Experience the luxury of Crowne Plaza Shenzhen Futian, an IHG Hotel, where comfort and convenience blend in harmony. Located near Coco Park Shopping Center, this hotel offers a relaxing retreat with a garden, outdoor pool with sun loungers and pool umbrellas plus three on-site restaurants serving breakfast to dim sum. Previous guests have enjoyed the dry cleaning/laundry services.
Shenzhen Convention and Exhibition Center - 14 min walk - 1.2 km
Coco Park Shopping Center - 1 min drive - 1.1 km
Huanggang Border Crossing - 3 min drive - 3.2 km
Huaqiangbei - 3 min drive - 3.4 km
Window of the World - 8 min drive - 8.6 km
Getting around
Shenzhen Intl. Airport (SZX) - 32 min drive
Hong Kong International Airport (HKG) - 49 min drive
Shenzhen Station - 7 min drive
Sungang Railway Station - 9 min drive
Hong Kong Lok Ma Chau Station - 12 min drive
Futian Station - 4 min walk
Shenzhen Convention and Exhibition Center Station - 4 min walk
Shopping Park Station - 6 min walk
Airport shuttle (surcharge)
Area shuttle (surcharge)
Train station pick-up (surcharge)
Ferry terminal shuttle (surcharge)
Cruise terminal shuttle (surcharge)
Shopping center shuttle (surcharge)
Restaurants
The Brew - 2 min walk
草原拾刻·烤串(皇庭旗舰店) - 1 min walk
千芋本舖 - 6 min walk
Watami - 6 min walk
McDonald's (麦当劳) - 1 min walk
About this property
Crowne Plaza Shenzhen Futian by IHG
When you stay at Crowne Plaza Shenzhen Futian by IHG, you'll be just a 5-minute drive from Shenzhen Convention and Exhibition Center and Huanggang Border Crossing. Guests can take a dip in the outdoor pool or grab a bite to eat at MR Cafe, which is one of 3 restaurants and serves breakfast, lunch, and dinner. This luxurious hotel also features a bar/lounge, a fitness center, and a snack bar/deli. The property is just a short walk to public transportation: Futian Station is 4 minutes and Shenzhen Convention and Exhibition Center Station is 4 minutes.
At a glance
DONE
Hotel size
391 rooms
Arranged over 41 floors
DONE
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: midnight
Express check-in/out available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking on site
DONE
Transfers
Airport shuttle on request (available 24 hours)*
Train station pick-up
Cruise terminal shuttle*
Ferry terminal shuttle*
DONE
Offsite
Area shuttle*
Shopping center shuttle*
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
3 restaurants
Bar/lounge
Coffee shop
Coffee/tea in a common area
24-hour room service
Snack bar/deli
Traveling with children
Grocery/convenience store
What to do
Fitness classes
Yoga classes
Shopping
Free use of nearby fitness center
Ecotours nearby
Golf lessons nearby
Hiking/biking trails nearby
Wildlife drive nearby
Working away
24-hour business center
Meeting rooms
Computer station
Conference center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Free grocery shopping service
Hair salon
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Built in 2006
ATM/banking
Safe-deposit box at front desk
Rooftop garden
Garden
Piano
Fitness center
An outdoor pool
Vegan dining options
Vegetarian dining options
At least 10% of profits reinvested in community & sustainability
At least 80% lighting from LEDs
Comprehensive food waste policy
No plastic drinking straws
Banquet hall
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Closed captioned TV
Room amenities
Be entertained
LCD television
Premium satellite channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Pillow menu
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Shower/tub combination
Rainfall showerhead
Bidet
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Desk chair
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Energy-saving switches
Water-efficient showers only
Special features
Dining
MR Cafe - This restaurant serves breakfast, brunch, lunch, and dinner.
Carrianna Chinese Restaur - This restaurant serves lunch and dinner. Open daily.
Nishimura Japanese Restau - This restaurant serves lunch and dinner. Open daily.
Connect (Lobby Lounge) - This lobby lounge specializes in dim sum and serves light fare only. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately CNY 173 per person
Airport shuttle service is offered for an extra charge of CNY 480 per vehicle (one-way, maximum occupancy 5)
Cruise ship terminal shuttle, ferry terminal shuttle, and train station pick-up service is offered for an extra charge
Area shuttle and shopping center shuttle service is offered for an extra charge
Children & extra beds
Rollaway beds are available for CNY 292.0 per night
Policies
Onsite parties or group events are strictly prohibited.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Marco Polo Hotel Shenzhen
Marco Polo Shenzhen
Shenzhen Marco Polo
Marco Polo Shenzhen Hotel Shenzhen
Marco Polo Shenzhen Hotel
Shenzhen Marco Polo Hotel
Marco Polo Hotel Shenzhen
Shenzhen Marco Polo Hotel
Frequently asked questions
Does Crowne Plaza Shenzhen Futian by IHG offer free cancellation for a full refund?
Yes, Crowne Plaza Shenzhen Futian by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Crowne Plaza Shenzhen Futian by IHG?
Yes, there's an outdoor pool.
Are pets allowed at Crowne Plaza Shenzhen Futian by IHG?
Sorry, pets aren't allowed.
Is parking offered on site at Crowne Plaza Shenzhen Futian by IHG?
Yes, there's free self parking.
Is airport shuttle service offered by Crowne Plaza Shenzhen Futian by IHG?
Yes, an airport shuttle is available. The charge is CNY 480 per vehicle one-way.
What are the check-in and check-out times at Crowne Plaza Shenzhen Futian by IHG?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Crowne Plaza Shenzhen Futian by IHG and nearby?
Have fun with nearby activities such as hiking and practice your swing at the nearby golf course. Additional recreation onsite includes fitness classes and yoga. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center and a garden.
Are there restaurants at or near Crowne Plaza Shenzhen Futian by IHG?
Yes, there are 3 onsite restaurants, featuring dim sum.
What's the area around Crowne Plaza Shenzhen Futian by IHG like?
Crowne Plaza Shenzhen Futian by IHG is in Futian, a short 4-minute walk from Futian Station and 18 minutes' walk from Shenzhen Convention and Exhibition Center.
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Reviews
Crowne Plaza Shenzhen Futian by IHG Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
8.8
Location
8.6
Staff & service
9.0
Eco-friendliness
8.6
Property conditions & facilities
What guests liked
Breakfast was great with many choices and one of the best property breakfasts remembered. (4 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Location
Service staff
Breakfast
Reviews
10/10 Exceptional
Sep 23, 2025
Camera pulita, letto molto comodo, bella palestra e spa
Ambrogio
Ambrogio, 2-night trip
10/10 Exceptional
Jun 24, 2025
Front desk was extremely helpful and plenty of staff with strong English to help us
Efficient check in, shopping mall and massage within 5 to 8 min walking distance. The air con in my room seemed to take a while to reach the desirable temperature, though beds are comfortable in general. Staff service is commendable, especially those serving in the breakfast restaurant. Pleasant stay, will come back again.
Verified traveler
1-night trip
10/10 Exceptional
Jun 10, 2024
Excellent Option, Great Value
Great Location, clean and good size rooms, fast check inn, good service.
Humberto
Humberto, 2-night trip
8/10 Very good
Mar 29, 2025
Convenient location
The hotel is near Coco Park and many restaurants. Train stations are within walking distance, making it very convenient to travel around the city.
BIN
BIN, 7-night trip
10/10 Exceptional
Jan 4, 2025
Good location
siew
siew, 3-night trip
6/10 Good
Apr 1, 2025
Good location and fair price. Breakfast is very good, many choices for food. Very noisy at night due to club nearby.
BYUNG HO
BYUNG HO, 1-night trip
10/10 Exceptional
Jun 1, 2025
It was very convenient for walking to Futian railway station to Hong Kong.
The staff at the front desk were very friendly and worked efficiently for my registration.
Kumiko
Kumiko, 1-night trip
10/10 Exceptional
Feb 14, 2025
Great place in the middle of Futian Shenzhen
Richard
Richard, 4-night trip
8/10 Very good
Feb 26, 2025
實在的酒店,只能达四星
高级商務洒店
chun chung
chun chung, 1-night trip
10/10 Exceptional
Jul 3, 2024
員工親切,早餐豐富
Hau Yee
Hau Yee, 1-night trip
10/10 Exceptional
Jul 1, 2024
And the food was great all inclusive
Antonio
Antonio, 1-night trip
10/10 Exceptional
Nov 25, 2024
Great hotel
Great hotel with fabulous breakfast buffet. All around 5 star experience.
Steven
Steven, 2-night trip
10/10 Exceptional
Jul 22, 2024
不錯!下次再選!推薦
地點方便,服務一流
Yin Wai
Yin Wai, 1-night trip
10/10 Exceptional
Nov 22, 2024
Very convenient location, to Coco Park and other transportation. Excellent front desk service and comfortable accommodation.
Teddy
Teddy, 3-night trip
10/10 Exceptional
Dec 24, 2024
員工服務態度非常之好。交通方便附近有Coco Park。
KUOK CHI
KUOK CHI, 2-night trip
10/10 Exceptional
Aug 2, 2024
Fantastic stay - Breakfast made it!
Fantastic stay in the hotel. Great room, very comfortable, was able to control the air conditioning and one of the best hotel breakfasts that I can remember.
John
John, 1-night trip
8/10 Very good
Mar 30, 2025
The hotel and the staff are incredible, the only downside is that in the next block there are a couple of night clubs which are very noisy.
Lautaro
Lautaro, 4-night trip
10/10 Exceptional
Jan 5, 2025
已經多次入住了,一如既往的好!前台細心,有禮親切!
距離coco park 大概5-8分鐘,一直往前走就是了。
Ho Yee
Ho Yee, 1-night trip
10/10 Exceptional
Jul 3, 2023
Good location of the hotel with best staff service.
Dragon
Dragon, 1-night trip
10/10 Exceptional
Aug 12, 2024
酒店交通很方便, 近購物公園站, 附近很多食肆,泳池很乾淨.
Kelly
Kelly, 1-night trip
8/10 Very good
Dec 26, 2024
The room is nice and comfortable. The location is convenient to reach big shopping mall like CoCo Park. The area around is quiet and near the Metro…..The breakfast is good…however it’s a bit crowded.