We absolutely love this hotel and it's staff. Every time we stay, about 2-3 times a year, we experience cleanliness, space, kindness, happy faces, welcoming cookies and hot drinks, amazing blinds that block ALL the light so we can sleep in, customer service above and beyond, and a reasonable price point!
As a disabled person it is particularly pleasant to have a room that meets every need I and my mobility devices need. The roll in shower has two heads making this the most relaxing shower ever for me.
I really love the airline engines as they go on an off every once in a while. It's a comforting rumbling sound and is just cool!
It would be lovely to have a comfort topper on the mattress in Room 101~the bed is very firm and I have joint pain without a topper. I suspect it is something that those in mobility devices may have to deal with. I'm also just old so there is that too!
Thank you for your excellence and see you again in a few months!