The photo online of the room I booked was not representative, in any way, of the room we got. The room, the hallways, the elevator were all VERY dated (1980s). There were stains on the carpet, the wallpaper was peeling off the walls, there were stains on the ceiling and the bathroom had mold and mildew all over the shower/tub. There was a thick layer of dust all around the edge of the tile baseboards in the bathroom which was so noticeable that we are certain there are no standards with their cleaning regimen. We only needed a room for the night before our flight so we sucked it up (other hotels were fully booked or were too expensive).
The restaurant service was atrocious. The staff openly ignored each group standing in line to be seated. A little attention goes a long way.. all they needed to do was acknowledge people and say “we will be right with you”. Once we were finally seated, the “waiter” appeared to be so annoyed with his job that we did not get even what I would consider basic service. Other guests were visibly dissatisfied with the level of service for a hotel restaurant & bar. It was only open for 3 hours (7-10 pm), as well. Not a lot of time to service an entire hotel effectively. I would never recommend this hotel or using Hotels.com to book.