The rooms of the hotel are so dated, as they still have DVD’s in them. They need renovation, as they don’t meet the 5 star standards of a “Park” Hyatt, and can’t compete with other 5 star hotels in Dubai.
They were spacious, and they had a good view on the perfect pool, but its very very old and even worse at night, as lights are low and few.
We also weren’t able to plug in our electronics as the outlets are Europeen/US, so we had to borrow the universal plugs from the guest service, as the room dont have any USB ports or normal Gulf outlets.
The other negative thing is that the bathrooms didn’t have a mini shower (شطاف) to the bidet like every single toilet in the middle east which is essential here.
Staff were great. They are always available to help and friendly, especially MANUEL, who went above and beyond to make us happy with our stay, and provide us with our needs.
The pool “Twiggy” was magnificent, this was the most beautiful thing in the hotel, and I would definitely come back to it. Without it, our stay would have been worse.