Shenzhen Convention and Exhibition Center - 4 min drive - 3.4 km
Huanggang Border Crossing - 5 min drive - 5.2 km
Window of the World - 8 min drive - 9.9 km
Getting around
Shenzhen (SZX-Shenzhen Intl.) - 35 min drive
Hong Kong International Airport (HKG) - 49 min drive
Hong Kong Lok Ma Chau Station - 5 min drive
Shenzhen Station - 7 min drive
Sungang Railway Station - 9 min drive
Shopping Park Station - 5 min walk
Futian Station - 8 min walk
Shenzhen Convention and Exhibition Center Station - 15 min walk
Airport shuttle (surcharge)
Area shuttle (surcharge)
Train station pickup (surcharge)
Ferry terminal shuttle (surcharge)
Cruise terminal shuttle (surcharge)
Shopping centre shuttle (surcharge)
Restaurants
子都概念川菜 - 2 min walk
雅舍私房菜 - 3 min walk
小辣椒 - 2 min walk
魅力四射 - 1 min walk
湘鄂情 - 3 min walk
About this property
Crowne Plaza Shenzhen Futian, an IHG Hotel
When you stay at Crowne Plaza Shenzhen Futian, an IHG Hotel, you'll be a short five-minute drive from Huaqiangbei and Shenzhen Convention and Exhibition Center. Guests can take a dip in the outdoor pool or grab a bite to eat at MR Cafe, which is one of 3 restaurants and serves breakfast, lunch and dinner. This luxurious hotel also features a bar/lounge, a fitness centre and a snack bar/deli. The property is only a short walk to public transportation: Shopping Park Station is 5 minutes and Futian Station is 8 minutes.
Languages
Chinese (Mandarin), English
At a glance
Hotel size
391 rooms
Arranged over 41 floors
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: midnight
Express check-in/out available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Transfers
Airport shuttle on request (available 24 hours a day)*
Train station pickup
Cruise terminal shuttle*
Ferry terminal shuttle*
Off-site
Area shuttle*
Shopping centre shuttle*
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
3 restaurants
Bar/lounge
Coffee shop
Coffee/tea in a common area
24-hour room service
Snack bar/deli
Travelling with children
Local/corner shop
What to do
Fitness classes
Yoga classes
Shopping
Ecotours nearby
Golf lessons nearby
Hiking/biking trails nearby
Wildlife drive nearby
Working away
24-hour business centre
Meeting rooms
Computer station
Conference centre
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Free food/drink shopping service
Hair salon
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Built in 2006
ATM/banking
Safe-deposit box at front desk
Rooftop garden
Garden
Piano
Fitness centre
An outdoor pool
Vegan dining options
Vegetarian dining options
At least 10% of profits reinvested in community and sustainability
At least 80% of lighting from LEDs
Comprehensive food waste policy
No plastic drinking straws
Banquet hall
Accessibility
Lift
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Closed-captioned TV
Room amenities
Be entertained
LCD television
Premium satellite channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Dressing gowns and slippers
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout curtains
Soundproofed rooms
Premium bedding
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Shower/bath combination
Rainfall shower heads
Bidet
Designer toiletries
Hairdryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Desk chair
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Energy-saving switches
Water-efficient showers only
Special features
Dining
MR Cafe – This restaurant serves breakfast, brunch, lunch and dinner.
Carrianna Chinese Restaur – This restaurant serves lunch and dinner. Open daily.
Nishimura Japanese Restau – This restaurant serves lunch and dinner. Open daily.
Connect (Lobby Lounge) – This lobby lounge specialises in dim sum and only serves light fare. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately CNY 173 per person
Airport shuttle service is offered for an extra charge of CNY 480 per vehicle (one-way. Maximum occupancy 5)
Cruise ship terminal shuttle, ferry terminal shuttle and train station pick-up services are offered for an extra charge
Local area shuttle and shopping centre shuttle services are offered for an extra charge
Children & extra beds
Rollaway beds are available for CNY 292.0 per night
Policies
On-site parties or group events are strictly prohibited.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Marco Polo Hotel Shenzhen
Marco Polo Shenzhen
Shenzhen Marco Polo
Marco Polo Shenzhen Hotel Shenzhen
Marco Polo Shenzhen Hotel
Shenzhen Marco Polo Hotel
Marco Polo Hotel Shenzhen
Shenzhen Marco Polo Hotel
Frequently asked questions
Does Crowne Plaza Shenzhen Futian, an IHG Hotel offer free cancellation for a full refund?
Yes, Crowne Plaza Shenzhen Futian, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Crowne Plaza Shenzhen Futian, an IHG Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Crowne Plaza Shenzhen Futian, an IHG Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Crowne Plaza Shenzhen Futian, an IHG Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by Crowne Plaza Shenzhen Futian, an IHG Hotel?
Yes, an airport shuttle is available. The charge is CNY 480 per vehicle one-way.
What are the check-in and check-out times at Crowne Plaza Shenzhen Futian, an IHG Hotel?
Check-in start time: 2 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Crowne Plaza Shenzhen Futian, an IHG Hotel and nearby?
Have fun with nearby activities such as hiking and practise your swing at the nearby golf course. Additional recreation on-site includes fitness classes and yoga. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness centre and a garden.
Are there restaurants at or near Crowne Plaza Shenzhen Futian, an IHG Hotel?
Yes, there are 3 on-site restaurants, featuring dim sum.
What's the area around Crowne Plaza Shenzhen Futian, an IHG Hotel like?
Crowne Plaza Shenzhen Futian, an IHG Hotel is in Futian, a short 5-minute walk from Shopping Park Station and 17 minutes' walk from Coco Park Shopping Center.
Crowne Plaza Shenzhen Futian, an IHG Hotel Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.4/10
Staff & service
8.4/10
Amenities
8.4/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
25 Nov 2024
Great hotel
Great hotel with fabulous breakfast buffet. All around 5 star experience.
Steven
Steven, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
15 Nov 2024
Vincent
Vincent, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 Nov 2024
Crowne Plaza Shenzhen
Well run establishment. Staff are helpful. They really went out of their way to help wherever they can. Compliments to management and staff.
Johan
Johan, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
23 Oct 2024
Yuan
Yuan, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 Oct 2024
Camil
Camil, 2-night business trip
Verified Hotels.com guest review
8/10 Very good
24 Sep 2024
KA KEUNG WILLIAM
KA KEUNG WILLIAM, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
17 Sep 2024
Alan Cheuk Ngai
Alan Cheuk Ngai, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 Sep 2024
Scott
Scott, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 Aug 2024
Firstly I highly rate the staff. They are polite and helpful. Fast check-in. I was in the twins bedroom, room is nice and bright, clean washroom.
MAN YEE JOANNA
MAN YEE JOANNA, 1-night trip
Verified Expedia guest review
10/10 Exceptional
5 Aug 2024
I was suprised how close this property was from the metro station and Coco Shopping Centre and bars. Great location, great staff.
Hae Sung
Hae Sung, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
2 Aug 2024
Fantastic stay - Breakfast made it!
Fantastic stay in the hotel. Great room, very comfortable, was able to control the air conditioning and one of the best hotel breakfasts that I can remember.
John
John, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Aug 2024
Fareed
Fareed, 6-night trip
Verified Hotels.com guest review
8/10 Very good
25 Jul 2024
Nice and comfortable
This is the 2nd time that i stayed here. Nice, clean and comfortable hotel. What I noticed is missing is the employees aren't well trained at the front desk and restaurant.
Rafiqul
Rafiqul, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
16 Jul 2024
Anthony
Anthony, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 Jul 2024
And the food was great all inclusive
Antonio
Antonio, 1-night trip
Verified Expedia guest review
6/10 Good
19 Jun 2024
Baltazar
Baltazar, 1-night trip
Verified Hotels.com guest review
6/10 Good
18 Jun 2024
Felicia
Felicia, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
10 Jun 2024
Excellent Option, Great Value
Great Location, clean and good size rooms, fast check inn, good service.
Humberto
Humberto, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
10 Jun 2024
Recently renovated and complete breakfast
Benjamin
Benjamin, 1-night business trip
Verified Expedia guest review
8/10 Very good
31 May 2024
Juan Pablo
Juan Pablo, 7-night business trip
Verified Hotels.com guest review
10/10 Exceptional
21 May 2024
Leo
Leo, 1-night trip
Verified Expedia guest review
10/10 Exceptional
7 May 2024
Great place.
I stay a a lot of hotels. This hotel was a great hotel. Great room, friendly staff and spacious and new. I would stay here again.
Daniel
Daniel, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
29 Apr 2024
Stay was fantastic and staff were very helpful! Thank you to the bell service boys (eg. Caesar, Benjamin etc the whole crew!) for helping me get my parcels :) really appreciate it!
esmond
esmond, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
25 Apr 2024
Property is clean and staff is nice. Always stay at Crowne Plaza in other cities. Service is consistent.