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NH Collection Andorra Palome

4.0 star property
Arinsal hotel with restaurant and bar/lounge

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Photo gallery for NH Collection Andorra Palome

Restaurant
Reception
Junior Suite | Minibar, in-room safe, soundproofing, bed sheets
Superior Room, Terrace | Minibar, in-room safe, soundproofing, bed sheets
Exterior
NH Collection Andorra Palome puts you within a 10-minute drive of Caldea Spa. After visiting the fitness centre for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other features include a terrace and a garden.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Electric vehicle charging point
  • Ski facilities
  • Non-smoking
  • Gym
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Ski storage
  • Fitness centre
  • Self parking
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Water dispenser
  • Self-serve laundry

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is Rp1.715.781
Rp1.870.018 total
includes taxes & fees
1 Jun - 2 Jun

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, soundproofing, bed sheets

Junior Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Separate bedroom
Shower/bath combination
Eco-friendly toiletries
Hairdryer
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (View)

Suite (View) | Minibar, in-room safe, soundproofing, bed sheets

Suite (View)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Separate bedroom
Eco-friendly toiletries
Private bathroom
Hairdryer
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room | Minibar, in-room safe, soundproofing, bed sheets

Superior Room

Highlights

Soundproofed
Air conditioning
LED TV
Eco-friendly toiletries
Private bathroom
Hairdryer
Electric kettle
Eco-friendly cleaning supplies
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, Terrace

Superior Room, Terrace | Minibar, in-room safe, soundproofing, bed sheets

Superior Room, Terrace

Highlights

Soundproofed
Air conditioning
LED TV
Eco-friendly toiletries
Private bathroom
Hairdryer
Electric kettle
Eco-friendly cleaning supplies
  • Mountain view
  • 23.37 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room (View)

Premium Room (View) | Minibar, in-room safe, soundproofing, bed sheets

Premium Room (View)

Highlights

Soundproofed
Air conditioning
LED TV
Eco-friendly toiletries
Private bathroom
Hairdryer
Electric kettle
Eco-friendly cleaning supplies
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

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8.6 out of 10, Excellent, 92 reviews
The price is Rp1.586.972
Rp1.774.109 total
includes taxes & fees
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About the area

Map
Crta. d'Arinsal s/n, AD400 Erts, Arinsal, La Massana, AD400

What's nearby

  • Vallnord Ski Area - 3 min drive - 2.8 km
  • Arinsal Ski Lift - 3 min drive - 3.1 km
  • Pal-Arinsal Ski Resort - 8 min drive - 8.3 km
  • Caldea Spa - 10 min drive - 9.1 km
  • Pyrenees Andorra Shopping Centre - 10 min drive - 9.2 km

Getting around

  • La Seu d'Urgell (LEU) - 59 min drive
  • Blagnac Airport (TLS) - 171 min drive
  • Barcelona El Prat Airport (BCN) - 179 min drive
  • L'Hospitalet-pres-l'Andorre Station - 62 min drive
  • Porté-Puymorens Station - 64 min drive
  • Burton's Station - 66 min drive

Restaurants

  • ‪RESTAURANTE ANDREA - ‬3 min drive
  • ‪Borda De L'avi - ‬2 min drive
  • ‪Factory Arinsal - ‬12 min walk
  • ‪Cafe Don Piacere - ‬3 min drive
  • ‪Pizzeria Angelo - ‬3 min drive

About this property

NH Collection Andorra Palome

NH Collection Andorra Palome puts you within a 10-minute drive of Caldea Spa. After visiting the fitness centre for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other features include a terrace and a garden.

Languages

Catalan, English, French, Spanish

At a glance

DONE

Hotel size

    • 34 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Uncovered on-site self-parking (EUR 15 per day)
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Water dispenser

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski storage

Facilities

  • 1 building/tower
  • Built in 2008
  • Garden
  • Terrace
  • Television in common areas
  • Fitness centre
  • At least 80% of food locally sourced
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Lift
  • Wheelchair-accessible path to lift

Room amenities

Be entertained

  • 40-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Phone

Food and drink

  • Reusable coffee/tea filters

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only

Special features

Dining

ÉMO – On-site restaurant.
Bar – On-site bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.09 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 18 to 22 per person

Parking

  • Uncovered self-parking costs EUR 15 per day

Policies

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, Discover, Diners Club, Union Pay

Also known as

NH Collection Andorra Palome Hotel
NH Collection Andorra Palome Arinsal
NH Collection Andorra Palome Hotel Arinsal

Frequently asked questions

Does NH Collection Andorra Palome offer free cancellation for a full refund?

Yes, NH Collection Andorra Palome does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at NH Collection Andorra Palome?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at NH Collection Andorra Palome?

Yes. Self-parking costs EUR 15 per day. Electric car charging is available.

What are the check-in and check-out times at NH Collection Andorra Palome?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.

What is there to do at NH Collection Andorra Palome and nearby?

NH Collection Andorra Palome has a fitness centre and a garden.

Are there restaurants at or near NH Collection Andorra Palome?

Yes, there's an on-site restaurant, ÉMO.

What's the area around NH Collection Andorra Palome like?

NH Collection Andorra Palome is a short 13-minute walk from Els Orriols Ski Lift and 13 minutes' walk from Comapedrosa Highlands Trail.

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NH Collection Andorra Palome Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Very good

lovely breakfast buffet
Alan, 4-night trip

10/10 Exceptional

Excellent
Joel, 1-night trip

10/10 Exceptional

Magical Stay

Our stay was magical! Our room had the most amazing view of a lake outlined with snow. We were able to enjoy the view from the bed. The room and hotel were very clean. We enjoyed the breakfast which was a varied, delicious spread of the local cuisine.
Marilys, 1-night trip

10/10 Exceptional

Great location

Receptionist was just lovely and very helpful.
Hugh, 1-night trip

4/10 Fair

Awful
Ariel, 1-night trip

10/10 Exceptional

Exceeded our expectations!

We truly can’t complain—NH Collection was an outstanding experience! The staff was incredibly welcoming and attentive, making us feel right at home from the moment we arrived. The hotel itself is beautifully designed, with elegant interiors and top-notch facilities that add to the luxurious ambiance. Initially, we had booked a stay at the neighboring Sant Grant, but unfortunately, it was such a disappointment that we had to leave. Despite both hotels being rated four stars, the difference in quality, service, and overall experience was like night and day. NH Collection completely turned our trip around, and we couldn’t be happier with our choice. Highly recommended for anyone looking for a refined and comfortable stay!
Shiva, 5-night trip

10/10 Exceptional

Everything was perfect.
Angeliani, 2-night trip

10/10 Exceptional

I really enjoyed my stay at the Palome. The room was clean and comfortable and the bed was superb. I had a great nights sleep. The staff were also very friendly and helpful. I would definitely stay here again.
Mark, 1-night trip

10/10 Exceptional

Exceptional staff

Exceptional staff. Extremely helpful and friendly. Lovely hotel with very good location.
John, 2-night trip

10/10 Exceptional

Great value for the quality. Very clean and pleasant rooms. Parking is additional $ but you can park for free on the street.
Alexander, 1-night trip

6/10 Good

Great b'fast. There is just some kind of 'soul' missing in the hotel. It lacks atmosphere. Staff are helpful but a couple of minor issues suggested lack of attention to detail (shower gel container empty, which I found out while in the shower, another time I was naked and about to run a bath when I noticed the plug was missing). Also there is a smell which I have noticed on both trips. I think it's due to poor enforcement of no smoking rules. Bed very comfortable. Ski lockers didn't seem to be heated. Cold wet boots in the morning are no fun.
James, 7-night trip

8/10 Very good

They charge the parking separately and its not cheap
Rocío, 3-night trip

10/10 Exceptional

la verdad la entrada fue fantástica, el recepcionista fabulosos
2-night trip

10/10 Exceptional

Francesc, 1-night trip

8/10 Very good

Miquel, 2-night trip

10/10 Exceptional

Hinta/ Laatusuhde 10+

Yksi parhaista hotelli kokemuksista. Palvelu oli erinomaista, henkilökunta ystävällistä ja kaikki toimii. Erinomainen aamupala/ illallinen ravintolassa.
Mikko, 6-night trip

8/10 Very good

Bon rapport qualité prix
Icram, 1-night trip

10/10 Exceptional

Muy recomendado

Muy buena estadia Personal muy amable y profesional
Maria P, 5-night trip

10/10 Exceptional

Hotel maravilhoso

Hotel incrível ! Adorei tudo ! Super indico
VLADEMIR, 2-night trip

8/10 Very good

Alvaro Manuel, 2-night trip

8/10 Very good

Ramon, 1-night trip

8/10 Very good

bonita suite
Jorge, 1-night trip

10/10 Exceptional

Neus, 1-night trip

10/10 Exceptional

Excelente habitación, excelente restaurante, y servicio maravilloso. Está junto a un arroyo, y en la noche en la terraza se disfruta la vegetación y el sonido del agua.
MANUEL HECTOR, 2-night trip

10/10 Exceptional

Para repetir

Una gran suite moderna con un buen colchón y vistas al río y a la montaña. Ducha y bañera de hidromasaje en un amplio baño. Si abres ligeramente la ventana puedes dormir con el sonido del Río. Una gozada.
Sergio, 1-night trip