Cancun, Quintana Roo (CUN-Cancun Intl.) - 46.6 miles/75 km
Airport shuttle (surcharge)
Area shuttle (surcharge)
Restaurants
El Ñañas - 2 min walk
Salma - 7 min walk
Capitancapitan - 6 min walk
Mandarina - 4 min walk
Roots - 6 min walk
About this property
Ser Casasandra Boutique Hotel
Placing you just steps from Holbox Beach, Ser Casasandra Boutique Hotel offers a private beach where you can enjoy beach umbrellas, beachside drinks and sunloungers. Guests in the mood for pampering can indulge in deep-tissue massages, facials and aromatherapy, and the outdoor pool provides fun for everyone. Esencia serves breakfast, lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, a poolside bar and a snack bar/deli. Fellow travellers say great things about the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
18 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 11 PM
Express check-in available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Minimum Spring Break check-in age is 18
Children
Babysitting*
Pets
Pets not allowed
Internet
Free WiFi in public areas
Parking
No on-site parking
Transfers
Airport shuttle on request (during limited hours)*
Off-site
Area shuttle within 200 km*
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 7:00 AM–11:00 AM
2 bars/lounges
Restaurant
Beach bar
Poolside bar
Barbecue grills
Private picnics
Room service
Snack bar/deli
Travelling with children
Babysitting (surcharge)
What to do
On a private beach
Ecotours nearby
Hiking/biking trails nearby
Horse riding nearby
Kayaking nearby
Snorkelling nearby
Scooter/moped hire nearby
Working away
Co-working spaces
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Laundry facilities
Wedding services
Multilingual staff
Porter/bellhop
Free bike hire
Beach sunloungers
Beach towels
Beach umbrellas
Pool loungers
Pool umbrellas
Romance packages
Facilities
6 buildings/towers
Built in 2003
Safe-deposit box at front desk
Garden
Terrace
Library
Mosquito nets
An outdoor pool
Art gallery on-site
Designer shops on-site
Spa services
Massage/treatment rooms
Beaux Arts architecture
Room amenities
Home comfort
Air conditioning (climate-controlled)
Ceiling fan
Free stocked minibar
Espresso maker
Dressing gowns
Iron/ironing board (on request)
Window screens
Sleep well
Down duvet
Blackout curtains
Turndown service
Premium bedding
Pillow-top mattress
Free cot/infant bed
What to enjoy
Balcony
Individually furnished and decorated
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Designer toiletries
Hairdryer
Towels
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Access via exterior corridors
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services, featuring outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Dining
Esencia – This fine-dining restaurant serves breakfast, lunch and dinner.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: MXN 48.86 per accommodation, per night
Resort fee: MXN 336.77 per accommodation, per night
Optional extras
Continental breakfast is offered for an extra charge of approximately MXN 270 for adults and MXN 270 for children
Airport shuttle service is offered for an extra charge
Local area shuttle service is offered for an extra charge
Children & extra beds
Babysitting is available for an extra charge
Pool, spa, & gym (if applicable)
Pool access available from 9 AM to 6 PM
Policies
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Also known as
Boutique Hotel CasaSandra
CasaSandra
CasaSandra Boutique
CasaSandra Boutique Hotel
CasaSandra Boutique Hotel Isla Holbox
CasaSandra Boutique Isla Holbox
CasaSandra Hotel
CasaSandra Hotel Boutique
Hotel CasaSandra
Ser Casasandra Boutique
CasaSandra Boutique Hotel
Ser Casasandra Boutique Hotel Hotel
Ser Casasandra Boutique Hotel Isla Holbox
Ser Casasandra Boutique Hotel Hotel Isla Holbox
Frequently asked questions
Does Ser Casasandra Boutique Hotel offer free cancellation for a full refund?
Yes, Ser Casasandra Boutique Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Ser Casasandra Boutique Hotel?
Yes, there's an outdoor pool. Guests have pool access from 9 AM to 6 PM.
Are pets allowed at Ser Casasandra Boutique Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Ser Casasandra Boutique Hotel?
Sorry, there's no on-site parking at Ser Casasandra Boutique Hotel.
Is an airport shuttle service offered by Ser Casasandra Boutique Hotel?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Ser Casasandra Boutique Hotel?
Check-in start time: 3 PM; check-in end time: 11 PM. Check-out time is noon. Express check-in is available.
What is there to do at Ser Casasandra Boutique Hotel and nearby?
Have fun during the warmer months with activities such as cycling. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include 2 bars and a private beach. Ser Casasandra Boutique Hotel also has spa services and a garden.
Are there restaurants at or near Ser Casasandra Boutique Hotel?
Yes, there's an on-site restaurant, Esencia.
Does Ser Casasandra Boutique Hotel have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Ser Casasandra Boutique Hotel like?
Ser Casasandra Boutique Hotel is on Holbox Beach, a short 7-minute walk from Holbox Letters and 14 minutes' walk from Holbox Ferry.
Ser Casasandra Boutique Hotel Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
9.2/10
Amenities
9.2/10
Property conditions & facilities
9.6/10
Eco-friendliness
Reviews
10/10 Exceptional
17 Jul 2024
The best place to disconnect and reconnect!! The attention level was beyond expectations!! Definitely coming back!!
Ana
Ana, 5-night trip
Verified Expedia guest review
10/10 Exceptional
10 Feb 2024
A boutique gem on this island
We had an amazing stay here, even in spite of some terrible weather the second half of our stay. The staff was amazing and attentive, they kept the restaurant open even with a storm and flooding happening in the area. They truly went above and beyond. The restaurant is a gem on this island. Room was excellent and clean.
Verified traveller
4-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 Jan 2024
This resort is a lovely and serene paradise on the beautiful beaches of Holbox. It’s quiet, clean and beautiful with extra touches like incense in the rooms and fresh flowers. The staff were so caring and sweet…they were full of recommendations and were unfailingly polite and helpful. Excellent location just outside of the hustle/bustle but still walking distance to everything. Just perfect.
Nancy
Nancy, 4-night trip
Verified Expedia guest review
10/10 Exceptional
5 Dec 2023
Great place for relax. Excellent service, one of the best restaurants on the island.
John
John, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
21 Nov 2023
Loved our 8 night stay
Great room Fantastic service and food plus location on beach and 10 mins walk into Holbox is really good
Christopher
Christopher, 6-night trip
Verified Hotels.com guest review
8/10 Very good
19 Sep 2023
The staff is exceptional
Jeffrey
Jeffrey, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
6 Jul 2023
Excellent place , great service !
Lizbeth
Lizbeth, 2-night trip
Verified Expedia guest review
4/10 Fair
5 Jul 2023
We booked a ocean view. Don’t waste your money. The palm trees block most of the view. Suite #3 is the only one with a view. Property is very overpriced and overrated. The main dining area for dinner is very expensive for what it is. Very small portions. The food at the beach was very good. Service at the tables (beach) was good but to get service at the beach front lounge chairs is horrible. Good luck getting towels before noon. I had to go to the lobby to get the towels and was told there was no service till noon. I’ve had better service at the beach in a 2 or 4 star hotel. They don’t fumigate around the pool area and we where torn up by the mosquitoes.
Philip
Verified Expedia guest review
10/10 Exceptional
12 Jun 2023
Holbox tranquility - Perfect!
Pure tranquility with outstanding, friendly service staff. The villas and the grounds are pictuesque and very inviting. We had a wonderful stay and did not want to leave.
Tiffany
Tiffany, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Jun 2023
Franklin
Franklin, 4-night trip
Verified Expedia guest review
10/10 Exceptional
21 May 2023
Benjamin
Benjamin, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 May 2023
This by far was one of the best places I have ever stayed. The ambiance was so chill and the service was top notch. The hotel itself is like a picture from am architecture magazine. Every detail to perfection. I can’t say enough about the staff and manager - just over the top helpful and kind. And I loved the location on the Island - just perfect. You can walk downtown but far enough away from the bar scene. My husband and I are so grateful for our time there. Perfect in every way.
Mauricio
Mauricio, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
29 Jan 2023
Beautiful property and exceptional service.
Rheannon
Rheannon, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
15 Jan 2023
Pristine installations, delicious food and drinks, excellent location and the most professional and kind staff will make your stay a memorable one!! Definitely returning soon!
Marcela
Verified Expedia guest review
10/10 Exceptional
14 Jan 2023
Beautiful hotel, excellent staff. Will be back soon!
Marcela
Verified Expedia guest review
10/10 Exceptional
1 Sep 2022
maria
maria, 1-night trip
Verified Expedia guest review
10/10 Exceptional
9 Aug 2022
Rodolfo
Rodolfo, 4-night trip
Verified Expedia guest review
4/10 Fair
5 Jun 2022
Over priced and extremely rude management staff.
Laura
Laura, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
21 May 2022
Andrea
Andrea, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 May 2022
A Dream of an Escape
A gorgeous oasis with thoughtful design elements, kind and hospitable staff, and superb location. We will hope to return some time in the near future.
Erica
Erica, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 Apr 2022
Stay here every time we go to Holbox. Amazing food, amazing staff, and wonderful accommodations.
AARON P
AARON P, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
10 Dec 2021
Paradise on earth
Amazing!!! Everyone goes above and beyond to make sure you have everything you need, be it recommendations to local spots, breakfast in bed or just a bottle of water. We celebrated my wife’s birthday and they could have not made it more special with a private set up on the beach, do not miss the tasting menu if you are staying here! Only negative is the construction but understand renovations need to take place at sometime.
Santiago
Santiago, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 Aug 2021
Maricela
Maricela, 1-night trip
Verified Orbitz guest review
10/10 Exceptional
8 Aug 2021
Our stay at CasaSandra was marvelous!! We didn't want to leave! The people and service are wonderful! Best hotel in Holbox! Dreamy property and beaches! They really went above and beyond for us in every thing we may have needed! Can't wait to return!
Verified traveller
3-night romance trip
Verified Expedia guest review
10/10 Exceptional
15 Jul 2021
Attentive staff who were very helpful and beautiful grounds and location