Hilton Sorrento Palace

4.0 star property
Luxury resort with indoor pool, connected to the convention centre, near Sorrento Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Sorrento Palace

Exterior
Front of property
Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
Junior Suite, 1 King Bed, Sea View | View from room
Point of interest

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Electric vehicle charging point
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Indoor pool and outdoor pool access
  • Rooftop terrace
  • 24-hour fitness centre
  • Valet parking
  • Self parking
  • Seasonal outdoor pool
  • Children's pool
  • 24-hour room service
  • Spa services

Feel at home (6)

  • Children stay free
  • Children's pool
  • Playground on-site
  • In-room childcare (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
The price is Rp3.240.220
Rp3.564.242 total
includes taxes & fees
23 Dec - 24 Dec

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About the area

Map
Via Sant' Antonio 13, Sorrento, NA, 80067

What's nearby

  • Corso Italia - 11 min walk
  • Piazza Tasso - 11 min walk
  • Piazza Lauro - 14 min walk
  • Sorrento Beach - 19 min walk
  • Baths of Queen Giovanna - 8 min drive

Getting around

  • Salerno (QSR-Costa d'Amalfi) - 93 min drive
  • Naples International Airport (NAP) - 100 min drive
  • Sorrento Station - 12 min walk
  • Sant'Agnello Station - 14 min drive
  • S. Agnello - 14 min drive

Restaurants

  • ‪Ristorante Garden - ‬7 min walk
  • ‪Bar Veneruso - ‬10 min walk
  • ‪Manneken Pis - ‬8 min walk
  • ‪Antica Salumeria Gambardella - ‬8 min walk
  • ‪Cafè Latino - ‬8 min walk

About this property

Hilton Sorrento Palace

Hilton Sorrento Palace features a rooftop terrace and puts you within a 15-minute walk of Corso Italia and Piazza Tasso. Guests indulge in massages, then grab a bite to eat at the restaurant. An indoor pool, a bar/lounge and a 24-hour fitness centre are other highlights at this luxurious resort. The helpful staff and location get great marks from fellow travellers.

Languages

Dutch, English, French, German, Italian

At a glance

DONE

Hotel size

    • 335 units
    • Arranged over 11 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • This property’s seasonal indoor pool is open November-March.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18
DONE

Children

    • One child stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • WiFi in rooms*
LOCAL_PARKING

Parking

    • On-site self-parking (EUR 17 per day)
    • On-site valet parking (EUR 17 per day)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
    • Street parking available
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free full breakfast each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Playground
  • Childcare in room (surcharge)

What to do

  • Tennis
  • Padel court
  • Private winery tours
  • Bike tour information
  • Beach nearby
  • Access to nearby outdoor pool
  • Access to nearby indoor pool
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Horse riding nearby
  • Kayaking nearby
  • Scuba-diving nearby
  • Scooter/moped hire nearby
  • Skydiving nearby

Working away

  • 24-hour business centre
  • 24 meeting rooms
  • Computer station
  • Conference centre (90352 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bike hire
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1981
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Fireplace in reception
  • Television in common areas
  • 24-hour fitness centre
  • An indoor pool
  • Seasonal outdoor pool
  • Spa services
  • Banquet hall
  • Mediterranean architecture

Accessibility

  • Lift
  • Lift door width (centimetres): 90
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 74
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool access ramp on site

Room amenities

Be entertained

  • 40-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Local maps

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Dining

Pagoda Pool Bar – This bar is located by the pool. Open daily.
L'agrumeto barbecue and m – This restaurant overlooks the garden and specialises in Italian cuisine. Reservations are required. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 0.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.
  • A tax is imposed by the city: From 1 April to 31 October, EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.

Optional extras

  • WiFi is available in guest rooms for EUR 9.9 per 24-hour period (rates may vary)

Renovations and closures

The following facilities will be closed during the autumn:
  • One of the dining venues
  • Swimming pool

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Cots/infant beds are available for EUR 50 per night
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Parking

  • Self-parking costs EUR 17 per day
  • Valet parking costs EUR 17 per day

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from May to October
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property charges a 10% service fee to food and beverage purchases on site.

Also known as

Hilton Palace
Hilton Palace Hotel
Hilton Palace Hotel Sorrento
Hilton Palace Sorrento
Hilton Sorrento
Hilton Sorrento Palace
Palace Hilton Sorrento
Sorrento Hilton
Sorrento Palace
Sorrento Palace Hilton
Hilton Sorrento Palace Hotel Sorrento
Hilton Sorrento Palace Hotel
Hilton Sorrento Palace Resort
Hilton Sorrento Palace Sorrento
Hilton Sorrento Palace Resort Sorrento

Frequently asked questions

Does Hilton Sorrento Palace offer free cancellation for a full refund?
Yes, Hilton Sorrento Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hilton Sorrento Palace?
Yes, there's an indoor pool, a seasonal outdoor pool and a children's pool.
Are pets allowed at Hilton Sorrento Palace?
Sorry, pets aren't allowed.
Is parking offered on site at Hilton Sorrento Palace?
Yes. Self-parking costs EUR 17 per day. Valet parking costs EUR 17 per day. Electric car charging is available.
What are the check-in and check-out times at Hilton Sorrento Palace?
Check-in start time: 4:00 PM; check-in end time: midnight. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Hilton Sorrento Palace and nearby?
Practise your swing on the tennis courts. Enjoy a swim in the indoor pool or use the resort's other amenities, which include a seasonal outdoor pool and a 24-hour fitness centre. Hilton Sorrento Palace also has spa services and a garden, as well as access to a nearby outdoor pool.
Are there restaurants at or near Hilton Sorrento Palace?
Yes, there's an on-site restaurant that offers Italian cuisine, garden views and poolside dining.
What's the area around Hilton Sorrento Palace like?
Hilton Sorrento Palace is located on the waterfront, a short 11-minute walk from Corso Italia and 11 minutes' walk from Piazza Tasso. Travellers say that the area is walkable and good for shopping.

Hilton Sorrento Palace Reviews

Reviews

8.8

Excellent

9.4/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Idilio, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Philomena, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Shana, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Great stay!! Best location for an amazing time in sorrento!!
Chris, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Amer, 2-night trip
Verified Expedia guest review

6/10 Good

Customer service at both the front desk and breakfast area was disappointing. Hotel rooms very outdated and not a 4 star hotel!
Mandy, 4-night romance trip
Verified Expedia guest review

4/10 Fair

Nathan, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Its a bit out of central Sorrento but worth it, great view easy enough to get to!
Stefan, 4-night romance trip
Verified Expedia guest review

8/10 Very good

Nancy, 4-night trip
Verified Expedia guest review

8/10 Very good

Manjinder, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

The property was beautiful. The staff was really nice. Everything was very clean. There were really good nearby restaurants at walking distance. The hotel had a pianist at the patio and the bar was opened at night, which was really nice.
Angelica, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

All was great!
maxine, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Amazing views! Very kid friendly with fun pool. The executive club is not worth it though, very minimal options. Good food options at the many restaurants. Great breakfast buffet.
Kara, 4-night family trip
Verified Expedia guest review

6/10 Good

This property caters more to a business and conference traveler. Rooms are clean as spacious, but they are far from the beaches. Good for business and conferences but not vacation If you have vacation traveler, you’ll find much better value for your money at some of the waterfront properties.
george, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jocelyne, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Marisela Stephanie, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Russ, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Sonia, 10-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing stay at the Hilton Sorentto Palace. What a stunning welcoming hotel. The staff were absolutely amazing, from the moment we checked in they were so friendly and helpful. The views are so beautiful, it really has the ‘wow’ factor in bundles. Our room was beyond spotless- and cleaned every single day with fresh towels and robes replenished and beds made - such a lovely treat and nice touch. Such a special holiday made even more special by the breathtaking views from our room and restaurants and the impeccable service we received throughout our stay from everyone at this stunning hotel - Thank you Hilton Sorentto Palace - we will definitely be back! - The Clancy family x
Hayley, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Most gracious staff!! Best stay at a Hilton!!Really went above and beyond when we had to unexpectedly fly home early. The facilities and food were 10 . Staff even better!
Jayanti, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Stacy, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

While the property and surroundings were impressive, I noticed a lack of attention to detail in the cleaning of the rooms. For instance, the soap dispenser was not filled upon check-in, and despite the issue being reported, it was not addressed until the third day of our stay. Additionally, our group of 15 booked six rooms to celebrate a significant birthday. We requested plates and cutlery to enjoy a cake provided by a local baker. However, we were informed that outside food could only be consumed in our rooms and that there would be a charge of €6 per plate for the required items. Given Hilton’s reputation, we found this policy to be disappointing and not in line with the level of service we expected. Based on this experience, I regret to say that I cannot recommend this hotel to my friends and family. Considering the amount we paid and my previous positive experiences with Hilton, I expected a higher standard of service.
Dalvir, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

I like that they were very professional and kind. I also recommend doing the wine tour at the excursion desk.
Dizae, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Lucio, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful family friendly
kalliope, 4-night family trip
Verified Expedia guest review