In the heart of Venice City Center, Hotel Dona Palace offers an unforgettable experience. Stroll through the garden, browse shopping on site, or unwind at the library; with in-room WiFi and a 24-hour front desk, you'll feel right at home. Previous guests rave about the helpful staff.
Venice (XVQ-Santa Lucia Rail Station) - 28 min walk
Restaurants
Rossopomodoro Venezia San Marco - 1 min walk
Caffè Lavena SRL - 2 min walk
Bar Al Campanile - 1 min walk
Ristorante La Piazza - 2 min walk
Aciugheta - 2 min walk
About this property
Hotel Dona Palace
You'll be in a fantastic location at Hotel Dona Palace, only a five-minute walk from St. Mark's Square and St. Mark's Basilica. You can unwind with a drink at the bar/lounge, and full breakfast is available daily. Other highlights at this historic hotel include a snack bar/deli, a terrace and a garden. Fellow travellers love the helpful staff.
Languages
English, French, German, Italian, Spanish
At a glance
Hotel size
27 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Check-out time is 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
Guests staying more than 1 night may be required to change guestrooms during their stay.
On certain dates of the year, visitors must pay an access fee of EUR 5 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates and request an exemption, visit cda.comune.venezia.it.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
Babysitting*
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7:30 AM–11 AM
Bar/lounge
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli
Travelling with children
Babysitting (surcharge)
What to do
Shopping
Golfing nearby
Boat tours nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 2004
Safe-deposit box at front desk
Garden
Terrace
Library
Accessibility
Lift
Room amenities
Be entertained
LCD television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Iron/ironing board (on request)
Sleep well
Blackout curtains
Turndown service
Premium bedding
Cot/infant bed (surcharge)
Freshen up
Bidet
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Phone
Electrical adapters/chargers
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Restaurant dining guide
Special features
Dining
VENIXINO – On-site cocktail bar.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 per cent reduction applies from 1 January to 31 January.
A tax is imposed by the city: From 1 January to 31 January, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.
A tax is imposed by the city: From 1 February to 31 December, EUR 4.50 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old.
Optional extras
Full breakfast is offered for an extra charge of approximately EUR 15 for adults and EUR 15 for children
Children & extra beds
Babysitting is available for an extra charge
Cots/infant beds are available for EUR 25.0 per day
Rollaway beds are available for EUR 90.0 per night
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Policies
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
In winter, the use of the outdoor spa tub in the Executive Suite room type, will depend on weather conditions.
Property Registration Number IT027042AIBCLRQXOK
Also known as
Dona Hotel
Dona Palace
Dona Palace Hotel
Dona Palace Venice
Hotel Dona
Hotel Dona Palace
Hotel Dona Palace Venice
Hotel Dona Palace Hotel
Hotel Dona Palace Venice
Hotel Dona Palace Hotel Venice
Frequently asked questions
Does Hotel Dona Palace offer free cancellation for a full refund?
Yes, Hotel Dona Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Dona Palace?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Dona Palace?
Sorry, there's no on-site parking at Hotel Dona Palace.
What are the check-in and check-out times at Hotel Dona Palace?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is 11 AM. Contactless social distancing is available.
Is there an on-site casino at Hotel Dona Palace?
No, this hotel doesn't have a casino, but Casino of Venice (19-min walk) is nearby.
What is there to do at Hotel Dona Palace and nearby?
Have fun with nearby activities such as boat tours and practise your swing at the nearby golf course. Additional recreation nearby includes casino gaming. Hotel Dona Palace also has a garden.
What's the area around Hotel Dona Palace like?
Hotel Dona Palace is located on the waterfront in Venice City Center, a short 1-minute walk from St. Mark's Square and 3 minutes' walk from St Mark's Campanile.
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Hotel Dona Palace Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
9.2/10
Amenities
8.6/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
19 Oct 2024
Extremely clean, friendly and accommodating staff and beautiful property and area.
Maxine
Maxine, 1-night trip
10/10 Exceptional
6 Mar 2024
Perfect location, charming property, great service and breakfast.
Silvina
Silvina, 1-night trip
10/10 Exceptional
8 Oct 2023
We would definitely stay here again. Great location, service and breakfast was delicious.
Kathryn
Kathryn, 2-night trip
10/10 Exceptional
27 Aug 2023
Great location, helpful staff, clean and spacious rooms!
Michael
Michael, 1-night trip
10/10 Exceptional
4 Oct 2023
Enjoyed everything about this hotel. Would definitely stay here again!
Angela
Angela, 2-night trip
10/10 Exceptional
21 Jul 2024
Beautiful property right on a canal! Staff was so accomodating and pleasant.
Kimberly
Kimberly, 2-night trip
8/10 Very good
16 Sep 2024
Very pretty right on a small canal
Michelle
Michelle, 2-night trip
10/10 Exceptional
15 Feb 2024
Everything was great and the staff are absolutely amazing.
Mayerling
Mayerling, 2-night trip
10/10 Exceptional
17 Apr 2024
Very nice hotel with everything around it, shops and restaurant's. Would highly recommend.
dennis
dennis, 1-night trip
10/10 Exceptional
6 Oct 2024
Dona Palace was a lovely boutique hotel. The room was very comfortable, beautiful, quite spacious, light & bright with two windows & well appointed.
The breakfast buffet was exceptional! A beautiful spread every morning in a lovely dining area. The location of the hotel is only a few mins walk to St. Mark’s square & the Doge’s Palace… very conveniently located ! Close to an excellent restaurant, Rossopromodoro, recommend by the hotel staff. Enjoyed many delicious meals there. Overall excellent stay at Dona Palace & would recommend it.
nalini
nalini, 3-night trip
10/10 Exceptional
27 Sep 2023
Nice place. Would stay again.
Jin
Jin, 1-night trip
10/10 Exceptional
31 May 2022
Excellent location, very good room, worth the price you pay
Khosro
Khosro, 3-night trip
10/10 Exceptional
29 Oct 2022
Excellent hotel very close to the Cathedral.
Matthew
Matthew, 1-night trip
10/10 Exceptional
17 Aug 2024
Amazing
Richard
Richard, 1-night trip
10/10 Exceptional
4 Jun 2023
Nice hotel. Close to everything for sightseeing.
Nancy
Nancy, 2-night trip
10/10 Exceptional
5 Sep 2024
Stayed here for two nights while in Venice. Amazing staff, and very good breakfast. Everyone was so helpful and courteous. The room was clean and the bathroom and shower was also very clean and modern. I would def come back to this hotel. It's situated in the middle of everything and about a 5m walk from the st. Basilica. Busy area with a few restaurants around.
Sammy
Sammy, 2-night trip
10/10 Exceptional
18 Oct 2023
Great stay
Amazing stay from check in to check out four days later. Front desk is outstanding in being so helpful during our stay, especially Stephnie.
Dennis
Dennis, 4-night trip
10/10 Exceptional
23 Oct 2022
We had a nice room and it was in a good location.
anthony
anthony, 2-night trip
10/10 Exceptional
18 Aug 2022
I really enjoyed my stay there. The staff is friendly and the breakfast is very good. Also the hotel's location is very good since it is a couple of minutes away from the Termini station.
Jason
Jason, 2-night trip
8/10 Very good
20 Oct 2024
Nice boutique hotel but no real public space. Solely an outdoor terrace on the canal but kind of run down. We took their best room, top floor with balcony and outdoor jacuzzi. The room was nice but the space a little odd. Breakfast food was pretty poor and the dining room not very charming. Service was excellent with staff attentive, friendly, and efficient.
Gregory
Gregory, 3-night trip
10/10 Exceptional
6 Sep 2023
Views of the canal, big room, clean and full of amenities.
Melanie
Melanie, 1-night trip
10/10 Exceptional
1 Nov 2023
We had a canal view and it was very beautiful
Central to all the main spots to see
Very friendly staff, very helpful with directions and connecting pick ups
Very good breakfast too
I will go back again if ever if ever in Venice again
Robert
Robert, 1-night trip
10/10 Exceptional
1 Jun 2024
Venecia
Super service. Friendly and helpful staff.
JoAnnie
JoAnnie, 3-night trip
10/10 Exceptional
23 Jul 2022
We absolutely loved our stay here! So clean and beautiful. The lounge area is so nice. And an amazing location!
Selvy
Selvy, 3-night trip
10/10 Exceptional
16 Oct 2023
Great location. Lovely suite. Charming garden overlooking canal.