Sutton Coldfield Chester Road Station - 6 min drive
Sutton Coldfield Four Oaks Station - 7 min drive
Restaurants
Turknaz Restaurant - Sutton Coldfield - 6 min drive
Boot Inn - 4 min drive
The Fox - 3 min drive
The Horse & Jockey - 5 min drive
The Duke Inn - 5 min drive
About this property
New Hall Hotel & Spa
A great stay at New Hall Hotel & Spa in Sutton Coldfield can include a round of golf at the 9-hole course. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, body wraps or facials. Other features of this historic hotel include an indoor pool, a bar/lounge and a health club. Fellow travellers love the helpful staff.
Languages
English
At a glance
Hotel size
60 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Express check-out available
Minimum check-in age – 18
Check-out time is 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Babysitting*
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Wheelchair-accessible parking on site
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Full breakfast each morning (surcharge)
Restaurant
Bar/lounge
Coffee/tea in a common area
Private picnics
24-hour room service
Travelling with children
Children stay for free (see details)
Mini golf
Babysitting (surcharge)
Children's menu
What to do
Tennis
Fitness classes
Mini golf
Working away
5 meeting rooms
Computer station
Conference space
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Porter/bellhop
Romance packages
Facilities
Built in 1212
Safe-deposit box at front desk
Garden
Terrace
Health club
Golf course on-site
An indoor pool
Full-service spa
Outdoor tennis court
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Accessibility
Wheelchair-accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Raised toilet seat
Grab bar near toilet
Bathroom emergency pull cord
Step-free path to entrance
Room amenities
Be entertained
DVD player
Television
Satellite TV channels
Home comfort
Air conditioning and heating
Coffee/tea maker
Electric kettle
Dressing gowns
Iron/ironing board
Sleep well
Blackout curtains
Turndown service
Alarm clock
Premium bedding
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Bath or shower
Designer toiletries
Hairdryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Food and drink
Champagne service
Fridge
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Spa
New Hall Spa has 3 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a hot tub.
The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.
Dining
The Terrace Restaurant – Overlooking the garden, this fine-dining restaurant specialises in British cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Reservations are required. Open daily.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately GBP 22.50 per person
Children & extra beds
Babysitting is available for an extra charge
Rollaway beds are available for GBP 25.0 per night
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
Pool, spa, & gym (if applicable)
Children under 18 years old are not allowed in the spa without adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Only children under 18 years old are allowed in the pool from 9 AM to 11 AM, and 3 PM to 5 PM, 7 days a week.
Also known as
New Hall Hotel
New Hall Hotel Sutton Coldfield
New Hall Sutton Coldfield
New Hall Hotel And Spa
Hotel New Hall
New Hall Hotel & Spa Hotel
New Hall Hotel & Spa Sutton Coldfield
New Hall Hotel & Spa Hotel Sutton Coldfield
Frequently asked questions
Does New Hall Hotel & Spa offer free cancellation for a full refund?
Yes, New Hall Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at New Hall Hotel & Spa?
Yes, there's an indoor pool.
Are pets allowed at New Hall Hotel & Spa?
Sorry, pets aren't allowed, but service animals are welcome.
What are the check-in and check-out times at New Hall Hotel & Spa?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11 AM. Express check-out is available.
What is there to do at New Hall Hotel & Spa and nearby?
Tee off at the on-site golf course, and improve your game on the tennis courts. Additional recreation on-site includes fitness classes. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. New Hall Hotel & Spa also has a sauna and a steam room, as well as a garden.
Are there restaurants at or near New Hall Hotel & Spa?
Yes, there's an on-site restaurant that offers al fresco dining, British cuisine and garden views.
New Hall Hotel & Spa Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
9.2/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
23 Dec 2024
Christmas done to perfection
Amazing location and fantastic staff. We booked for a single night as a Christmas treat for 6 of us ranging from 9 to 84. The hotel itself is simply stunning, oozing history everywhere you look. What made the occasion so special however was the quality of service from every member of staff. From check in, to the spa through to our excellent Christmas meal nothing was too much trouble and everyone was polite and warm
Our meal itself was of a very high standard. We had to wait a short time to order and be served our starters but from that point on it really was exceptional
Given the occasion and the spread of ages in our party I cannot praise the venue enough. A truly memorable stay
Rob
Rob, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
27 Nov 2024
Simon
Simon, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 Nov 2024
Lovely Hotel with Delicious Food and Wonderful Sta
Lots of great things to rave about but the number one was the staff. They were exceptional, from the receiption to the restaurant, they really made our stay.
Next to mention was the food which was top notch and our vegan was very well catered for.
The spa was also very good, with a nice pool for splashing about as well as a modest sized gym. Ww had massages which were great.
Finally the building and it's grounds were incredible. It even has a moat! It feels like your staying in a piece of history.
Overall, top notch and highly recommended.
Thomas
Thomas, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
3 Nov 2024
Great service and wine selection
Verified traveller
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
29 Sep 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
6/10 Good
1 Sep 2024
Not great for the price we paid/
The milk in our room for tea and coffee was 2 months out of date. Requested new milk, took 2 hours for someone to get us some.
Bed sheet had blood stains on it.
Bathroom sealing had mould.
For the price I paid I expected a lot b er ter than this
ryan
ryan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 Aug 2024
So beautiful and with wonderful staff
The property is stunning. Absolutely gorgeous and beautifully maintained. Staff are all fantastic personalities and nothing is too much trouble. If had to be extremely picky - would say the bar is over priced and the pillows are too soft but nothing that effected our stay and would recommend to anyone.
Isatou
Isatou, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
30 Jun 2024
Louise
Louise, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 Jun 2024
Bernadette
Bernadette, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 Jun 2024
L
L, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
7 Jun 2024
Beautiful hotel and fantastic facilities. The restaurant served brilliant food and we enjoyed relaxing in the bar in the evenings. We went for walks in the grounds every day as its location was stunning.
Nicola
Nicola, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
30 May 2024
NYREE
NYREE, 3-night trip
Verified Expedia guest review
10/10 Exceptional
27 May 2024
Historic buildings, great staff, good spa facilities, relaxing stay
Julia
Julia, 2-night trip
Verified Expedia guest review
10/10 Exceptional
20 May 2024
Amazing staff, amazing hotel grounds and lovely rooms. We had the room service, and there was a great selection on the menu. Plenty to do around the grounds and wider area.
Ben
Ben, 1-night trip with friends
Verified Expedia guest review
8/10 Very good
17 May 2024
Verified traveller
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
15 May 2024
Great service and beautiful building and grounds
I stayed in the room called Sirius which is one of the larger rooms with plenty of space and had windows facing 3 different aspects.
Service was great and very welcoming by all. The delicious food in the restaurant and the breakfast ordered the to room scheme was a great idea.
Nicely maintained grounds with walks into some woods.
Couldn’t figure out why it’s not a 5 star.
ABID
ABID, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
10 May 2024
Extremely helpful and friendly staff.
Gareth
Gareth, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 May 2024
For one night it was just perfect and very close to the airport (which was my reason for staying)
suzanne
suzanne, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
27 Apr 2024
Annelise
Annelise, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
6 Apr 2024
Jessica
Jessica, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 Mar 2024
My daughter birthday celebration food staffwas so pleasant.
Hotel staff i give 10. Function room Stunning.
Janet
Janet, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
29 Mar 2024
Birthday treat
Stayed for my wife’s 40th, the service from every member of staff was excellent, it’s a beautiful hotel, we will definitely return.
There were little extras such as balloons and fizz in our room along with a handwritten note for my wife, we also loved relaxing in the pool and spa area.
Jon
Jon, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
26 Mar 2024
Perfect Break
Lovely, comfortable hotel in a beautiful setting. Pool,jacuzzi, steam room and sauna very pleasant. Very helpful and friendly staff and good restaurant
Jane
Jane, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
24 Mar 2024
What a beautiful place to stay, steeped in history. Staff amazing.
Sally
Sally, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
21 Mar 2024
New Hall is a beautiful old building and has been kept to a very high standard. The staff are just so friendly and helpful.