The Erzurum Hotel, near Çifte Minareli Medrese and Erzurum Citadel, offers a warm welcome with a free breakfast buffet and daily manager's reception. Enjoy the slopes with ski privileges, unwind in the lobby by the TV or attend to work at the 24-hour business center. With helpful staff and valet parking available.
The Erzurum Hotel features a free ski shuttle and puts you near winter activities such as downhill skiing, snowboarding and snow tubing. Guests have more money for fun in the snow with free perks such as WiFi, valet parking and buffet breakfast daily between 7:00 AM and 11:00 AM. Ski passes are also available. Fellow travellers say great things about the helpful staff.
Languages
English, Turkish
At a glance
Hotel size
72 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 12:30 PM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Couples wishing to share a room must provide proof of marriage
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
Parking
Free secured, uncovered on-site valet parking
Free secured, uncovered on-site extended parking
Free 24-hours off-site parking within 16 ft
Off-site
Free ski shuttle
Other information
Smoke-free property
No alcohol served on site
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–11:00 AM
2 restaurants
Coffee/tea in a common area
Free daily reception
Water dispenser
Travelling with children
Baby bath
Outlet covers
What to do
Free ski shuttle
Ski passes
Priority access to ski lifts
Ice skating nearby
Working away
24-hour business centre
Meeting room
Computer station
Conference space (1507 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Snow sports gear
Facilities
Television in common areas
Communal living room
Reception hall
Accessibility
Lift
Wheelchair-accessible
Wheelchair-accessible path to lift
Wheelchairs available on site
Low-height desk
Low-height bed
Wheelchair-width doorways
Well-lit path to entrance
Step-free path to entrance
Ski
Free ski shuttle
Ski passes
Priority access to ski lifts
Ski lifts nearby
Ski runs nearby
Downhill skiing nearby
Skiing lessons nearby
Snow tubing nearby
Snowboarding nearby
Snowmobiling nearby
Snowshoeing nearby
Room amenities
Be entertained
42-inch LED TV
Premium satellite channels
Home comfort
Heating
Minibar
Electric kettle
Slippers
Children's slippers
Sleep well
Hypo-allergenic bedding
Blackout curtains
Soundproofed rooms
Selected Comfort mattress
Free cot/infant bed
Bed sheets provided
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Designer toiletries
Hairdryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Complimentary wireless Internet access (speed of 500+ Mbps (good for 6+ people or 10+ devices))
Free local calls
Food and drink
Chef
Free bottled water
High chair
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Mobile key entry
Local maps
Restaurant dining guide
Fees & policies
Policies
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
Property Registration Number 19420
Also known as
The Erzurum Hotel Hotel
The Erzurum Hotel Erzurum
The Erzurum Hotel Hotel Erzurum
Frequently asked questions
Does The Erzurum Hotel offer free cancellation for a full refund?
Yes, The Erzurum Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Erzurum Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at The Erzurum Hotel?
Yes, there's free valet and extended parking.
What are the check-in and check-out times at The Erzurum Hotel?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is 12:30 PM.
What is there to do at The Erzurum Hotel and nearby?
Have fun with nearby winter activities such as ice skating, downhill skiing and snowboarding.
Are there restaurants at or near The Erzurum Hotel?
Yes, there are 2 on-site restaurants.
What's the area around The Erzurum Hotel like?
The Erzurum Hotel is in Palandöken, a short 14-minute walk from Forum Erzurum.
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The Erzurum Hotel Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
9.2/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
9 Dec 2024
First time staying at this hotel and everything was as described on the hotels.com
Very clean, spacious and nicely decorated room.
Breakfast was superb and spoiled by the choices. Staffs were very polite and helpful.
Definitely will be back again.
Atefeh
Atefeh, 1-night trip
10/10 Exceptional
12 Oct 2023
Very good stay
Saeed
Saeed, 1-night trip
10/10 Exceptional
1 Jan 2023
this hotel is awesome
Ru
Ru, 2-night trip
8/10 Very good
2 Feb 2024
Good location
Basar
Basar, 2-night trip
10/10 Exceptional
11 Apr 2024
Nice stay in Erzurum
Very warm rooms
Ahmet
Ahmet, 1-night trip
2/10 Poor
3 Oct 2024
Hotel was very dirty, staff and owner was rude and very unprofessional, never stay there again
Hakan
Hakan, 3-night trip
10/10 Exceptional
24 Nov 2023
Hotel was a great experience. Amazing breakfast and authentic Turkish hospitality. I would definitely love to come back and stay and recommend to others visiting Turkey. The hospitality of the staff especially Zeynep Sultan, Efendi Mitat and Efendi Firat was amazing.
Haris
Haris, 1-night trip
8/10 Very good
12 Jul 2024
This hotel is quite nice.
Bathrooms could be improved! Other than that everything else was nice.
Erdem
Erdem, 2-night trip
10/10 Exceptional
26 Nov 2023
Awesome hotel and excellent location. Service is fantastic and Ms Zeinap and Mr Firat were very helpful. Extremely happy with our choice
FARIBORZ
FARIBORZ, 1-night trip
10/10 Exceptional
11 Nov 2023
This is our this is our third stay here. We love the value and cleanliness of this property. Great breakfast buffet. Staff is friendly and make you feel at home. The rooms are spacious and well decorated. They need to put safes in the rooms.
Saeed
Saeed, 1-night trip
10/10 Exceptional
7 Oct 2023
nice stay in Erzurum
Hotel is new and rooms are big and comfortable. Beds are also very comfortable and large. Staff is kind and speak english (it doesn't happen often in Turkey out of turistic places). Breakfast offers a full range of food and drinks of good quality. It is located out of the city center, so it is more quiet and no problems for the parking
ANDREA
ANDREA, 1-night trip
8/10 Very good
30 Aug 2022
I was so pleased to stay at the Erzurum Hotel. It was an astonishing experience. I liked the quietness of the surroundings, cleanness and the friendliness of the staff. Looking forward to give a second visit.
Farzad
Farzad, 3-night trip
10/10 Exceptional
11 Jul 2023
Nice place and quit. Great breakfast
Bed was fine. Clean room. Big room. Big bathroom. Great and quiet area. Free parking in front of hotel. 5 min away from the city by car.
Zeshan
Zeshan, 1-night trip
10/10 Exceptional
27 Jan 2023
Excellent service, large rooms, delicious buffet, helpful and well trained staff. Hotel is so nicely decorated like design hotel. Hotel is very convenient for winter sports. It is only 2 minutes away of Palandoken Ski center. Free shuttle to lift station. I never wait more than 3-5 minutes for shuttle. I stayed 8 nights. I strongly recommend. I will come next year again.
erkan
erkan, 8-night trip
6/10 Good
13 Aug 2024
One of two elevators is not working and you must waiting 20 min.((
Verified traveller
1-night trip
10/10 Exceptional
12 Oct 2023
We liked it here so much that we stayed an extra night. The checkin was fast and efficient, the rooms were spacious and clean, the bed was large and comfortable, the breakfast was very complete and delicious with local flavors like the Erzurum green cheese. The decor was cosy and modern at the same time. The location is only a 2 minute drive from the ski center. The views are also spectacular (specially at night). My two gripes were that they did not have an in-room safe and the internet password was your passport number (birthdate or another number would be easier to remember).
I want to single out the kitchen staff who was so kind and shared their recipe for Suzme and fermented cabbage with me❤️
Saeed
Saeed, 1-night trip
8/10 Very good
2 Jul 2023
This is a new build. There are no obsolete items. The building architecture is nice, but it is not made of luxury materials. I was very satisfied with the cleaning. The staff of the hotel was positive, I was satisfied with the food. There was a minibar in our room but it was empty. There was no safe box in the room. Overall I was satisfied.
Kamil
Kamil, 1-night trip
2/10 Poor
26 Jul 2023
Dont recommend
I booked my room online few hours in advanced and paid with my visa card and got the confirmation . When I arrived there , the so called manager made me wait and argued with me for almost 2 hours , saying we dont have the room that I booked , he made us waiting with my 1 year old son , we were very tired and i was about calling the police.
Very weak management , do not recommend at all.
Hossein
Hossein, 1-night trip
8/10 Very good
3 Mar 2025
VALERII
VALERII, 8-night trip
10/10 Exceptional
25 Feb 2025
Oguz
Oguz, 1-night trip
10/10 Exceptional
13 Feb 2025
Otelden oldukça memnun kaldık.Kayak merkezine servis her aradığımızda çok kısa bir sürede geldi. Otel çalışanlarıda gayet ilgili ve güler yüzlüydü.
Metin
Metin, 2-night trip
10/10 Exceptional
10 Feb 2025
PİŞMAN OLMAZSINIZ!
3 günlüğüne kayak tatili yapmaya geldik. Herşey kusursuzdu. Tekrar geldiğimde hiç düşünmeden tercih ederim. Fiyat çok uygun. kayak merkezine 2 dk mesafede araba ile. Servisi var sabah 08.00 17.00 istediğiniz zaman sizi bırakıyor veya getiriyorlar. Gece kayağı oldugunda servis akşam 19.30a kadarmış. Kahvaltıları mükemmel açık büfe ve çok çeşit herşey Taze ve lezzetli. Şefleri çok iyi. Akşam yemekleri de güzeldi. Odalar geniş ve temiz otel dizaynı mükemmel.