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Hotel H12

3.0 star property
City centre hotel, steps from Royal Road

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Photo gallery for Hotel H12

Front of property
Reception
Junior Suite | 1 bedroom, hypo-allergenic bedding, desk, soundproofing
Lobby sitting area
Reception
You'll be in a fantastic location at Hotel H12, only a five-minute walk from Main Market Square and Royal Road. Also, Oskar Schindler Factory and Wawel Castle are within a short drive.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Spa
  • 24/7 front desk
  • Air conditioning
  • Parking available
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Breakfast available
  • Spa services
  • Airport shuttle
  • Train station pick-up service
  • Train station drop-off service
  • Bus station shuttle
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Front desk safe
  • Water dispenser

Feel at home (6)

  • Television
  • Daily housekeeping
  • Lift
  • Dry cleaning/laundry service
  • Off-site parking available
  • Mini fridge

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Apartment

Deluxe Apartment | 1 bedroom, hypo-allergenic bedding, desk, soundproofing

Deluxe Apartment

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
  • 43 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | 1 bedroom, hypo-allergenic bedding, desk, soundproofing

Deluxe Double or Twin Room

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 19 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 Queen Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, hypo-allergenic bedding, desk, soundproofing

Junior Suite

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

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About the area

Map
32 Swietego Tomasza, Kraków, Malopolskie, 31-014

What's nearby

  • Royal Road - 1 min walk - 0.0 km
  • Main Market Square - 5 min walk - 0.4 km
  • St. Mary's Basilica - 5 min walk - 0.4 km
  • Galeria Krakówska - 8 min walk - 0.7 km
  • Wawel Castle - 14 min walk - 1.2 km

Getting around

  • Kraków (KRK-John Paul II - Balice) - 28 min drive
  • Turowicza Station - 8 min drive
  • Kraków Łobzów Station - 14 min drive
  • Kraków Główny Station - 17 min walk
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pickup (surcharge)
  • Bus station shuttle (surcharge)

Restaurants

  • ‪House of Beer - ‬1 min walk
  • ‪Milkbar Tomasza - ‬1 min walk
  • ‪METRUM Restobistro - ‬1 min walk
  • ‪Taj - ‬1 min walk
  • ‪Wódka. Cafe-bar - ‬2 min walk

About this property

Hotel H12

You'll be in a fantastic location at Hotel H12, only a five-minute walk from Main Market Square and Royal Road. Also, Oskar Schindler Factory and Wawel Castle are within a short drive.

Languages

English, Polish

More about this property

VISIBILITY

At a glance

Hotel size

    • 29 rooms
    • Arranged over 6 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon

Special check-in instructions

    • This property offers transfers from the airport, train station and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • On-site parking is limited
    • Off-site parking nearby (PLN 120 per day; booking required)
    • Street parking available

Transfers

    • Airport shuttle on request (available 24 hours a day)*
    • Train station shuttle on request (available 24 hours a day)*
    • Bus station shuttle*

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Coffee/tea in a common area
  • Water dispenser

What to do

  • Boat tours nearby

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Television in common areas
  • Shopping centre on-site
  • Spa services

Accessibility

  • Lift
  • Lift door width (centimetres): 90
  • Accessible airport shuttle
  • Accessible bus station shuffle
  • 1 steps to reach property
ROOM

Room amenities

Be entertained

  • 112-cm Smart TV
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Mini fridge
  • Free bottled water

More

  • Daily housekeeping
  • Local maps
STAR_OUTLINE

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
MONETIZATION_ON

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately PLN 80 for adults and PLN 80 for children
  • Airport shuttle service is offered for an extra charge of PLN 110 per vehicle (one-way. Maximum occupancy 3)
  • Train station pick-up, train station drop-off and bus station shuttle services are offered for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of PLN 80 per pet, per day

Parking

  • Parking is available nearby and costs PLN 120 per day (984 ft away)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.

Also known as

Hotel H12 Hotel
Hotel H12 Kraków
Hotel H12 Hotel Kraków
HELP_OUTLINE

Frequently asked questions

Does Hotel H12 offer free cancellation for a full refund?

Yes, Hotel H12 does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel H12?

Yes, cats and dogs are welcome. There's a charge of PLN 80 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Hotel H12?

Yes. Parking spaces may be limited.

Is an airport shuttle service offered by Hotel H12?

Yes, an airport shuttle is available. The charge is PLN 110 per vehicle one-way.

What are the check-in and check-out times at Hotel H12?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.

What is there to do at Hotel H12 and nearby?

Have fun during the warmer months with activities nearby such as boat tours. Hotel H12 also has spa services.

What's the area around Hotel H12 like?

Hotel H12 is in Kraków Old Town, a short 4-minute walk from Main Market Square and 15 minutes' walk from Wawel Castle.

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Hotel H12 Reviews

Reviews

9.6

Exceptional

10/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Service staff
Location
Room

What guests liked

  • Breakfast was consistently well-stocked and offered a variety of tasty and well-presented options. (7 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

Great city centre location Clean and big rooms Nice size beds
2-night trip

10/10

Great location, friendly staff
4-night trip

10/10

Very nice stay in the old town, right near all the action but enough removed to be able to have windows open at night (sort of). Breakfast was great and international. Very accommodating front desk, including lunchboxes since we left for a trip very early. Room servicing was always done early. Beds only had a comforter which was hot on these rare summery days, but the room had sufficient A/C. Bathroom was fine, minimal with liquid soap/shampoo combo. All in all, a very good stay!
3-night trip

8/10

Everything was great
1-night trip

10/10

Great hotel, close to the Christmas market and many other attractions in Krakow. Would definitely stay here again if ever visiting the city.
3-night trip

10/10

Thoroughly enjoyable
6-night trip

6/10

staff was so kind but the noise from drunk ppl outside of the hotel was horrible.
1-night trip

8/10

Great location in Old town and convenient to the train station also.
2-night trip

10/10

A well located property 2 minutes away from the main square but away from the noise. A definite recommendation
3-night trip

10/10

Great location minutes from the Old Town and short walk to Krakow main station for easy transfer from the airport.
2-night trip

10/10

Wonderful stay. Perfect location, very clean, and a lovely breakfast each morning. Highly recommend!
2-night trip

10/10

Wonderful boutique hotel with 20 rooms in an excellent part of the city located near all the restaurants in the world - staff provided extra pillows and arranged a staff driver to take us to the airport at 4:30 - very helpful
3-night trip

10/10

Beautiful hotel located in Old Town Krakow. The rooms were modern and clean, breakfast was most than I expected and they conveniently allowed me to store my luggage while I toured around the city.
1-night trip

10/10

This was the nicest hotel breakfast I’ve ever had in my life. There was even champagne for the mimosas. The staff was excellent.
3-night trip

10/10

We stayed at Hotel H12 for 4 nights at the end of our trip, which was wonderful. The location was very convenient. The hotel was clean, bright, and comfortable. The staff was very helpful and friendly. Breakfast was amazing. I would recommend this hotel and stay here again!
4-night trip

10/10

Bed was not comfortable. Bed had a hump in the middle and slanted on both sides
3-night trip

10/10

Very good position excellent staff the only downside was if you opened the windows on the street side there was people all night making noise
2-night trip

10/10

Wonderful centrally located hotel 5 minutes walk to the market square .. Staff very helpful and friendly would definitely staff here again
3-night trip

10/10

Brilliant little hotel, clean, friendly and helpful receptionists at the front desk. Restaurant for breakfast is small, no windows but a very good selection of food and drink to suit all needs. Just a small seating area in reception with free, tea, coffee and water all day, if you want alcohol you can ask for a drink from behind reception…. I believe, we didn’t. The rooms were nice with plenty of wardrobe space, bathrooms had a good size shower, no bath, just one pillow but I guess could have asked for another, tea and coffee in rooms and water topped up everyday. This is a wonderful hotel in a fantastic location to the main squares by foot literally in 6 minutes and airport is approx 25 minutes by taxi. Would recommend and would definately go back! We only stayed for 3 nights.
3-night trip

10/10

The location of the hotel is wonderfull! Very close to the old city.Plenty of cafes and restaurants nearby.We love specially the roof cafe at the music academy .The hotel staff was very nice and always ready to help us
5-night trip

10/10

Veldig bra plassering, litt harde senger, ellers alt utmerket.
4-night trip

10/10

Very pleasant hotel, friendly staff, very very clean. We loved it instantly. Our room had an amazing view on the old fashioned sw.Tomasza street. Only 3 minutes walk to the main square. Very good and cheap milkbar few meters away too. Can’t fault anything at all. After our check out We have received nice little parcel with apples :). Next time we come to Krakow we will definitely book the same hotel. Perfect.
4-night trip

10/10

Mycket bra boende. Nära till mycket
4-night trip

8/10

Super langhelg i vakre Krakow. Hotellets beliggenhet var super. Rommene var bra - vi hadde junior suite og barnebarna elsket badekar på rommet. 3 minutter opp til torget. Helt perfekt. Lite minus for frokosten, mest fordi vi er bortskjemte nordmenn med hotell frokoster som er overdådige.
3-night trip

8/10

2-night trip