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Viceroy Riviera Maya, a Luxury Villa Resort

5.0 star property
Adults-only beachfront hotel with spa, near El Camaleón Mayakoba Golf Course

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Viceroy Riviera Maya, a Luxury Villa Resort

Outdoor pool
Villa, Beachfront (with Private Pool and Deck) | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar
Daily continental breakfast for a fee
Ocean View Two Level Villa with Large Private Pool | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar
Indoor spa tub
VIP Access

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Airport transfer
  • Bar
  • Pet-friendly
  • Non-smoking
  • Parking available
Main amenities
  • Housekeeping (on request)
  • On the beach
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Beach umbrellas
  • Beach sunloungers
  • Beach towels
Feel at home
  • Separate sitting area
  • Television
  • Garden
  • Terrace
  • Laundry facilities
  • Espresso maker
The price is Rp11.342.422
Rp15.568.448 total
includes taxes & fees
21 Jan - 22 Jan 2025

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Signature Villa (with Private Plunge Pool and Deck)

Signature Villa (with Private Plunge Pool and Deck) | View from room

Signature Villa (with Private Plunge Pool and Deck)

Highlights

Furnished patio
Separate sitting area
Private plunge pool
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
  • 130 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, Beachfront (with Private Pool and Deck)

Villa, Beachfront (with Private Pool and Deck) | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Villa, Beachfront (with Private Pool and Deck)

Highlights

Furnished patio
Separate sitting area
Private plunge pool
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
  • 155 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Villa (with Private Plunge Pool and Deck)

Royal Villa (with Private Plunge Pool and Deck) | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Royal Villa (with Private Plunge Pool and Deck)

Highlights

Furnished patio
Separate sitting area
Private plunge pool
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
  • 90 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Villa, 1 King Bed (with Private Plunge Pool)

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Luxury Villa, 1 King Bed (with Private Plunge Pool)

Highlights

Furnished patio
Separate sitting area
Private plunge pool
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
  • 90 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Viceroy Villa with Private Plunge Pool and Deck

Viceroy Villa with Private Plunge Pool and Deck | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Viceroy Villa with Private Plunge Pool and Deck

Highlights

Furnished patio
Separate sitting area
Private plunge pool
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
  • 155 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Villa, 2 Queen Beds (with Private Plunge Pool)

Luxury Villa, 2 Queen Beds (with Private Plunge Pool) | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Luxury Villa, 2 Queen Beds (with Private Plunge Pool)

Highlights

Furnished patio
Separate sitting area
Private plunge pool
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
  • 90 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Ocean View Two Level Villa with Large Private Pool

Ocean View Two Level Villa with Large Private Pool | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Ocean View Two Level Villa with Large Private Pool

Highlights

Furnished patio
Separate sitting area
Private plunge pool
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
  • 269 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Villa (with Private Plunge Pool)

Premium Villa (with Private Plunge Pool) | View from room

Premium Villa (with Private Plunge Pool)

Highlights

Furnished patio
Separate sitting area
Private plunge pool
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
  • 155 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Lagoon & Sunset Rooftop Pool Villa | View from room

Banyan Tree Mayakoba

Pool
Spa
Pet-friendly
Free parking
9.8 out of 10, Exceptional, (1000)
The price is Rp13.057.899
Rp17.785.023 total
includes taxes & fees
20 Jan - 21 Jan 2025
Banyan Tree Mayakoba
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About the area

Map
Playa Xcalacoco Frac 7, Playa del Carmen, QROO, 77710

What's nearby

  • Playa Xcalacoco - 17 min walk - 1.5 km
  • Gran Coyote Golf - 6 min drive - 4.2 km
  • El Camaleón Mayakoba Golf Course - 8 min drive - 5.7 km
  • Quinta Avenida - 11 min drive - 9.2 km
  • Playa del Carmen Main Beach - 20 min drive - 8.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 44 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.5 miles/20.2 km
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Amaranto - ‬5 min drive
  • ‪Alberca - Pool - ‬6 min drive
  • ‪Privilege Lounge - ‬5 min drive
  • ‪Piano Bar - ‬6 min drive
  • ‪Buffet Sunset - ‬18 min walk

About this property

Viceroy Riviera Maya, a Luxury Villa Resort

At Viceroy Riviera Maya, a Luxury Villa Resort, you can spend time at the beach enjoying beach umbrellas, beach massages and beachside drinks, plus you'll be within a 15-minute drive of Quinta Avenida. The outdoor pool is perfect for guests looking for a bit of fun, while those in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and aromatherapy. La Marea Restaurant, one of 2 restaurants, serves Mexican cuisine and is open for dinner. This luxurious hotel also features a poolside bar, a health club and a fitness centre. Fellow travellers say great things about the helpful staff.

All-inclusive

All-inclusive room rates at Viceroy Riviera Maya, a Luxury Villa Resort are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Lessons/classes/games

Pilates
Yoga

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 41 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 13
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets allowed (up to 9 kg per pet)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • On-site valet parking (USD 8 per day)
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Off-site

    • Area shuttle*
DONE

Other information

    • Smoke-free property
    • Caters to adults only

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–11:30 AM
  • 2 restaurants
  • Bar/lounge
  • Beach bar
  • Poolside bar
  • Private dining
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • On the beach
  • Fitness classes
  • Yoga classes
  • Bike rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba-diving nearby
  • Skydiving nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Health club
  • An outdoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Accessible airport shuttle

Room amenities

Be entertained

  • DVD player
  • 42-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Espresso maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Pillow-top mattress

What to enjoy

  • Private plunge pool
  • In-room massage
  • Furnished patio
  • Separate sitting area

Freshen up

  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Champagne service
  • Free bottled water

More

  • Housekeeping (on request)
  • In-room safe
  • Access via exterior corridors

Special features

Spa

Wayak Spa has 5 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and facials. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

La Marea Restaurant – This restaurant specialises in Mexican cuisine and only serves dinner.
Coral Restaurant + Bar – This beachfront restaurant serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Resort fee: 13.21 per cent of room rate

Optional extras

  • Continental breakfast is offered for an extra charge of approximately USD 35 to 50 per person
  • Airport shuttle service is offered for an extra charge of USD 348 per vehicle (return. Maximum occupancy 4)
  • Local area shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for USD 136.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per pet, per night

Parking

  • Valet parking costs USD 8 per day

Policies

This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and outdoor lighting on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.

Also known as

Riviera Maya Viceroy
Viceroy Maya
Viceroy Maya Riviera
Viceroy Riviera
Viceroy Riviera Maya
Viceroy Riviera Maya Hotel
Viceroy Riviera Maya Hotel Playa del Carmen
Viceroy Riviera Maya Playa del Carmen
Tides Riviera Maya Hotel
Tides Riviera Maya Resort
Viceroy Riviera Maya Playa Del Carmen, Mexico
Viceroy Riviera Maya Resort Playa del Carmen
Viceroy Riviera Maya Resort
Tides Riviera Maya Resort
Ikal Del Mar
Tides Riviera Maya Hotel
Viceroy Riviera Maya Playa Del Carmen

Frequently asked questions

Does Viceroy Riviera Maya, a Luxury Villa Resort offer free cancellation for a full refund?
Yes, Viceroy Riviera Maya, a Luxury Villa Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Viceroy Riviera Maya, a Luxury Villa Resort?
Yes, there's an outdoor pool.
Are pets allowed at Viceroy Riviera Maya, a Luxury Villa Resort?
Yes, pets are welcome, with a maximum weight of 9 kg per pet. There's a charge of USD 50 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Viceroy Riviera Maya, a Luxury Villa Resort?
Yes. Valet parking costs USD 8 per day.
Is an airport shuttle service offered by Viceroy Riviera Maya, a Luxury Villa Resort?
Yes, an airport shuttle is available. The charge is USD 348 per vehicle return.
What are the check-in and check-out times at Viceroy Riviera Maya, a Luxury Villa Resort?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon.
Is there an on-site casino at Viceroy Riviera Maya, a Luxury Villa Resort?
No, this hotel doesn't have a casino, but Riviera Gran Casino (11-min drive) is nearby.
What is there to do at Viceroy Riviera Maya, a Luxury Villa Resort and nearby?
Have fun with activities such as cycling, hiking and kayaking, and practise your swing at the nearby golf course. Additional recreation on-site includes fitness classes and yoga. Indulge in a treatment at the spa and soothe your senses in the hot tub. Viceroy Riviera Maya, a Luxury Villa Resort also has private plunge pools and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Viceroy Riviera Maya, a Luxury Villa Resort?
Yes, there are 2 on-site restaurants, featuring al fresco dining, Mexican cuisine and ocean views.
Does Viceroy Riviera Maya, a Luxury Villa Resort have any outdoor private spaces?
Yes, every room features a private plunge pool and a furnished patio.
What's the area around Viceroy Riviera Maya, a Luxury Villa Resort like?
Viceroy Riviera Maya, a Luxury Villa Resort is located a short 17-minute walk from Playa Xcalacoco.

Viceroy Riviera Maya, a Luxury Villa Resort Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Small boutique property with beautiful grounds, excellent service, spacious and very private villas with private pools. It is best for very quiet, relaxing, secluded type of vacations, even though Playa del Carmen is only a short taxi drive away. I think they strike a great balance between eco friendliness, nature and comfort. They have a very nice SPA as well
Maria, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Brie, 4-night trip
Verified Expedia guest review

10/10 Exceptional

When I first booked this trip, I noticed some mixed reviews that I’d like to address. My experience was outstanding! The location is beautiful and peaceful, yet welcoming. You truly feel immersed in the jungle. The rooms are more spacious and comfortable than typical resort rooms. I was initially concerned about the beach being described as rocky, fearing it might be unusable. However, the ocean was very close and perfectly enjoyable. While there are some rocks, it didn’t hinder my ability to relax and soak in the waves. Additionally, a short walk down the beach offers a different experience if desired. Another review mentioned mosquitos as an issue. Expecting the resort to control mosquitos is like expecting a hotel in Seattle to control the rain. Yes, there are bugs in the jungle, but the resort provides ample mosquito repellent. One reviewer complained about a long uphill walk at the resort, but I found everything to be easily accessible. There was a slight uphill climb for about 20 yards, which is hardly worth mentioning. Compared to other resorts where I’ve had to walk 20 minutes to get food, navigating this resort was a breeze, and the surroundings are incredibly beautiful. Finally, I really enjoyed the food. Yes, it’s expensive to eat and drink, but that’s expected at a non-inclusive resort. Frankly, I’ve stayed at similar places, and the experience here was worth every penny. Alberto and others made the the experience so easy. I'd absolutely go again.
JJ, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Everything was perfect and beautiful. Me and my wife loved it. We will definitely come back.
Efren, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great staff set the viceroy apart. Beach front location.
David, 4-night romance trip
Verified Expedia guest review

4/10 Fair

Engañosos los cobros. Pagas todo por Expedia y lo primero que hacen al recibirte en el hotel es cobrarte los resort fees y otras que están carisimas. Aguas La comida no se si cambiaron al chef pero terrible.
Cuauhtemoc, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

The villa was beautiful and the staff was so friendly.
jeanne Margaret, 4-night romance trip
Verified Expedia guest review

8/10 Very good

Great place out of the busy city
This hotel is quaint and adorable for a quiet couples trip. The staff and service is impeccable. They are so very kind and attentive to every detail. The villas and very private and the grounds are lush jungle and really lovely
natalie, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

The villas are a dream and the walk path to the pool with access to the beach is just a dream.
Linda I, 3-night romance trip
Verified Expedia guest review

4/10 Fair

Very dark rooms. Inadequate lighting on the casitas, as you go outside and all over the property. Hard to see steps and I fell. Waiters got something wrong with every order.
Sally J, 5-night romance trip
Verified Orbitz guest review

10/10 Exceptional

The resort is quiet and hidden for those looking for privacy. The facilities and amenities were top notch and well taken care of; the staff were friendly and attentive. Highly recommended.
CHIA-TENG, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Romantic, private beautiful accommodations. We especially enjoyed the private pool and the outdoor shower. The attentive service made our stay wonderful.
Jackie, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

We had a fantastic stay at the Viceroy. From the moment we arrived it was first class the entire time. We used the resort car service which was nice to not have to hassle with the taxis when we arrived at the airport. Straight through the chaos, to our car and away we went. Greeted with drinks and quick lay of the land and shown to our bungalow after the financials were handled. Could not have been happier with #34. It was off the main path, plenty of privacy and extremely clean. Great plunge pool was used daily/nightly. Hammock needs changed as the ends were too close and couldn’t lay back. Room was amazing. No complaints. Clean, cool and comfortable. Outdoor shower was exceptional and almost every shower was taken outdoors. Entire setup was perfect we really felt like we were there alone. Food was very good. Menu selections had a nice variety. My girlfriend is a vegetarian so I was a little worried about finding options for here but wait staff understood and were helpful in making sure she had choices. Beach was the least impressive of the entire facility. It was nice but not great and was rocky as other reviews suggest. Would not go for the beach specifically but pool area was great. All staff were amazing and extremely helpful. Could not have been happier and it didn’t feel forced. Bottom line is we will be back and excited for another trip. You won’t be disappointed. Could be a bit noisy on the weekends from neighbor resort. It was on Friday.
Verified Travelocity guest review

6/10 Good

The staff wants to suck your blood , not friendly at all.
hussein M, 6-night trip
Verified Expedia guest review

8/10 Very good

Percy, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Very nice experience. The staff was fantastic!
Gina, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Beautiful, relaxing and excellent staff
Chris, 4-night family trip
Verified Expedia guest review

8/10 Very good

Svitlana, 3-night trip
Verified Expedia guest review

10/10 Exceptional

jeff, 7-night trip
Verified Expedia guest review

8/10 Very good

Hotel / resort was good and well appointed. Staff was nice and friendly. You got feel as we stayed in a jungles. Main value of this place - privacy and quietness. Few things to consider: beach was rocky and inaccessible with bare feet, need short walk to neighbor hotel sea access point. There were only two restaurants on the property - consider 15 min taxi ride at fixed $20 as alternative dinnner in town. Another tip: Once book airport transfer - stay away from Shuttle Central transfer company (offered by Expedia - we regret) : driver came late (40 min.), minibus was bitten up. Our driver - also had fun watching TV season on his cell phone all way while driving to our resort. 😀 We did his video! Viva Mexico 🇲🇽!
Youri, 4-night romance trip
Verified Expedia guest review

6/10 Good

Karen, 2-night trip
Verified Hotels.com guest review

6/10 Good

Very much a Private facility
Gregory Alexander, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

The grounds are beautiful and our room couldn't have been better. The private plunge pool and outdoor shower were so relaxing. We stayed 8 days and had all meals but one at Viceroy - the food was fabulous. The beach is beautiful but rocky at the shore line. The staff and service are first rate. Every request was taken care of immediately! Playa Del Carme in an easy 15 cab ride away with lots to see. Many excursions are available but we came to just take it easy and didn't try any. I HIGHLY recommend Viceroy and hope to go back.
Verified Expedia guest review

8/10 Very good

Verified Expedia guest review

10/10 Exceptional

My Dream Birthday
We did The Best Choice with Viceroy! Incredible Rooms, The Best Service, the Spa is a Other Nivel Nice Beach and Beautiful View, Excellent food, The Service in the Beach Wowwww, We come back Soon!
Take Breakfast in the pool
Jaime, 3-night family trip
Verified Hotels.com guest review