6/10 Good
20 Oct 2024
The view is phenomenal. Breathtaking. This is the silver lining. The property and its facilities are very outdated. The pool was dirty and the layout mats were not cleaned. The TV in my room looked like it was from the 90’s and the mini fridge was on its last leg. The bathtub also floods the floor when it is drained. There is a drain on the floor, so they must know it does that. I found it unsanitary. The sink looked beautiful, but the underneath shelving was dusty and filled with dead gnats. There were also living gnats around the room throughout my stay. On the sink itself, looked like it was caked with grime where it was attached to.The restaurant is beautiful and the outdoor seating is wonderful. The food was wonderful, but way too expensive. Some of the staff were kind and accommodating, others could be rude and disinterested at times. Some of the hotel staff could be pushy towards signing up with their activities or cab services. Also, the main waiter was overly friendly with me and another woman. At first I thought maybe his personality was just a little over-zealous but now think it was borderline sexual harassment. I told him I had a boyfriend a few times and he still continued to wink at me and touch the back of my arm. I felt very uncomfortable and offended. I didn’t eat at the restaurant the last few nights because I didn’t want to interact with him. If I were to give feedback to hotel: update the rooms and hotel, fire perverted waiter, & lower price of food.
Jaclyn
Jaclyn, 6-night trip
Verified Expedia guest review
