , the front desk staff were friendly , curious and helpful … I would give 5 stars , the only reason I did not was because of the desk manager - her name was Sierra , she was curt , short and rude !
I asked about possibly staying another night , which was fine but for a different rate , I had said in the morning ok well I would let her know within the hour .. and I did call back and say that our plans had changed and we wouldn’t need the room for a third night … she said ok , I thanked her and said I just wanted to let you know as soon as possible so not to hold the room - she chuckled and said yes well it’s a good thing as if you waited any longer we would have charged you regardless … very rude and unprofessional as I had told her I would let her know if we needed the room or not within the hour and I called back less than half hour later …
Everything else about the hotel , staff , breakfast and room was fabulous … maybe she was having a bad morning … however , she was plain rude and not pleasant at all ..