In Central Interlaken, Hotel Merkur Interlaken offers a unique blend of adventure and relaxation. Explore the ropes course or unwind with a Thai massage at this hotel near Mystery Rooms. With free continental breakfast, an art gallery, and shopping mall on site, guests can indulge in a little retail therapy while staying connected with in-room WiFi.
Hotel Merkur Interlaken features a rooftop terrace and puts you within a 10-minute walk of Mystery Rooms. Guests can keep active with on-site hiking/biking trails, horse riding/hire and mountain biking, and free perks include WiFi and English breakfast daily between 7:30 AM and 10:30 AM. Also, Lake Thun and Lake Brienz are within a short drive. Fellow travellers say great things about the helpful staff.
Languages
Danish, English, French, German, Hungarian, Italian
At a glance
Hotel size
36 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Express check-out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Late check-out subject to availability
Special check-in instructions
The front desk is open daily from 7:30 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site parking is limited
Off-site parking nearby (CHF 15 per day; booking required)
Other information
Smoke-free property
Property amenities
Food and drink
Free English breakfast each morning 7:30 AM–10:30 AM
Charcoal grills
Travelling with children
Children stay for free (see details)
What to do
Mountain biking
Ropes course
Horse riding/hire
Helicopter/aeroplane tours
Scooter/moped hire
Boating
Skydiving
Bike rentals nearby
Golf lessons nearby
Cave exploring nearby
Kayaking nearby
Downhill skiing nearby
Snowboarding nearby
Working away
Business centre
Meeting rooms
Services
Front desk (limited hours)
Tour/ticket assistance
Hair salon
Luggage storage
Multilingual staff
Facilities
ATM/banking
Safe-deposit box at front desk
Rooftop terrace
Adjacent to a golf course
Golf driving range on-site
Art gallery on-site
Designer shops on-site
Shopping centre on-site
Banquet hall
Accessibility
Lift
Lift door width (centimetres): 80
Handrails in stairwells
Stairwell handrail height (centimetres): 89
8 steps to reach property
Room amenities
Be entertained
LCD television
Home comfort
Heating
Fan
Electric kettle
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower/bath combination
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
Access via exterior corridors
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November to 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
A tax is imposed by the city: From 1 April to 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
Tourism fee: CHF 1.00 per person, per night
Optional extras
Early check-in can be arranged for an extra charge of CHF 40 (subject to availability)
Late check-in between 12:30 PM and 3:00 PM can be arranged for an extra charge of CHF 39
Late checkout can be arranged for an extra charge of CHF 38 (subject to availability)
Parking
Parking is available nearby and costs CHF 15 per day (300 ft away)
Policies
This property accepts credit cards. Cash is not accepted.
Also known as
Hotel Merkur Interlaken
Interlaken Hotel Merkur
Interlaken Merkur
Interlaken Merkur Hotel
Merkur Hotel Interlaken
Merkur Interlaken
Merkur Interlaken Hotel
Hotel Merkur Interlaken Hotel
Hotel Merkur Interlaken Interlaken
Hotel Merkur Interlaken Hotel Interlaken
Frequently asked questions
Does Hotel Merkur Interlaken offer free cancellation for a full refund?
Yes, Hotel Merkur Interlaken does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Merkur Interlaken?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Merkur Interlaken?
Yes. Parking spaces may be limited.
What are the check-in and check-out times at Hotel Merkur Interlaken?
Check-in start time: 3:00 PM; check-in end time: 10:00 PM. There's a charge of CHF 40 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of CHF 38 (subject to availability). Express check-out is available.
Is there an on-site casino at Hotel Merkur Interlaken?
No, this hotel doesn't have a casino, but Interlaken Casino (11-min walk) is nearby.
What is there to do at Hotel Merkur Interlaken and nearby?
Have fun with on-site activities such as horse riding, mountain biking and skydiving. Additional recreation on-site includes helicopter/aeroplane tours.
What's the area around Hotel Merkur Interlaken like?
Hotel Merkur Interlaken is located on the waterfront in Central Interlaken, a short 1-minute walk from Interlaken West Station and 5 minutes' walk from Mystery Rooms.
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Hotel Merkur Interlaken Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
7.6/10
Staff & service
8.4/10
Amenities
7.2/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
23 Jan 2025
Great reception and front desk help. The location was excellent. The guest card was a wonderful plus! Everything was absolutely amazing for our 3 night stay.
Verified traveller
3-night trip
6/10 Good
26 Jan 2025
It’s very basic, clean,budget hotel for one night .
Breakfast had good selections
Ahmet
Ahmet, 1-night trip
10/10 Exceptional
25 Jul 2024
Awesome and comfy place to stay.
Melissa
Melissa, 2-night trip
10/10 Exceptional
9 Nov 2024
This is one of the best hotels in Interlaken West. Close to everything. Staff were great. Breakfast is not too bad.
Dexter
10/10 Exceptional
19 Sep 2024
The staff were top notch, and very helpful. Loved that it was across from the train station. The breakfast was perfect.
Charlotte
Charlotte, 1-night trip
10/10 Exceptional
11 May 2024
It’s a perfect location and breakfast on the terrace looking at mountain views was an added bonus
Anne
Anne, 1-night trip
10/10 Exceptional
27 May 2024
Fantastic breakfast
Carlos
Carlos, 1-night trip
10/10 Exceptional
5 Jun 2024
Best location and , rooms are very and best hotel I have been . Hotel staff Joana was very friendly and helpful. Other staff as well very friendly and helpful . I highly recommended this hotel .
khan
khan, 1-night trip
10/10 Exceptional
16 Feb 2024
Excellent location by the railway station. great breakfast
David
David, 2-night trip
10/10 Exceptional
23 Dec 2023
Pleasant staff and very clean room
tenzin
tenzin, 1-night trip
10/10 Exceptional
31 May 2024
This was one of the better hotels that I’ve stayed at in Europe. Marcel, the front desk manager was excellent, so friendly, helpful, knowledgeable and an all around great guy.
RANITA
RANITA, 2-night trip
10/10 Exceptional
11 Apr 2024
Just opposite to interlaken westvtrain station. Lot of food places, market just next door. Beautiful location.
Inderjit
Inderjit, 2-night trip
10/10 Exceptional
26 Apr 2024
This is very close to Interlaken West Station if you want a short walk. The bedding is comfortable in our liking. Breakfast floor has an amazing view of the area. Breakfast was very good in our tasting. I would stay here again for the convenient to train station.
Yih Biow
Yih Biow, 1-night trip
6/10 Good
9 Oct 2024
The room was very small, and so was the bathroom. Not worth the price. But I guess this is Switzerland.
PIERRE
PIERRE, 1-night trip
8/10 Very good
9 Jun 2024
Good location
Good location. Basic room but we were only there one night. Directly opposite one of the railway stations in Interlaken.
Matthew
Matthew, 1-night trip
10/10 Exceptional
17 Mar 2024
Welcoming and convenient
Very convenient to train station and bus transportation everywhere in town. Nice and helpful staff, great breakfast.
Room is in the smaller range but ok.
Gisele
Gisele, 2-night trip
8/10 Very good
14 Apr 2023
Good location and clean
The hotel was located right opposite the train station which was really convenient and good!
Verified traveller
1-night trip
10/10 Exceptional
29 Apr 2024
Hotel very well located, just in front of the Interlaken West train station (there are 2 train stations on town, West and Ost).
Hospitality was amazing, they even offered me a city card that gave me free transport inside of the city (and some places around) plus discount in some activities.
The room was clean and the breakfast was great.
No complains.
Mateus
Mateus, 1-night trip
8/10 Very good
14 Jun 2023
Cool place with a great breakfast. Right next to train station. Our room had a view of the river and mountains. Front desk very nice and helpful.
Craig
Craig, 2-night trip
10/10 Exceptional
3 Jan 2023
This hotel is RIGHT in front of the train station with breathtaking views all around. Interlaken is a hidden gem, I would definitely recommend this.
Loveleen
4/10 Fair
2 Aug 2024
I understand they did not advertise they don’t have AC but this place definitely needs AC.
Eyob
Eyob, 1-night trip
8/10 Very good
26 Jul 2022
Was convenient with many places near to shop and eat.
Room was small, parking was difficult
Ira
Ira, 7-night trip
8/10 Very good
28 Sep 2022
The hotel was across from the train station which made it very convenient. The breakfast was very good.
It would have been nice to have a washing machine.
Ramona
Ramona, 3-night trip
10/10 Exceptional
2 Jul 2023
Andrei and Julie are the best hosts. Accomodated my request for 1 room with extra bed which is not a norm in Interlaken. Very central, across the ainterlaken West and other shops and restaurants, including groceries. Will definitely come back to their hotel whenever I come back to Interlaken.