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20 Hotel and Apartment

3.5 star property
Art Deco hotel with restaurant, near Hoan Kiem Lake

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Photo gallery for 20 Hotel and Apartment

Junior Double Room, Balcony | Free minibar items, in-room safe, desk, laptop workspace
Room amenity
Restaurant
Royal Room | Free minibar items, in-room safe, desk, laptop workspace
Reception
Near the tranquil Hoan Kiem Lake, 20 Hotel and Apartment offers a serene escape with a peaceful garden and relaxing terrace. Connect to in-room WiFi, enjoy dry cleaning/laundry services, or grab a drink at the bar while appreciating the helpful staff that past guests rave about.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Bar
  • Connecting rooms available
  • Air conditioning
  • 24/7 front desk
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Business centre
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Concierge services

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Double or Twin Room

Free minibar items, in-room safe, desk, laptop workspace

Superior Double or Twin Room

Highlights

Air conditioning
Connecting rooms available
Minibar (some free items)
Flat-screen TV
Blackout curtains
Bathrobes
Private bathroom
Electric kettle
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Royal Room

Royal Room | Free minibar items, in-room safe, desk, laptop workspace

Royal Room

Highlights

Air conditioning
Connecting rooms available
Minibar (some free items)
Flat-screen TV
Blackout curtains
Bathrobes
Private bathroom
Electric kettle
  • City view
  • 48 sq m
  • Sleeps 4
  • 1 King Bed and 1 Large Single Bed

View all photos for Family Room

Family Room | Free minibar items, in-room safe, desk, laptop workspace

Family Room

Highlights

Air conditioning
Connecting rooms available
Minibar (some free items)
Flat-screen TV
Blackout curtains
Bathrobes
Private bathroom
Electric kettle
  • Lake view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Double Room, Balcony

Junior Double Room, Balcony | Free minibar items, in-room safe, desk, laptop workspace

Junior Double Room, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Minibar (some free items)
Flat-screen TV
Blackout curtains
Bathrobes
Private bathroom
  • City view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Free minibar items, in-room safe, desk, laptop workspace

Deluxe Room

Highlights

Air conditioning
Connecting rooms available
Minibar (some free items)
Flat-screen TV
Separate bedroom
Blackout curtains
Bathrobes
Private bathroom
  • City view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, City View

Junior Suite, City View | Free minibar items, in-room safe, desk, laptop workspace

Junior Suite, City View

Highlights

Air conditioning
Connecting rooms available
Minibar (some free items)
Flat-screen TV
Separate bedroom
Blackout curtains
Bathrobes
Private bathroom
  • City view
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Map
93A Doi Can, Ba Dinh, Hanoi, Hanoi, 100000

What's nearby

  • Ho Chi Minh Mausoleum - 8 min walk - 0.7 km
  • West Lake - 12 min walk - 1.0 km
  • St. Joseph's Cathedral of Hanoi - 3 min drive - 2.3 km
  • Hoan Kiem Lake - 4 min drive - 2.6 km
  • Hanoi Old Town Night Market - 4 min drive - 2.6 km

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 35 min drive
  • Hanoi Long Bien Station - 10 min drive
  • Ga Thuong Tin Station - 18 min drive
  • Hanoi Railway Station - 28 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Đại Yên - Tào Phớ & Sữa Đậu Nành - ‬3 min walk
  • ‪Bánh Cuốn Nóng Gia Truyền - Đội Cấn - ‬1 min walk
  • ‪Yên Cafe 22/36 Giang Van Minh - ‬2 min walk
  • ‪Bún Cá Hải Phòng - Đội Cấn - ‬1 min walk
  • ‪Chè Thái Lan - ‬1 min walk

About this property

20 Hotel and Apartment

20 Hotel and Apartment puts you a short five-minute drive from Hoan Kiem Lake and Ho Chi Minh Mausoleum. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Other highlights at this Art Deco hotel include a terrace and a garden. Fellow travellers say great things about the helpful staff.

Languages

English, Vietnamese

At a glance

DONE

Hotel size

    • 57 rooms
    • Arranged over 12 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: anytime
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Motorcycle parking on site only
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge

Working away

  • Business centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Bike hire

Facilities

  • 1 building/tower
  • Built in 2014
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Banquet hall
  • Art Deco architecture

Accessibility

  • Wheelchair-accessible bathroom dressing table
  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible path to lift
  • Wheelchairs available on site
  • Low-height bed
  • Visual fire alarm
  • Step-free path to entrance

Room amenities

Be entertained

  • 24-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Stocked minibar (select free items)
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

On-site venue – restaurant.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 500000 per vehicle (one-way. Maximum occupancy 4)
  • Late checkout can be arranged for an extra charge of 50 per cent of room rate (subject to availability)

Children & extra beds

  • Rollaway beds are available for VND 200000.0 per day
  • Airport shuttle for children between the ages of 1 and 17 costs VND 200000 (one-way)

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

20 Hotel Apartment
20 Hotel and Apartment Hotel
20 Hotel and Apartment Hanoi
20 Hotel and Apartment Hotel Hanoi

Frequently asked questions

Does 20 Hotel and Apartment offer free cancellation for a full refund?

Yes, 20 Hotel and Apartment does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at 20 Hotel and Apartment?

Sorry, neither pets nor service animals are allowed.

Is an airport shuttle service offered by 20 Hotel and Apartment?

Yes, an airport shuttle is available. The charge is VND 500000 per vehicle one-way.

What are the check-in and check-out times at 20 Hotel and Apartment?

Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is noon. Late check-out is available for a 50% charge (subject to availability). Express check-out is available.

What is there to do at 20 Hotel and Apartment and nearby?

20 Hotel and Apartment has a garden.

Are there restaurants at or near 20 Hotel and Apartment?

Yes, there's an on-site restaurant.

What's the area around 20 Hotel and Apartment like?

20 Hotel and Apartment is in Ba Dinh, a short 10-minute walk from Ho Chi Minh Mausoleum and 15 minutes' walk from West Lake.

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20 Hotel and Apartment Reviews

Reviews

8.8

Excellent

8.4/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Popular mentions

Service staff
Room
Location

Reviews

10/10

We had a lovely stay at this hotel. The whole hotel is clean and the rooms are very comfortable. But the best thing is the lovely staff giving excellent service and making sure you get the best out of Hanoi!
6-night trip

8/10

Rooms are comfortable but a little tired. Breakfast is buffet style, it's not a huge choice but is certainly adequate. The location is very good, 10 minutes walk to Ho Chi Minh Mausoleum and about 25 minutes to the Opera House.
8-night trip

8/10

Close to shops and friendly staff
2-night trip

8/10

Amazing property good staff. Fantastic hospitality
2-night trip

6/10

A bit out dated and not a great breakfast buffet in terms of variety or quality but the staff are really friendly and helpful and the room was spacious for the price. Reasonable value for money but the location was a bit inconvenient to the main area of Old Quarter. Although, it did allow us to discover local gems in the outer skirts.
4-night trip

4/10

In need fo some TLC. More of a backpackers hostel than a hotel. But the staff were wonderful and did their best under the circumstances.
3-night trip

10/10

the buffet
2-night trip

8/10

Very friendly staff at the hotel.
3-night trip

10/10

The staff was super friendly and helpful!
5-night trip

10/10

big bed, nice
13-night trip

8/10

Good price good place.
2-night trip

8/10

1
5-night trip

10/10

This room is big and comfortable
10-night trip

8/10

Was comfortable and clean
4-night trip

6/10

It was just okay.
1-night trip

10/10

Very friendly staff with a nice, modern cafe on the first floor. Clean, quiet room with great amenities!
4-night trip

10/10

Amazing place.The only negative thing is that the walls are not really sound proof. I can hear everything from the room besides mine. Food is delicious. The staffs are friendly and overall it is a really nice place.
7-night trip

10/10

hot water in the shower not very long
3-night trip

10/10

Wonderful! Staff were friendly and attentive. I enjoyed my stay very much. Location is great in that it is not as busy and loud as the Old Quarter. My room was very spacious, too.
3-night trip

10/10

gem of a place. beautiful room quite large for the price busy location- you have to learn how to cross roads here! The staff are kind and courteous and always welcoming. Housekeeping was fantastic. Such nice people....
8-night trip

8/10

We stayed here because it was walkable to the one pillar pagoda and other things we needed to get to. Also, the price was really good. The staff was accommodating and excellent. The rooms have some wear but overall in good shape and they clean the rooms well. The walls aren’t very sound proof so you can hear loud talking and crying kids next door but normal volume conversations aren’t noticeable. Because no one is really out past 11pm it is quiet after that. I would stay here again.
2-night trip

4/10

Very friendly and kind staff but the hotel is run down. The location wasn't great, king bed (2 twin beds together) not comfortable at all, every time I took a shower the water would go all over the bathroom floor and the AC would not blow cold... Strong cigarette smell inside the room during my 2 night stay and the gym has no equipment. Would not go back or recommend
2-night trip

6/10

2-night trip

10/10

3-night trip

10/10

4-night trip