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Krystal Grand Puerto Vallarta All Inclusive

4.5 star property
Puerto Vallarta beachfront hotel with spa, beach bar

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Photo gallery for Krystal Grand Puerto Vallarta All Inclusive

4 restaurants, breakfast, lunch served; local and international cuisine
Aerial view
Lobby
2 bars/lounges, beach bar
2 bars/lounges, beach bar
Overlooking the ocean, Krystal Grand Puerto Vallarta All Inclusive offers a haven for relaxation. Unwind with beachfront dining, unwind at one of the 4 outdoor pools or indoor pool and enjoy shopping on site. With reflexology treatments and kids' meals available, this hotel caters to all ages.

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • Connecting rooms available
  • Childcare
  • Bar
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 4 restaurants and 2 bars/lounges
  • Full-service spa
  • 4 outdoor pools and indoor pool
  • Free children's club
  • Free supervised childcare
  • Free beach cabanas
  • Free beach club on site
  • Beach umbrellas
  • Beach sunloungers
  • Beach towels

For families (6)

  • Babysitting services
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Connecting/adjoining rooms available
  • Premium TV channels
The current price is Rp3.808.107
Rp4.569.727 total
includes taxes & fees
7 May - 8 May

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Deluxe Resort View Double

Deluxe Resort View Double | Free minibar, in-room safe, laptop workspace, blackout curtains

Deluxe Resort View Double

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Ceiling fan
Blackout curtains
Hairdryer
  • Resort view
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Jr. Suite Hacienda Double

Free minibar, in-room safe, laptop workspace, blackout curtains

Jr. Suite Hacienda Double

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Ceiling fan
Blackout curtains
Hairdryer
  • 40 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Jr. Suite Jacuzzi King

Free minibar, in-room safe, laptop workspace, blackout curtains

Jr. Suite Jacuzzi King

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Ceiling fan
Blackout curtains
Hairdryer
  • Partial ocean view
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Partial Ocean view Double

Deluxe Partial Ocean view Double | Free minibar, in-room safe, laptop workspace, blackout curtains

Deluxe Partial Ocean view Double

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Ceiling fan
Blackout curtains
Hairdryer
  • Partial ocean view
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Jr. Suite Jacuzzi Double

Free minibar, in-room safe, laptop workspace, blackout curtains

Jr. Suite Jacuzzi Double

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Ceiling fan
Blackout curtains
Hairdryer
  • Partial ocean view
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Jr. Suite Balcony Double

Jr. Suite Balcony Double | Free minibar, in-room safe, laptop workspace, blackout curtains

Jr. Suite Balcony Double

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Ceiling fan
Blackout curtains
Hairdryer
  • Partial ocean view
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Resort View King

Deluxe Resort View King | Free minibar, in-room safe, laptop workspace, blackout curtains

Deluxe Resort View King

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Ceiling fan
Blackout curtains
Hairdryer
  • Resort view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Partial Ocean View King

Deluxe Partial Ocean View King | Free minibar, in-room safe, laptop workspace, blackout curtains

Deluxe Partial Ocean View King

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Ceiling fan
Blackout curtains
Hairdryer
  • Partial sea view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean View Double

Deluxe Ocean View Double | Free minibar, in-room safe, laptop workspace, blackout curtains

Deluxe Ocean View Double

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Ceiling fan
Blackout curtains
Hairdryer
  • Sea view
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Jr. Suite Balcony King

Jr. Suite Balcony King | Free minibar, in-room safe, laptop workspace, blackout curtains

Jr. Suite Balcony King

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Ceiling fan
Blackout curtains
Hairdryer
  • Partial ocean view
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Jr. Suite Hacienda King

Free minibar, in-room safe, laptop workspace, blackout curtains

Jr. Suite Hacienda King

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Ceiling fan
Blackout curtains
Hairdryer
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean View King

Deluxe Ocean View King | Free minibar, in-room safe, laptop workspace, blackout curtains

Deluxe Ocean View King

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Ceiling fan
Blackout curtains
Hairdryer
  • Sea view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

3 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers

Krystal Grand Nuevo Vallarta – All Inclusive

  • Pool
  • Free breakfast
  • Spa
  • Free parking
8.0 out of 10, Very good, 1,154 reviews
The price is Rp4.306.415
Rp5.210.762 total
includes taxes & fees
5 May - 6 May
Krystal Grand Nuevo Vallarta – All Inclusive
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About the area

Map
136 Avenida de las Garzas, Puerto Vallarta, Jal, 48333

What's nearby

  • Centro Internacional de Convenciones de Puerto Vallarta - 7 min drive - 4.0 km
  • Vista Vallarta Club de Golf - 7 min drive - 3.4 km
  • La Isla - 11 min drive - 8.4 km
  • Cruise Ship Terminal - 11 min drive - 7.8 km
  • Malecon - 14 min drive - 11.5 km

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 17 min drive

Restaurants

  • ‪La Tienda Grande - ‬5 min drive
  • ‪Taqueria Gay - ‬5 min drive
  • ‪La Calle - ‬3 min drive
  • ‪Cafe Bohemio - ‬4 min drive
  • ‪Aloha Puerto Vallarta - ‬7 min drive

About this property

Krystal Grand Puerto Vallarta All Inclusive

At Krystal Grand Puerto Vallarta All Inclusive, you can spend time at the beach enjoying free cabanas, beach umbrellas and beach massages, plus you'll be within a 15-minute drive of Cruise Ship Terminal. There's plenty of fun with the 4 outdoor pools and indoor pool, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, reflexology and manicures and pedicures. Sea Fire, one of 4 restaurants, serves local and international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, a free kid's club and a beach bar. Fellow travellers love the helpful staff.

All-inclusive

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 451 rooms
DONE

Arriving/Leaving

    • Check-in time starts at 4:00 PM
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
    • Babysitting
    • Free supervised childcare
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free Wi-Fi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Covered on-site valet parking (MXN 55 per night; includes in/out privileges)
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • 4 restaurants
  • 2 bars/lounges
  • Beach bar
  • Coffee shop
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Children's menu
  • Children's games
  • Toys
  • Beach toys
  • Art supplies
  • Children's books

What to do

  • On the beach
  • Free beach club
  • Beach volleyball
  • Shopping

Working away

  • Business centre
  • 7 meeting rooms
  • Computer station
  • Co-working spaces
  • Conference centre (11141 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach cabanas
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Romance packages

Facilities

  • ATM/banking
  • Garden
  • Communal living room
  • 4 outdoor pools
  • An indoor pool
  • Arcade/games room
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Lift
  • Lift door width (centimetres): 100
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 100
  • Wheelchairs available on site
  • Lever door handles
  • Well-lit path to entrance

Room amenities

Be entertained

  • 32-inch LED TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Slippers
  • Children's slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout curtains
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Complimentary wireless Internet access (speed of 25+ Mbps)
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Chef
  • Free bottled water
  • High chair

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Mobile key entry
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

The on-site spa has 5 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Sea Fire – This beachfront buffet restaurant specialises in local and international cuisine and serves breakfast, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
Le Délice – Overlooking the garden, this restaurant specialises in French cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Il Formaggio – This beach restaurant specialises in Italian cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required. Open daily.
Fogo – Overlooking the garden, this restaurant specialises in Brazilian cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required. Open daily.
O' West – This poolside bar specialises in local and international cuisine and only serves lunch. Open daily.

Fees & policies

Children & extra beds

  • In-room babysitting is available for an extra charge

Parking

  • Covered valet parking costs MXN 55 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 9:00 PM
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Krystal Altitud Vallarta AIl Inclusive
Krystal Altitude Vallarta AIl Inclusive
Krystal Grand Altitude Pto. Vallarta AI
Krystal Grand Puerto Vallarta All Inclusive Hotel
Krystal Grand Altitude Puerto Vallarta AIl Inclusive
Krystal Grand Puerto Vallarta All Inclusive Puerto Vallarta

Frequently asked questions

Does Krystal Grand Puerto Vallarta All Inclusive offer free cancellation for a full refund?

Yes, Krystal Grand Puerto Vallarta All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Krystal Grand Puerto Vallarta All Inclusive?

Yes, there are 4 outdoor pools, an indoor pool and a children's pool. Guests have pool access from 7:00 AM to 9:00 PM.

Are pets allowed at Krystal Grand Puerto Vallarta All Inclusive?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Krystal Grand Puerto Vallarta All Inclusive?

Yes. Valet parking costs MXN 55 per night.

What are the check-in and check-out times at Krystal Grand Puerto Vallarta All Inclusive?

You can check in starting at 4:00 PM. Check-out time is 11:00 AM.

Is there an on-site casino at Krystal Grand Puerto Vallarta All Inclusive?

No, this hotel doesn't have a casino, but Winclub Casino Platinum (10-min drive) and Vallarta Casino (10-min drive) are both nearby.

What is there to do at Krystal Grand Puerto Vallarta All Inclusive and nearby?

Have fun during the warmer months with activities such as volleyball. Additional recreation nearby includes casino gaming. Indulge in a treatment at the spa and enjoy a swim in one of the 4 outdoor swimming pools. Krystal Grand Puerto Vallarta All Inclusive also has 2 bars and an indoor pool, as well as an arcade and a garden.

Are there restaurants at or near Krystal Grand Puerto Vallarta All Inclusive?

Yes, there are 4 on-site restaurants, featuring al fresco dining, local and international cuisine and garden views.

Does Krystal Grand Puerto Vallarta All Inclusive have any outdoor private spaces?

Yes, every room features a balcony.

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Krystal Grand Puerto Vallarta All Inclusive Reviews

Reviews

7.6

Good

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Popular mentions

Food
Service staff
Room
Buffets
Restaurant
Drinks
Entertainment
Booking
Family friendly
Water

Reviews

8/10 Very good

Food was great great service from bartenders.
Leonard, 7-night trip

4/10 Fair

I was given a room with a construction view and I payed for a pool view , after the switch us they gave us a
Rosalio, 3-night trip

10/10 Exceptional

I was very happy there and I’ll definitely be back
Pedro, 6-night trip

8/10 Very good

Nice rooms. Good service. Food could be btter
Debra, 10-night trip

10/10 Exceptional

Great time
Townsend, 3-night trip

4/10 Fair

The facility had restricted areas and dinner to available
Teresa, 1-night trip

8/10 Very good

Food variety, nice view of the ocean.
Arturo, 3-night trip

10/10 Exceptional

The staff is amazing. Daniel, Francisco, Marisol, Guillermo are the best.
Nicholas, 6-night trip

10/10 Exceptional

Excellence
FERNANDO, 2-night trip

10/10 Exceptional

Staff is so supportive, loved staying here 10/10
Angelina Victoria, 4-night trip

8/10 Very good

The staff were very friendly, resort felt safe. The buffet needs more options.
Sareth, 5-night trip

8/10 Very good

I loved the hacienda for adults only
ruby, 4-night trip

10/10 Exceptional

I really like it there
humberto, 3-night trip

2/10 Poor

I don’t suggest this place at all. Worst experience in puerto Vallarta. Only reason we stayed was we were attending a wedding here.
Victoria, 6-night trip

10/10 Exceptional

Staff at this resort were very friendly and provide awesome services. Transportation was easy accessible with their taxis. Getting to the city was fun & easy. We actually rented uber to get to the city. They had multiple restaurants & souvenirs shops. Just overall a great & memorable experience at this resort.
Dianne, 5-night trip

10/10 Exceptional

This was a wonderful place. It was our second visit and not disappointed. Well be back. Food was excellent and staff was wonderful.
MITRA, 7-night trip

2/10 Poor

In one word. Trash
Ofir, 7-night trip

2/10 Poor

I would like a representative to call me. My stay was unacceptable
Galit, 4-night trip

2/10 Poor

Bed was dirty
Coco, 1-night trip

10/10 Exceptional

Perfect
Erick, 2-night trip

8/10 Very good

It was a nice stay
amy jo, 7-night trip

4/10 Fair

Overall the whole hotel was dirty and in bad conditions, most of the time the hotel feels dirty, there is poop in some places, the ceiling is leaking in the lobby, and most of the time the staff in management are mean and they are not really helpful sometimes the staff just ignored my questions, the only good staff are the waitresses, most are really friendly and attentive, the food is ok nothing out of this world, and sometimes flies would step on the desserts and breads
Gael, 4-night trip

6/10 Good

It was Okay’ only. Front desk agent was not very cooperative or helpful. Rooms were not family friendly as there was no door in the restroom and shower. Broken AC since the room temperature never went below 28 degree Celsius during our 5 days stay. All inclusive food and beverages were too mediocre and repetitive. Only the good thing about this Resort is it’s right to next to the beach. Thats it !
Sunil, 5-night trip

4/10 Fair

The first room we received had black mold on the ceiling. They couldn’t switch our room till 2 days later and even the upgraded room was very dirty. Mold on ceiling torn blanket and broken mirror in bathroom. I would not recommend this hotel to anyone.
Tali, 7-night trip

4/10 Fair

Service is slow, they forget you ask for basic things such as towel in the room, hair dryer had to ask 3 different days and they always said it was coming and never arrived, not sure if they are understaff but for the amount of money they change you can find way better options
Francisco, 3-night trip